Verizon Support

In-Home Agent Close

Try the In-Home Agent

Have it? Use it!

Need it? Get it!

Fast, easy 24/7 solutions- right on your desktop.

Customers With Disabilities
  • RESIDENTIAL
  • BUSINESS
  • WIRELESS
 
  • Services  

    Order Services

    See All Plans & Bundles

    Special Deals

    Moving

     

    Current Customers

    Add or Change Services

    Renew or Change Bundle

    FiOS

    About FiOS

    FiOS Internet

    FiOS TV

    FiOS Digital Voice

    Standard

    High Speed Internet (DSL)

    DIRECTV®

    Home Phone




    Find out which Verizon services are available at your address.

  • My Verizon  

    Email & Calls

    Check Email

    Verizon Visual 411

     

     

    My Services

    Add or Change Services

    Renew or Change Bundle

    Review Account

    Manage My Internet

    Manage My Voice

     

    My Rewards+

    Manage My Rewards+

    Refer a Friend

     

     

     

  • Support  

    Community help

     

     

     

     

    Search Support



    Connect with us

    Verizon on Facebook Verizon on Twitter Verizon on Google Plus Verizon on YouTube

  • Watch FiOS  

    Watch thousands of your favorite TV shows and movies On Demand and Live. Rent or buy your favorites and watch them on any device. Or, check what's on tonight and program your DVR. You can do it all!

    Watch Free TV & Movies

     

     

    Rent or Buy

    Set your TV Viewing Experience

  • Trending  

    Check out this personalized, real-time feed featuring the latest content and entertainment from around the Web including new headlines, sports, entertainment and more.

    News & Lifestyle

    Have a laugh, learn a trick and discover the awesomeness of FiOS. Explore FiOS Lounge today.

    FiOS Lounge

    Main

    Play

    Know

    Live

Home
Verizon SignIn Alerts

FiOS TV

CableCard features and services What digital programs can I watch with my CableCard?
You can view all FiOS TV Standard Definition and High Definition digital channels to which you subscribe. You can also order certain Pay-Per-View events by calling 1-800-VERIZON (1-800-837-4966). Without a Set-Top Box, you do not have access to On Demand programming, the FiOS TV Interactive Media Guide, or other advanced features of the FiOS TV service.

What programs can I watch with my DCR TV without a CableCard or Set-Top Box?
You can watch FiOS TV Local Standard Definition (SD) and High Definition (HD) local digital channels without a Set-Top Box or CableCard plugged into the Digital Cable Ready (DCR) slot.

What should I do if I want to receive interactive services, such as the FiOS TV Interactive Media Guide or On Demand programming?
You must request a Set-Top Box from Verizon. Call 1-800-VERIZON (1-800-837-4966) to request a Set-Top Box.

Can I use the FiOS TV Interactive Media Guide or Parental Controls with a CableCard?
No. Some of the advanced features of your FiOS TV service are not available using a CableCard, such as the following:
  • FiOS TV Interactive Media Guide
  • On Demand
  • FiOS TV Widgets
  • Parental Controls

A Set-Top Box is required to access these services. If you want these advanced options, you may wish to obtain a Set-Top Box to ensure access to the full range of FiOS TV services. Call 1-800-VERIZON (1-800-837-4966) to request a Set-Top Box.

Can I create DVD copies of programs delivered through CableCard?
You can copy only those programs that do not have copy protection applied, or are flagged as "copy freely" or "copy once." The FCC regulations for copy protection of digital content lets programmers determine which content you can copy, and how many times.

 



See Also:

More CableCard information

What is a Digital Cable Ready (DCR) device?

CableCard installation and removal

CableCard troubleshooting

SolutionDesc1=18951;;SeeAlsoLinks=14949,14859,14946,14948
Verizon SignIn Page

Sign in

 

for personalized, convenient support

Did you know?

Many equipment problems can be fixed in less than
5 minutes!

Make sure your equipment is plugged in and that the power is working in the rest of your house

 

My Verizon

Support Tools

Watch FiOS

Trending

  • Visual 411