Verizon Support

In-Home Agent Close

Try the In-Home Agent

Have it? Use it!

Need it? Get it!

Fast, easy 24/7 solutions- right on your desktop.

Customers With Disabilities
  • Shop

    Order Services

    See All Plans & Bundles

    Special Deals



    Current Customers

    Add or Change Services

    Renew or Change Bundle

    Find out which Verizon services are available at your address.

  • My Verizon

    Email & Calls

    Check Email

    Bill & Payment

    View Bill

    Pay Final Bill

    Manage Auto Pay

    Manage Paper Free Billing

    My Services

    Add or Change Services

    Suspend My Service

    Renew or Change Bundle

    Review Account

    Manage My Internet

    Manage My Voice


    My Rewards+

    Manage My Rewards+

    Refer a Friend




  • Support

    Community help





    Search Support

    Connect with us

    Verizon on Facebook Verizon on Twitter Verizon on Google Plus Verizon on YouTube

  • Watch Fios

    Watch thousands of your favorite TV shows and movies On Demand and Live. Rent or buy your favorites
    and watch them on any device. Or, check what's on tonight and program your DVR. You can do it all!

    Watch Free TV & Movies



    Rent or Buy

    Set your TV Viewing Experience

  • Trending

    Check out this personalized, real-time feed featuring the latest content and entertainment from around the Web including new headlines, sports, entertainment and more.

    News & Lifestyle

    Have a laugh, learn a trick and discover the awesomeness of Fios. Explore Fios Lounge today.

    Fios Lounge





Verizon SignIn Alerts


Questions about FiOS DVR Manager?

FiOS DVR Manager lets you manage your DVR from any Internet-connected computer or through any wireless phone with Internet capability.

With FiOS DVR Manager, you can:

  • Schedule a recording
  • Cancel or delete a recording
  • Manage your Favorite channel lists
  • Manage your Video On Demand Bookmarks
  • Access FiOS TV Parental Controls

What are the requirements for using FiOS DVR Manager?


To use FiOS DVR Manager, you must:

  • Be a FiOS TV customer.
  • Have a Verizon-provided DVR.
  • Have access to the Internet from a computer or a wireless phone.

Are there added fees to use FiOS DVR Manager?
There are no add-on fees on top of the fees you already pay as part of your regular FiOS TV and Internet service or Wireless phone plan.

How do I set up FiOS DVR Manager?
Follow the setup procedure on the FiOS TV Central web site. The activation process generally takes between 24-48 hours to complete.


What is the mobile web site for mobile access to FiOS DVR Manager?
From your Internet-connected wireless phone, go to and create a bookmark in your mobile web browser.

Can I use FiOS DVR Manager even if my phone is not a Verizon phone?
FiOS DVR Manager doesn't require that you use a Verizon phone.

Can I use the FiOS DVR Manager if my DVR is not one that was provided by Verizon?
You must use a Verizon-provided DVR to use the FiOS DVR Manager.


Is there an iPhone app. for the FiOS DVR Manager?

To download the FiOS DVR Manager iPhone application:

  1. Open the app. store on your iPhone and press the Search icon.
  2. Type FiOS in the search box.
  3. Select verizon fios dvr manager.
  4. Press the Verizon FiOS DVR... selection.
  5. Press Free, then press Install.
  6. Enter your password and select OK.

Verizon SignIn Page

Sign in


for personalized, convenient support

Did you know?

Many equipment problems can be fixed in less than
5 minutes!

Make sure your equipment is plugged in and that the power is working in the rest of your house


My Verizon

  • Check Email
  • Add or Change Services
  • Suspend My Service
  • Renew Your Contract
  • Manage Services
  • Announcements

Support Tools

Watch Fios