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Voicemail Service Ticket Resolution

Details about your Verizon Wireless Service Issue

If you recently received a text message from Verizon Wireless regarding a voicemail service ticket, this page has resolution details.

We've completed our investigation into your voicemail service issue. We refreshed your voicemail box, ensuring it's in-sync with your device.

If you're still experiencing issues with voicemail, such as receiving voicemail notifications or retrieving your voicemail, our Troubleshooting Assistant has additional steps to refresh the voicemail feature on your device.

Thank you for letting us know there was a problem with your service.

We apologize for any inconvenience this may have caused. We appreciate your patience as we worked to resolve your issue and thank you for choosing Verizon!