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Troubleshooting: How to Unfreeze Your Device

(Video Length- 4:53 )

Is your phone freezing, and not responding to your touch? Yes, your phone still likes you! It probably just needs some TLC, like power cycling, or even a reset. This video shows how to unfreeze your device and get it up, running and in tip-top shape.

After watching the video, if you need more help, visit www.verizon.com/support/troubleshooting/.

troubleshooting-frozen-phone-android-video: Video Transcript