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Home internet
FAQs

Where is Verizon Home Internet available?

Which companies provide service where I live?

The FCC broadband map indicates what's available in your area. In addition, you can see which Verizon service is available for your specific address by checking your address.

How do I get home internet from Verizon?

Getting Verizon Home Internet is easy. You can order online or visit a Verizon store.

Can I get my own internet in a house that already has internet?

Yes you can get your own Verizon internet in a home that already has internet. But first you'll need to check your address to see what's available to you. When you’re ready to sign up, be sure to choose the option for roommates.

Can I use my home internet away from home?

No, home internet service is tied to the address you used to sign up, so it won't work at another location. If you're looking for internet on the go, you have different options available to you. Turning on your phone's Wi-Fi hotspot will allow you to connect devices such as your laptop or tablet to your mobile service. If your phone is not hotspot-enabled, or your data plan is not sufficient, you can opt for a portable router. You can also always connect to free Wi-Fi at community locations and businesses in your area.

When can I expect my area to be eligible for Verizon Home Internet?

Verizon is continually adding more areas that are eligible for Verizon Home Internet. Check your address to see availability in your area.

What Verizon home internet options do I have?

Verizon offers three different options for home internet. First, there's 5G Home Internet, the fast, simple wireless home internet powered by 5G Ultra Wideband. It gives you the powerful network performance and speed you need. Next is LTE Home Internet, a broadband internet service that brings the Verizon 4G LTE network to your residence. It's available in certain areas where Verizon 5G Home and Verizon Fios are not yet available. With LTE Home Internet, you can stream video and enjoy unlimited data with no usage caps. And finally, there's Fios Internet. It's a 100% fiber-optic network that delivers lightning fast internet speeds to millions of homes in the mid-Atlantic and New England. Fios uses fiber optics to transmit data at the speed of light, providing a fast internet connection with powerful bandwidth for multiple devices. Verizon offers matching download and upload speeds on most Fios plans to ensure great performance when you're video chatting, gaming and sharing large files or images.

What internet deals can I get?

Does Verizon raise rates frequently?

Promotional pricing often has a short-term expiration date. Verizon, however, guarantees the price of Verizon Home Internet for at least two years. Before your price guarantee period is over, you'll be provided advance notice of pricing changes, if any.

What if I want a faster internet connection?

If you're looking to increase the speed of your current service, you can upgrade your plan or try updating out-of-date equipment. If your speeds are still not fast enough with updated equipment, it may be time to upgrade your service. Internet packages can be tiered, with different upload and download speeds, data caps and even additional hardware, such as Wi-Fi extenders. More than ever before, faster internet options are becoming increasingly available to people all over the world — even those in more rural areas. Be sure to check your address to see what services are available.

Is there a data cap on Verizon Home Internet services?

No. Verizon Home Internet service has no data limit or data usage cap. Any device connected to your network enjoys unlimited data usage when using Wi-Fi.

Home internet security concerns

Does Verizon Home Internet have security features?

Yes, Verizon offers Digital Secure, an all-in-one suite of privacy and security tools for your mobile devices and home computers. It can help safeguard your internet connection and personal data with anti-virus, anti-malware and identity theft protection.

Can my internet provider see my history?

Yes, internet providers are able to see much of your history. If you visit an encrypted site, your provider will only see basic information, like the domain name and which browser you're using. If the site isn't encrypted, the provider is able to get detailed information such as which specific pages you visited, what you've searched for and more.

Can an internet provider block websites?

Yes, providers are able to block you from specific sites. How? Through use of firewalls, Domain Name Server (DNS) filters, deep packet inspection (DSI) and more.

Are internet cookies bad?

Cookies are little pieces of information intended to help sites create more personalized experiences. They also remember information, such as your username or birthday, so you don't have to continually enter it. But cookies can be used to track your browsing. First-party cookies, used by a specific site to enhance its experience, are usually safer. Third-party cookies have more risk as they can track you over multiple sites. You can manage your cookies through your browser settings or through a specific site.

Where is my internet data stored?

Internet data is stored on servers at data centers around the world. Your computer connects to each of these data hubs to pull the information you’re looking for.

Can my home internet be hacked?

Unfortunately, yes. But there are some simple ways you can help protect yourself, like creating a strong password and ensuring you change it frequently, making sure the wireless network encryption is turned on for your router and ensuring your network is hidden, to name a few.

How home internet works

Can Verizon Home Internet be used in an RV?

Verizon Home Internet is dedicated to a specific physical location, so you won't be able to use this service in your RV. If you're looking to connect to the internet in an RV, you'll need to set up a hotspot plan.

Are internet lines underground?

Internet lines can be placed on poles above ground or buried underground. Verizon usually builds internet lines underground, but it depends on your area. Placing wires and cables underground protects them from elements that can damage the wires, like bad weather.

Can I get internet without a landline phone connection?

Yes, You don't have to have a landline or a Verizon mobile phone account to subscribe to 5G Home Internet or LTE Home, where available. But if you do, you could qualify for additional discounts.

Can I get internet without cable?

Yes, Verizon offers wireless home broadband internet connectivity. And you can get it without an expensive television package if you don't want one. LTE Home, for example, utilizes Verizon's award-winning 4G LTE network. 5G Home also connects to Verizon's 5G Ultra Wideband for outstanding performance for your home and business,without the wired connections. Plus, self-installation is easy with 5G Home and LTE Home.

Can I get internet without a modem?

Looking for internet service that isn't tied to a bulky modem? Hotspots have modems and routers integrated into a device small enough to take with you. You can use built-in hotspots on your smartphone, or buy a dedicated hotspot.

Home internet options.