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Analog vs.
Digital Phone Service

 
 
 
 
 
 
  

The home phone service you grew up with has been reinvented. Those old copper wires (analog) have been replaced with super powerful fiber-optic lines, delivering full-bodied sound, intelligent calling features and incredible reliability through Fios Digital Voice.

What is digital phone service?

Digital phone is a simplified version of VoIP (Voice over Internet Protocol) for homes and businesses, offered by telecom companies like Verizon. But what is VoIP?

Voice over Internet Protocol (VoIP) uses a broadband internet connection to make voice calls, as opposed to a traditional analog phone line that sends electrical pulses across copper wires. VoIP and digital phone services convert your voice to a digital signal and allow users to place domestic, long-distance, and international calls, just like a traditional phone line.

Fios Digital Voice takes advantage of 100% fiber optic technology to provide amazing HD-like sound that makes all the difference whether you’re talking to your best friend across town or family on the other side of the world.

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Fios Digital Voice

A better way to connect.

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Home telephone sitting on table.
Home Phone

The reliability you expect.

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Fios Digital Voice

A better way to connect.

Learn more
Home Phone

The reliability you expect.

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The Difference Between Digital and Analog Phone Service

Years ago, analog phone service, also known as Plain Old Telephone Service (POTS), was a perfectly good solution for placing calls from person to person — because it was the only technology available. Analog phones, which convert your voice to electrical signals that are carried across copper telephone wires, are susceptible to electrical interference, "crossed lines", and poor sound quality.

High-speed, broadband internet connections and fiber optic technologies have changed all of that. Enter: Fios Digital Voice. Verizon's digital phone service connects to your household phone jacks using standard telephone equipment and your modem. Your call is converted into a digital signal that travels along a network of optical fiber cables, providing you with clearer call quality and additional features, such as anonymous call rejection, voicemail notification, and smartphone and TV integration.

 
   

Call Blocking
Set up your phone to automatically reject calls from blocked phone numbers

Guard Your Number
Block your name and number from displaying on others’ Caller ID units

 
   

Protect Your Info
Your name, address and phone number won’t be published in any phone directory or directory assistance (411)

   

Privacy

Enhanced Caller ID
See names and numbers for most incoming calls. Suspected robocalls may show as ‘SPAM?’ ahead of the name, alerting you to possible unsolicited calls.

Report suspected spam call
   
 
   

See Who’s Calling
Caller ID lets you see the names and numbers for most incoming calls

Convenience

Three-Way Calling
Bring in a third number when you’re already on the phone

   

Voicemail Your Way
Have messages from up to 5 phone numbers sent to one integrated voicemail

Call Forwarding
Send your incoming calls to another phone of your choosing

 

Call Waiting
Get notified when you’re on the phone that another call is coming in

 

Privacy

Call Blocking
Set up your phone to automatically reject calls from blocked phone numbers


Protect Your Info
Your name, address and phone number won’t be published in any phone directory or directory assistance (411)


Guard Your Number
Block your name and number from displaying on others’ Caller ID units


Enhanced Caller ID
See names and numbers for most incoming calls. Suspected robocalls may show as ‘SPAM?’ ahead of the name, alerting you to possible unsolicited calls.

Report suspected spam call
 

Convenience

See Who’s Calling
Caller ID lets you see the names and numbers for most incoming calls


Voicemail Your Way
Have messages from up to 5 phone numbers sent to one integrated voicemail


Call Waiting
Get notified when you’re on the phone that another call is coming in


Call Forwarding
Send your incoming calls to another phone of your choosing


Three-Way Calling
Bring in a third number when you’re already on the phone

Questions are great. Answers are better.

Here are the answers to some FAQs you may have.

 
  • Is VoIP the same as digital phone service?
  • Do I have to change my phone number?
  • What equipment do I need for digital phone service?
  • Can I use Fios Digital Voice for my business?
  • What accessories can I use with my digital home phone?
 

Everything is amazing on the 100% fiber-optic network.

Fios provides a 100% fiber-optic network to your home for optimum reliability, impressive sound quality and more control. Fios Digital Voice is made for the way you connect in the digital world.

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