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Have a phone you love? Get up to $500 when you bring your phone.
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Trading in your old phone?

Remove your Google account from your old phone before getting started.

Step 1 Turn off your old phone

2 Power on your new phoneStep 2 Power on your new phone

Press and hold the Power button until the LG Velvet screen appears, then release.

3 Enter your Verizon PINStep 3 Enter your Verizon PIN

If prompted, from the "Verify Your Account" screen, enter your Verizon Account PIN. Follow the onscreen prompts, then tap Next. If you forgot it, reset or create your Account PIN.

4 WelcomeStep 4 Welcome

From the “Setup Wizard” screen, select the appropriate language, then tap Next.

5 Activate your new LG Velvet 5G UWStep 5 Activate your new LG Velvet 5G UW

From the "Phone activation" screen, tap Next. Allow several seconds to a few minutes for activation to complete.

6 Connect to Wi-FiStep 6 Connect to Wi-Fi

From the “Set up Wi-Fi” screen, select a network. Enter the password and tap Connect or Skip the step. If your network isn't shown, tap Refresh List.

7 Copy apps & dataStep 7 Copy apps & data

Tap Next to copy your data and follow the steps to transfer your content. If you’d like a fresh start or would like to transfer your stuff later with the Verizon Content Transfer app or Cloud, tap Don’t copy.

8 Sign in to GoogleStep 8 Sign in to Google

Sign in to your Google account or create a new one. Signing in to Google allows you to access Gmail and your Google apps.

9 Set up Google servicesStep 9 Set up Google services

Google offers a variety of services that help many of their apps function better. Review all of them and tap the corresponding switch to turn them on. You may need to scroll down to see all of the services. Switches are turned on when in the blue position. Tap Accept after you've turned on all the services you want.

10 Secure your phoneStep 10 Secure your phone

Adding a fingerprint scan to your phone allows you to touch the fingerprint sensor to unlock it, sign into apps or make purchases. Select the desired protection option, then tap Next.

11 Google AssistantStep 11 Google Assistant

Google Assistant lets you use your voice to complete various actions on your phone and search the web. Tap Next to move to the next step of the Setup Wizard.

12 Google AssistantStep 12 Google Assistant

Tap the Assistant button to launch Google Assistant at any time. Tap Next to continue.

13 Verizon ServicesStep 13 Verizon Services

Choose whether or not you want to share location info and apps info with Verizon. Tap the corresponding switches to turn these options on or off. Switches are turned on when in the blue position. Tap Accept after you've decided which services you want.

14 Set up Verizon CloudStep 14 Set up Verizon Cloud

Verizon Cloud gives you added protection by backing up your important information to the cloud. Set up Verizon Cloud by tapping Agree to move to the next steps or tap Skip to continue.

15 Add Digital SecureStep 15 Add Digital Secure

Digital Secure protects your phone from malware, viruses and other threats. Set up Digital Secure by tapping Accept or Skip the step.

16 You're all doneStep 16 You're all done

From the "Ready to go!" screen, tap Got it! to complete the setup.