Verizon Support
Customers With Disabilities
Verizon SignIn Alerts

High Speed Internet

Disabling Microsoft Windows Internet Connection Firewall (Windows 2000, XP and Vista)

Your firewall is an important barrier between your computer and Internet traffic that may harm your computer. While it is important that you keep it enabled at all times, there are times when you need to temporarily disable your firewall, like when you install Verizon Online software.

To locate instructions specifically for your Windows platform, visit your computer's Help & Support section, accessible from the Start menu.

If you need specific information and additional online help, visit the Microsoft Support Web site (

After you install Verizon Online software, be sure to enable your firewall so you won't leave your computer unprotected.

  • Note: Verizon no longer supports Windows 98, Windows 98 Second Edition (SE) and Windows Me (Millennium Edition) with Verizon Internet Service.
    On July 11, 2006, Microsoft discontinued support for these operating systems, and you will no longer be able to receive support or security
    updates from Microsoft. To ensure optimal performance, we recommend that you upgrade to a supported operating system such as
    Windows XP or Vista.
Privacy SettingsAccept CookiesAccept Cookies
Verizon SignIn Page

Sign in


for personalized, convenient support

Did you know?

Many equipment problems can be fixed in less than
5 minutes!

Make sure your equipment is plugged in and that the power is working in the rest of your house


My Verizon

  • Check Email
  • Add or Change Services
  • Suspend My Service
  • Manage Services


Watch Fios