There are three types of requests you can submit: request to download, request to correct, and request to delete. Existing, prospective, former, Public Sector, ICSA Labs, and authorized agents are all able to submit these types of requests. If you're a Verizon Connect business customer, please go to www.verizonconnect.com/privacy/request.
Existing customers may submit a request by visiting the portal associated with the product and/or service for which they are a customer. If you have multiple business accounts or services, you must submit separate requests. Once you have submitted a request, you may view information about your request on the Request History page in your portal.
Former and prospective customers, authorized agents, Public Sector, and ICSA Labs customers may submit a request by selecting "I am unable to access a Business portal" and complete a Privacy Inquiries form. In the form, please provide the following information to process your request.
When requesting for yourself, we will need:
- Type of request (Download, correct, or delete)
- Contact information (Full name, email, and phone number)
- Date range you want this request for (Earliest date will be 01.01.2022)
- Service used, if applicable (Enterprise, Wireless, Fios, Phone, Wholesale, Public Sector, or ICSA Labs)
When requesting on behalf of someone else, we will need:
- Type of request (Download, correct, or delete)
- Contact information of the requestor (Full name, email, and phone number)
- Contact information of the requestee (Full name, email, and phone number)
- Date range you want this request for (Earliest date will be 01.01.2022)
- Service used, if applicable (Enterprise, Wireless, Fios, Phone, Wholesale, Public Sector, or ICSA Labs)
Authorized Verizon Business account owners can also submit privacy requests for themselves by calling our dedicated Privacy toll-free number at 800-333-3972. However, all other requests must be submitted through the Verizon Business Privacy Dashboard