Verizon Support
Verizon SignIn Alerts

High Speed Internet

Installing the Westell VersaLink Gateway
  1. Plug the small, round end of the power supply into the power jack in the back of the DSL gateway. [Show me the power jack]

  2. Plug the power supply into an electrical outlet.

  3. Connect one end of the phone cord to the Line jack on the back of the Westell gateway. [Show me the phone line jack]
    • Note: If you previously connected to the Internet using a dial-up connection, unplug the phone cord from your analog modem (usually located in the back of your computer), then plug that cord into your DSL gateway.

  4. Connect the other end of the phone cord directly into a phone jack or the 2-for-1 adapter. Do not connect the DSL gateway to a filter.

  5. Plug the Ethernet cable into one of the Ethernet jacks on the back of the VersaLink DSL gateway. [Show me the Ethernet jacks]

  6. Plug the other end of the Ethernet cable into the Ethernet jack in your computer. If you can't find an Ethernet jack, you may not have a Network Interface Card (NIC) installed. Check to see if you have a NIC installed in your computer. NICs are not provided by Verizon Online.

  7. VersaLink cabling diagram

  8. Turn the power switch on the back of the DSL gateway to the "on" position (off = 0 and on = I). [Show me the power switch]

  9. Wait for the Power, DSL, and Ethernet link lights on the front panel of the VersaLink gateway to turn steady green. This will take a few moments. [Show me the modem lights]

Privacy SettingsAccept CookiesAccept Cookies SolutionDesc1=23459,23462,23462;
Verizon SignIn Page

Sign in


for personalized, convenient support

Did you know?

Many equipment problems can be fixed in less than
5 minutes!

Make sure your equipment is plugged in and that the power is working in the rest of your house


My Verizon

  • Add or Change Plan
  • Suspend My Service
  • Apps


Watch Fios