Verizon Support
Customers With Disabilities
 
Home
Verizon SignIn Alerts

High Speed Internet

Installing DSL filters Installing High Speed Internet filters on your phone devices is Step 1 of the Verizon High Speed Internet installation process. You need to install filters on all phone devices using a telephone line before installing your modem.You'll install your modem in Step 2 of the installation process. Click here to watch a filter installation video.

Learn more about filter basics.



Install DSL Filters on:


Figure depicting filter installation on standard telephone
Standard Telephones


Figure depicting filter installation for modems and phone that share the same phone jack
Modems and
phones sharing the same jack


Figure depicting filter installation wall-mount phones
Wall-mount telephones


Figure depicting filter installation for connected phone devices
Connected phone devices


Don't install High Speed Internet filters on:

Modems
Installing a filter on your modem
interferes with your Verizon High Speed Internet service.
Figure depicting not installing a filter on your modem

Empty phone jacks
Figure depicting not installing a filter on your modem


If you need additional filters:
  • You can purchase them online from Verizon.
  • Visit your local computer store
Privacy SettingsAccept CookiesAccept Cookies SolutionDesc1=23166,18201,23166,18226,18254,18228,18253;
Verizon SignIn Page

Sign in

 

for personalized, convenient support

Did you know?

Many equipment problems can be fixed in less than
5 minutes!

Make sure your equipment is plugged in and that the power is working in the rest of your house

 

My Verizon

  • Check Email
  • Add or Change Services
  • Suspend My Service
  • Manage Services

Support

Watch Fios