Verizon Support

In-Home Agent Close

Try the In-Home Agent

Have it? Use it!

Need it? Get it!

Fast, easy 24/7 solutions- right on your desktop.

Customers With Disabilities
Verizon SignIn Alerts

High Speed Internet

Release and Renew your Internet connection in Windows XP and 2000 To release and renew your Internet connection in Windows® Vista, XP, and 2000: [Play video clip to show me how]
  1. Click Start in the Windows taskbar and then select All programs.
  2. Select Accessories.
  3. Select Command Prompt.
  4. In the Command window, enter ipconfig /release.
  5. When the cursor moves to the next line, enter ipconfig /renew. The Command window displays the new IP address.

Figure depicting the Command Window

  1. Open a browser to test your new connection.
Privacy SettingsAccept CookiesAccept Cookies
Verizon SignIn Page

Sign in


for personalized, convenient support

Did you know?

Many equipment problems can be fixed in less than
5 minutes!

Make sure your equipment is plugged in and that the power is working in the rest of your house


My Verizon

  • Check Email
  • Add or Change Services
  • Suspend My Service
  • Manage Services


Watch Fios