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Have a phone you love? Get up to $500 when you bring your phone.
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Trading in your old phone?

Remove your Google account from your old phone before getting started.

Step 1 Turn off your old phone

Step 2 Power on your new phone

Hold the power button until the device vibrates, then release and wait for the "Hi there!" screen to appear.

3 Enter your Verizon PINStep 3 Enter your Verizon PIN

If prompted, from the "Verify Your Account" screen, enter your Verizon Account PIN, follow the onscreen prompts, then tap Next. If you forgot it, reset or create your Account PIN.

Step 4 Welcome

From the "Start" screen, select the appropriate language, then tap the Start arrow.

Step 5 Agree to the Terms and Conditions

From the "Agree to the Terms and Conditions" screen, select Agree to all, then tap Agree.

Step 6 Activate your new Samsung Galaxy J3 V (3rd Gen.)

From the "Phone activation" screen, tap Next. Please allow a few minutes for activation to complete.

Step 7 Connect to Wi-Fi

From the "Set up Wi-Fi" screen, select a network, enter the password and tap Connect, or Skip the step. If your network isn't shown, tap Refresh List.

Step 8 Sign in to Google

Sign in to your Google account or create a new one. Signing in to Google allows you to access Gmail and your Google apps.

Step 9 Name your phone

Add a name to your J3 V to personalize some apps, then tap Next.

Step 10 Protect your phone

Add a PIN, pattern or password or choose Not now to bypass locking your screen.

Step 11 Set up Google services

Google offers a variety of services that help many of their apps function better. Review all of them and tap the corresponding switch to turn them on. (You may need to scroll down to see all of the services.) Switches are turned on when in the blue position. Tap AGREE after you've turned on all the services you want.

Step 12 Set up Verizon Cloud

Verizon Cloud gives you added protection by backing up your important information to the cloud. Set up Verizon Cloud by tapping Next, or Skip the step.

Step 13 Email setup

Select an email account type, then enter your sign-in info to add your email.

Step 14 Add Verizon Security & Privacy

Verizon Security & Privacy protects your phone from malware, viruses and other threats. Set up Verizon Security by tapping Accept, or Skip the step.

Step 15 Samsung account

From the "Personalize your phone" screen, add or create a Samsung account and adjust your screen and power settings.

Step 16 You're all done

From the "Ready to go!" screen, tap Done to complete setup.