Verizon Support
Customers With Disabilities
  • Services  

    Order Services

    See All Plans & Bundles

    Special Deals



    Current Customers

    Add or Change Services

    Renew or Change Bundle


    About FiOS

    FiOS Internet

    FiOS TV

    FiOS Digital Voice


    High Speed Internet (DSL)


    Home Phone

    Find out which Verizon services are available at your address.

  • My Verizon  

    Email & Calls

    Check Email

    Verizon Visual 411



    My Services

    Add or Change Services

    Renew or Change Bundle

    Review Account

    Manage My Internet

    Manage My Voice


    My Rewards+

    Manage My Rewards+

    Refer a Friend




  • Support  

    Community help





    Search Support

    Connect with us

    Verizon on Facebook Verizon on Twitter Verizon on Google Plus Verizon on YouTube

  • Watch FiOS  

    Watch thousands of your favorite TV shows and movies On Demand and Live. Rent or buy your favorites and watch them on any device. Or, check what's on tonight and program your DVR. You can do it all!

    Watch Free TV & Movies



    Rent or Buy

    Set your TV Viewing Experience

  • Trending  

    Check out this personalized, real-time feed featuring the latest content and entertainment from around the Web including new headlines, sports, entertainment and more.

    News & Lifestyle

    Have a laugh, learn a trick and discover the awesomeness of FiOS. Explore FiOS Lounge today.

    FiOS Lounge





Verizon SignIn Alerts


Inside Wire Maintenance Verizon Inside Wire Maintenance covers diagnosis and repair of the inside telephone wire and jacks that provide your Verizon dial tone service. With an inside wire maintenance plan, you will not pay any labor or material charges if you need a telephone technician to make repairs covered by the plan.

Telephone wire and jacks have a long life and do not normally go bad just because of age. But many things, including everyday wear and tear, can damage the telephone wire or jacks inside your home. For example, damage can occur from activities such as home repair, someone accidentally cutting the wire, an animal scratching through the wire, something knocking the jack loose, or other unforeseen events.

It is not possible to predict when or how frequently this type of damage occurs. Since the charge you pay for basic Verizon residential telephone service does not cover these types of repairs, it is your responsibility to get your wire or jacks fixed if something does go wrong. With Inside Wire Maintenance, you not pay for unexpected or expensive repairs to your jacks or inside wire that are covered by the plan.


Inside Wire Maintenance coverage varies by region and plan. Please check the contract that came with your Plan for specific information.
Verizon SignIn Page

Sign in


for personalized, convenient support

Did you know?

Many equipment problems can be fixed in less than
5 minutes!

Make sure your equipment is plugged in and that the power is working in the rest of your house


My Verizon

Support Tools

Watch FiOS


  • Visual 411