We will continue to protect your account from any late fees and interruption of service through 6/30/2020. If your billing address is in a state that requires protection of your Verizon services beyond 6/30/2020 we will honor those requirements.
Our Stay Connected repayment program will begin with your July or August billing statement. This means:
- Unpaid service charges (including device protection, if applicable to your account and not addressed below), surcharges, taxes, and fees, will be split over a period of six months. They’ll be added to future billing statements, along with current monthly charges, and will be shown as Stay Connected deferred balance in the Account Charges section of your billing statement.
- For your unpaid monthly device payments, we will extend your device payment schedule by the number of months unpaid.
- Normal billing and payment terms and conditions will apply to your account, including applicable late fees. The Stay Connected deferred balance will not be subject to late fees.