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Have a phone you love? Get up to $500 when you bring your phone.
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Trading in your old phone?

Remove your Google account from your old phone before getting started.

Step 1 Turn off your old phone

2 Power on your new phoneStep 2 Power on your new phone

Press and hold the Power button located on the back until the LG screen appears, then release.

3 Enter your Verizon PINStep 3 Enter your Verizon PIN

If prompted, from the "Verify Your Account" screen, enter the Account PIN and follow the onscreen prompts. If you forgot it, reset or create your Account PIN.

Step 4 Choose your language

English is the default language on your K20 V. Tap English (United States) to change your phone's language or tap Vision Settings to customize accessibility features. Once you've selected your preferred settings, tap Next.

Step 5 Activate your new K20 V

From the "Phone activation" screen, tap Next. Allow several seconds to a few minutes for activation to complete.

6 Transfer your stuffStep 6 Transfer your stuff

If you'd like to restore your info from a backup or transfer your stuff from an old device, tap Keep your apps & data. If you'd like a fresh start or plan to transfer your stuff later, tap Set up as new.

Step 7 Sign in to Google

Sign in to your Google account or create a new one. Signing in to Google allows you to access Gmail and your Google apps.

Step 8 Set up Google services

Google offers a variety of services that help many of their apps function better. Review all of them and tap the corresponding switch to turn them on (you may need to scroll down to see all of the services). Switches are turned on when in the blue position. Tap Next after you've turned on all the services you want.

Step 9 Protect your phone

Adding a fingerprint scan to your phone allows you to touch the fingerprint sensor to unlock your phone, sign into apps or make purchases. Tap Set up fingerprint then follow the steps, or tap No, thanks.

Step 10 Set up Verizon Cloud

Verizon Cloud gives you added protection by backing up your important information to the cloud. Set up Verizon Cloud by tapping Next, or skip the step.

Step 11 Add an email account

Adding an email account will allow you to easily access email from your phone. Select an email account to add or tap Skip.

Step 12 You're all done

From the "Ready to go!" screen, tap Got it to complete setup.