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Samsung Galaxy View - Support Overview

Find device-specific support and online tools for your Samsung Galaxy View.

Filter all topics below.


Backup Assistant Plus

Backup Assistant℠ Plus - Tablets

Here's a list of tablets available with Backup Assistant Plus.

Facebook

Change Default Messaging App - Facebook® Messenger

Here's how to change your default messaging app from Facebook Messenger to another service.

Turn Facebook® Video Autoplay On / Off

Here's how to turn automatic video play for Facebook on or off.

Field Force Manager

Field Force Manager FAQs

Learn about Field Force Manager, a service that helps you monitor and communicate with your workers in the field.

General

Airtime usage when removing or canceling applications

Here's info on how airtime charges may apply when removing Media Center / Get It Now apps.

Allow App Installation from Unknown Sources - Android™

Here's how to download apps from sources other than the Google Play store.

Allow App Installations from Unknown Sources - Samsung

Here's how to download apps on your Samsung device from sources other than the Google Play Store.

Check Apps Reviewed by Verizon Wireless

Here's how to run a health check on your device to make sure everything's in order.

Google Play™ Store - Clear App Cache and Data

If your Android device runs slow, crashes or resets, or apps freeze, here's how to clear cached data.

Google Play™ Store - Uninstall Apps

Here's how to uninstall apps via the Google Play Store on your Android device.

Samsung Galaxy View - Clear App Cache

Here's how to clear cached data if your Galaxy View tablet runs slow, crashes or resets, or apps freeze.

Samsung Galaxy View - Enable / Disable App

Here's how to turn pre-installed apps on your Galaxy View tablet on or off.

Samsung Galaxy View - Power Up in Safe Mode

Here's how to boot your Galaxy View tablet into Safe Mode to help determine if an app is causing it to freeze, reset or run slow.

Samsung Galaxy View - Reset All Settings

If your Samsung Galaxy View crashes, resets or runs slow, or apps freeze or reset the device, view this.

Samsung Galaxy View - Reset App

Here's how to reset apps if your Galaxy View crashes, resets or freezes.

Samsung Galaxy View - Restart in Safe Mode

Here's how to restart your Samsung Galaxy View into Safe Mode to help determine if an app is causing it to freeze, reset or run slow.

Samsung Galaxy View - Stop Running Apps

Here's how to stop running apps if they freeze / hang or cause your Galaxy View to crash, reset or run slowly.

Samsung Galaxy View - Uninstall Apps

Here's how to remove or delete apps if your Galaxy View is unresponsive, freezes or an app won't open.

Samsung Galaxy View - View, Open or Close Recently Used Apps

To view or close recently used apps on your Samsung Galaxy View, view this info.

Top Ten Support Requests & Resources - IBM MaaS360

Here are the top ten support requests & resources for the MaaS360.

Turn App Notifications On / Off - Android™

Here's how to turn app notifications on or off on an Android device.

Turn Emergency Mode On / Off - Samsung

Here's how to conserve battery on your Samsung device if you're in an emergency situation.

Google Now

Samsung Galaxy View Simulator: Using Google Now™

Learn how to use Google Now to automatically give you updates and information you want on your Samsung Galaxy View.

Samsung Galaxy View Simulator: Using Voice Actions in Google Now™

Discover how to use your voice in Google Now to write an email, create a calendar event, set an alarm and more on your Samsung Galaxy View.

Google Play Store

Samsung Galaxy View Simulator: Downloading an App or Widget

Discover how to search for and download an app or widget in Google Play™ Store on your Samsung Galaxy View.

Samsung Galaxy View Simulator: Uninstalling an App or Widget

A visual walkthrough for uninstalling an app or widget from your Samsung Galaxy View.

Verify Google Apps Status - Android™

Here's how to check the status of reported Play Store app issues on your Android smartphone.

Maps

Google Maps™ - Download an Offline Map

If you can't get online or want to avoid global data charges while traveling, here's how to download a map.

