Verizon Support
Customers With Disabilities
Verizon SignIn Alerts

Fios Internet

Self-Install User Guide

As you begin the installation of your Fios Services, follow the Self-Installation User Guide that came with your equipment. If you’ve misplaced your guide, download the appropriate PDF below:

For Arris models, VMS1100 or IPC1100, click here (1.7 mb) pdf image

For All Other Models (QIP 7216-1, 7218 models, 6200, 6416, 7199, 7216, 7232, CHS335, CHS435, 2500 SD models), click here (1.6 mb) pdf image


Self-Installation Video Tutorial

Install your Fios services by following along with our online video tutorial.


Frequently Asked Questions

Get ready to set up Fios Internet FAQs about installation and the Fios Installation Guide Items to Cover During Verizon Fios Installation What do I need to do once my installation is complete? How do I optimize my Fios speed after installation is complete? How long will it take to install Fios?
Set up Verizon Online Email
My Fios is installed. Now what?

Set up routers and devices


Fios Quantum Gateway

Verizon Quantum Gateway


VZ9100EM_100 VZ9100_88

Verizon 9100EM and 9100VM



D-Link DI-604



Actiontec RI408


Add devices to your wireless network


Set up Verizon Online features


Verizon Internet Security Suite

Verizon SignIn Page

Sign in


for personalized, convenient support

Did you know?

Many equipment problems can be fixed in less than
5 minutes!

Make sure your equipment is plugged in and that the power is working in the rest of your house


My Verizon

  • Check Email
  • Add or Change Plan
  • Suspend My Service
  • Apps


Watch Fios