Verizon Support
Customers With Disabilities
Home
Verizon SignIn Alerts

High Speed Internet

Installing Verizon One
  1. Attach the Verizon One Base Unit to the Swivel Support Stand and place the Verizon One next to your primary computer.


  2. Connect the power cord to the connector marked 12VDC, plug the cord into an electrical outlet and turn on the power switch.


  3. Check to see if the Power LED is solid green. A solid green light indicates the Verizon One power is on. The on-screen wizard for connecting your cables should appear in the display area.


  4. Connect one end of the phone cord to the DSL/Phone jack on the back of the Verizon One (Figure 1) and connect the other end directly into a phone jack.


  5. figure depicting verizon one connections

  6. Plug the yellow Ethernet cable into the Verizon One Ethernet jack (Figure 2) and plug the other end of the cable into the Ethernet jack in your computer.


  7. figure depicting verizon one connections

  8. Turn on the Verizon One (if applicable) and wait for the Power, DSL, and Ethernet lights to turn green (Figure 3)


  9. figure depicting verizon one



Next
Privacy SettingsAccept CookiesAccept Cookies SolutionDesc2=18211;
Verizon SignIn Page

Sign in

 

for personalized, convenient support

Did you know?

Many equipment problems can be fixed in less than
5 minutes!

Make sure your equipment is plugged in and that the power is working in the rest of your house

 

My Verizon

  • Check Email
  • Add or Change Services
  • Suspend My Service
  • Manage Services
  • Apps

Support

Watch Fios