Verizon Support

In-Home Agent Close

Try the In-Home Agent

Have it? Use it!

Need it? Get it!

Fast, easy 24/7 solutions- right on your desktop.

Customers With Disabilities
Verizon SignIn Alerts

High Speed Internet

What is Verizon Online doing to prevent spam? How can Verizon Online help me with spam?

Use Spam Detector to help prevent spam. Spam Detector filters spam before it reaches your Inbox. It is provided at no additional cost by Verizon Online and is automatically enabled when you set up your account during installation. It begins filtering spam as soon as it is installed.

Report spam that reaches your Inbox. If you are using a spam-filtering tool and still receive spam email, please forward the entire message, with full headers displayed, to

NOTE: Verizon Online utilizes Spam Blocking technology to filter your email from messages that are considered spam or a security threat. Learn more about Verizon practices relative to the filtering of email sent to email customers.
Verizon Online has a zero-tolerance policy for spamming from the domain and is working to reduce unsolicited email messages. However, the Internet is not a secure environment; spammers can obtain your email address when you share it over the Internet or through other electronic means.

How do I prevent spam in the future?

Review a web site's privacy policy before providing information about yourself.

The policy outlines how they might use your email address or other personal information that they collect. If a Web site doesn't have a privacy policy or if the policy doesn't explicitly guarantee that your personal information will not be shared, you should assume that any information you provide to that site could be sold to spammers or other direct marketers.
See Also: What is Spam Detector?
How do I view messages that Spam Detector filters?
How can I protect myself from spam?
Email & More Printable Instructions
Privacy SettingsAccept CookiesAccept Cookies SolutionDesc1=16939,23513;
Verizon SignIn Page

Sign in


for personalized, convenient support

Did you know?

Many equipment problems can be fixed in less than
5 minutes!

Make sure your equipment is plugged in and that the power is working in the rest of your house


My Verizon

  • Check Email
  • Add or Change Services
  • Suspend My Service
  • Manage Services


Watch Fios