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See the Verizon Fios internet reviews; three companies surveyed hundreds of customers with various internet service providers. The results were unanimous. Fios by Verizon is the clear winner for customer reviews. Our superior fiber-optic technology delivers 99.9% network reliability and remains the most awarded all-fiber network in the industry.
One of the most trusted names in U.S. customer satisfaction, product quality and buyer behavior.
Fios Internet ranked #1 seven years in a row.
"Highest in Customer Satisfaction with Residential Internet Service in the East, 7 Years in a Row."
- J.D. Power
Leaders in tech, gaming, healthcare and shopping.
In PC Magazine’s Readers’ Choice annual survey of internet service providers, Fios came out on top. Again.
- PC Magazine Readers’ Choice Award Winner – 12 years in a row.
- Rated #1 in satisfaction with reliability and speed 12 years in a row.
- Fios is more likely than Comcast, Spectrum, Optimum, Cox, Charter and Bright House to be recommended by customers to friends and family.
Verizon received the highest numerical score in the East region of the J.D. Power 2013-2018 U.S. Residential Internet Service Provider Satisfaction Studies of customers’ satisfaction with their current internet provider. Visit jdpower.com/awards
Reprinted from www.pcmag.com with permission. ©2017 Ziff Davis, Inc. All Rights Reserved. Based on PCMag.com's Readers Choice Survey customer ratings of ISP performance.
Why is Fios better? Find out below.
Verizon customer reviews speak volumes.
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How do Fios internet reviews compare to cable?
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Customers and experts agree: Not only does Verizon provide faster speeds than cable internet, we also provide
great service with a strong commitment to customer satisfaction. Fios
internet is powered by Verizon's 100% fiber-optic network providing superfast download and upload
speeds —up to 940/880 Mbps. With bandwidth like that, it's easy to understand why Fios customer reviews are so
positive.
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Do Fios Gigabit Connection reviews differ from other Verizon internet services?
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Nope! Verizon's fastest internet option, Fios Gigabit Connection,
offers speeds up to 940/800 Mbps. * This allows Verizon Fios customers the convenience of streaming
high-definition video with virtually no buffering, the enjoyment of online gaming with practically no lag, and the
ability to connect up to 100 devices at once to the same Wifi network.
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Will Verizon customer service reviews exceed my expectations?
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We like to think so. Verizon has consistently been voted number one for customer satisfaction from consumers and
experts alike. Our commitment to providing premium internet, TV and phone services coupled with strong business
ethics is what sets us apart from the pack.
Verizon provides a number of ways to find customer service and support for technical, billing and other issues. Help is available 24/7 at verizon.com/support/ or by downloading the My Fios app.
* Speeds up to 940 Mbps download and 880 Mbps upload available in select areas of NY, NJ, Philadelphia, PA, Boston, MA, Providence, RI, Washington, DC and Norfolk and Richmond, VA. Symmetrical speeds up to 500/500 Mbps available in other Fios areas.
* Speeds up to 940 Mbps download and 880 Mbps upload available in select areas of NY, NJ, Philadelphia, PA, Boston, MA, Providence, RI, Washington, DC and Norfolk and Richmond, VA. Symmetrical speeds up to 500/500 Mbps available in other Fios areas.