Samsung Galaxy View Simulator: Searching Locally in Google Maps™

Learn how to find places around you in a chosen category using Google Maps on your Samsung Galaxy View.

Samsung Galaxy View Simulator: Using Turn-by-Turn Navigation in Google Maps™

A visual guide on how to navigate to a location using Google Maps on your Samsung Galaxy View.

Samsung Galaxy View Simulator: Viewing Current Traffic in Google Maps™

A visual guide for how to add layers to Google Maps to view current traffic on your Samsung Galaxy View.

MobileIron

Add Users on Core - MobileIron

Here's info on how to add users on Core for your MobileIron service.

Allow / Require / Forbid Apps on Devices - MobileIron

Here's info on how to allow / require / forbid apps on your MobileIron devices.

Assign User and Admin Roles - MobileIron

Here's how to set allowed functions for users and administrators in MobileIron.

Download and Install App - MobileIron

Here's how to install the MobileIron app on your Android, iOS or Windows device.

Follow Customer's Cases - MobileIron

Here's how to look up and follow a customer's support cases in MobileIron.

LDAP Return Codes - MobileIron

Here's info on LDAP Return Codes for your MobileIron service.

LDAP Sync History Error - MobileIron

Here's info on how to view the LDAP Sync History Error for your MobileIron service.

Labels and What is a Dynamic (Filter) Label - MobileIron

Here's info on labels and Dynamic (Filter) Labels for MobileIron.

Manage SSL Certificates on MobileIron Core and Sentry - MobileIron

Here's info on how to manage SSL Certificates on MobileIron Core and Sentry.

Manually Quarantine a Device - MobileIron

Here's how to manually quarantine a device via the MobileIron support site.

Renew Apple MDM Certificate for MobileIron Core 9 - MobileIron

Here's how to renew your Apple device's Mobile Device Management certificate in MobileIron.

Set Up App Control - MobileIron

Here's how to set up App Control for MobileIron.

Support Portal User Administration Guide - MobileIron

Here's how to access the Support Portal User Administration Guide for MobileIron.

Top Ten Issues and Resolutions - MobileIron

View this for info on resolutions of common issues regarding MobileIron.

My Verizon app

My Verizon app - Android - Device Health Check

Here's how to check indoor coverage and identify / fix common issues on your Android device via the My Verizon app.

My Verizon app - Manage Add-Ons

Here's how to manage add-ons (e.g., Verizon Cloud, Device Protection, etc.) via the My Verizon app.

My Verizon app - View Documents, Receipts and Agreements

Here's how to view past account documents, receipts and agreements via the My Verizon app.

My Verizon app - View Media & App Purchases

Here's how to view your media and app purchases via the My Verizon app.

S Voice

Samsung Galaxy View Simulator: Changing S Voice™ Settings

Learn how to change S Voice settings on your Samsung Galaxy View.

VZ Navigator

Samsung Galaxy View Simulator: Navigating to a Location

Discover how to get directions to a location using VZ Navigator® on your Samsung Galaxy View.

Samsung Galaxy View Simulator: Searching Locally

Learn how to search for a local location using VZ Navigator® on your Samsung Galaxy View.

Samsung Galaxy View Simulator: Viewing Current Traffic

An interactive guide for how to add layers to VZ Navigator® to view current traffic on your Samsung Galaxy View.

VZ Navigator® - Website - Manage Favorites

Here's how to add, edit or delete your favorite locations via the VZ Navigator website.

VZ Navigator® - Website - Search Nearby a Location

Here's how to use the VZ Navigator website to search for something (e.g., sporting goods, clothing, restaurants, etc.) in a nearby location.

Verizon Cloud

Samsung Galaxy View Simulator: Backing Up Contacts

Discover how to back up your contacts with Verizon Cloud on your Samsung Galaxy View.

Samsung Galaxy View Simulator: Backing Up Photos, Videos, Music, and Documents

Learn how to back up photos, videos, music and documents with Verizon Cloud on your Samsung Galaxy View.

