Due to inactivity, your session will end in approximately 2 minutes. Extend your session by clicking OK below.

Due to inactivity, your session has expired. Please sign in again to continue.

Can't activate my device

Use this Verizon Troubleshooter to quickly determine any issues with device settings, NumberShare, or applications that may impact your ability to send or receive text messages. Do all this and more, without waiting for a live agent! You can expect to fix most issues in the troubleshooter in under five minutes. If you need further assistance we will connect you to an agent.