Samsung Galaxy View Simulator: Downloading Files from Verizon Cloud

An interactive guide on how to download files from Verizon Cloud to your Samsung Galaxy View.

Samsung Galaxy View Simulator: Restoring Content to Your Device

Learn how to restore content to your Samsung Galaxy Viewwith Verizon Cloud.

Samsung Galaxy View Simulator: Setting Up Verizon Cloud

An interactive guide on how to set up Verizon Cloud to back up content on your Samsung Galaxy View.

Samsung Galaxy View Simulator: Upgrading Your Backup Storage Plan

Find out how to get more storage for your Verizon Cloud account using your Samsung Galaxy View.

Verizon Cloud - Website - Delete Files in the Trash Can

Here's how to delete your files from the trash can on Verizon Cloud via the website.

Verizon Messages

Samsung Galaxy View Simulator: Attaching a Video to a Text Message

Discover how to send a video message using your Samsung Galaxy View.

Samsung Galaxy View Simulator: Forwarding a Text Message

A visual guide for how to forward a text message using your Samsung Galaxy View.

Samsung Galaxy View Simulator: Replying to a Text Message

Learn how to reply to a text message on your Samsung Galaxy View.

Samsung Galaxy View Simulator: Sending a Text Message

Discover how to send a text message using your Samsung Galaxy View.

Samsung Galaxy View Simulator: Sending a Text Message to Multiple Contacts

Find out how to send a text message to a group of your contacts from your Samsung Galaxy View.

Samsung Galaxy View Simulator: Using Voice-to-Text

An interactive how-to guide for sending a text message with your voice on your Samsung Galaxy View.

Verizon Messages (Message+)

Verizon Messages - Android Smartphone - Create a Group

Here's how to create a group contact list using the Verizon Messages (Message+) app on your Android smartphone.

Verizon Messages - Android Smartphone - Initial Setup

Here's how to set up the Verizon Messages (Message+) app on your Android smartphone.

Verizon Messages - Android Smartphone - Restore Messages

Here's how to restore messages via the Verizon Messages (Message+) app on your Android smartphone.

Verizon Messages - Android Smartphone - Turn Group Messaging On / Off

Here's how to set up group messaging via the Verizon Messages (Message+) app on your Android smartphone.

Verizon Messages - Android Smartphone - View / Disconnect Paired Devices

Here's how to view or disconnect paired devices from the Verizon Messages (Message+) app on your Android smartphone.

Verizon Messages - Android Tablet - Auto Receive Messages

Here's how to check settings via the Verizon Messages (Message+) app on your Android tablet if you're not receiving your picture / video messages.

Verizon Messages - Android Tablet - Initial Setup

Here's how to set up Verizon Messages (Message+) on your Android tablet.

Verizon Messages - Android Tablet - Place a Conference Call

Here's how to place a conference call using the Verizon Messages (Message+) app on your Android tablet.

Verizon Messages - Android Tablet - Save Picture / Video Attachment

Here's how to save a picture or video attachment to the gallery via the Verizon Messages app on your Android tablet.

Verizon Messages - Android Tablet - Send / Re-send an eGift

Here's how to send or re-send an eGift via Verizon Messages (Message+) app on your Android tablet.

Verizon Messages - Android Tablet - Send a Message with Glympse Attachment

Here's how to share your location using a Glympse message via the Verizon Messages (Message+) app on your Android tablet.

iTunes

Apple® Article - iPhone, iPad, or iPod not recognized in iTunes for Windows

If your iOS device won't connect to iTunes on your PC, view this info.

Syncing with iTunes

Here's how to sync the contacts, calendar, etc. on your iPhone /iPad with iTunes.

Syncing with iTunes - Info (Contacts, Mail Accounts, etc.)

Here's how to sync info (e.g., contacts, mail, etc.) with iTunes.

Syncing with iTunes - Media (Apps, Music, Movies, etc.)

Here's how to sync media (e.g., apps, music, movies, etc.) with iTunes.

Syncing with iTunes - Photos

Here's how to sync photos with iTunes.