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Have a phone you love? Get up to $500 when you bring your phone.
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Trading in your old phone? Trading in your old phone

Turn off 'Find my iPhone' on your old phone before getting started.

1 Turn off your old phoneStep 1 Turn off your old phone

2 Power on your new phoneStep 2 Power on your new phone

Welcome to your new Apple iPhone 12 / iPhone 12 mini / iPhone 12 Pro / iPhone 12 Pro Max. To turn it on, hold the right side button until the Apple logo appears and then release.

3 HelloStep 3 Hello

From the "Welcome" screen, slide up from the bottom of the screen to begin setup.

4 Language and RegionStep 4 Language and Region

Choose your language, then select your country or region.

Step 5 Quickstart

If your old iPhone is running iOS 11, bring your old phone near your new one and you will be signed in automatically.
Not sure of the OS version? No problem. Just tap Set Up Manually to continue.

Step 6 Connect to Wi-Fi

Tap the Wi-Fi network you want. Enter the network password and select Join.

7 Activate your new iPhoneStep 7 Activate your new iPhone

If prompted, please enter your Verizon PIN. If activation does not work the first time, press Try Again. If you forgot it, reset or create your Account PIN.

Step 8 Data & Privacy

Apple only collects this information when needed to enable features, secure our services, or personalize your experience. Tap Continue.

Step 9 Set up Face ID

With this feature, you can use face recognition to unlock your phone and make purchases. Tap Continue and follow the instructions or tap Set Up Later in Settings.

10 Create a passcodeStep 10 Create a passcode

Set a six-digit passcode to protect your data. You need a passcode to use features like Face ID and Apple Pay. If you'd like a four-digit passcode, custom passcode, or no passcode, tap Passcode Options.

Step 11 Restore Your Phone

Select your backup option. Did not complete a backup or want to transfer content later? Select Don't Transfer Apps & Data.
Have questions about these options? Go to the "Backup" section in this Smart Setup guide.

Step 12 Sign in to your Apple account

Enter your Apple ID and password. This account is used to download new apps to be used on your phone and access any other features like iCloud.
Unsure what your Apple ID is or need to create one? Follow the links on your screen.

Step 13 Review Apple's Terms and Conditions

When you enter your Apple ID, you are shown the terms and conditions for review. Go through them and when ready, tap Agree.

Step 14 Express Settings

To set up your phone with the recommended settings, tap Continue. If you want to customize any of those choices, tap Customize Settings.

Step 15 Keep your iPhone Up to Date

To get the latest features, security and improvements by updating iOS automatically, tap Continue. If not, tap Install Updates Manually.

16 iMessage & FaceTimeStep 16 iMessage & FaceTime

Stay connected on all your devices with iMessage and FaceTime, using your phone number or email addresses. Tap Continue.

Step 17 Siri

This lets you use your voice to complete various actions on your device and easily search the web. Tap Continue to set up now or you can set it up later. If you want to set up now, you will be asked to say a few phrases to help with voice recognition.

Step 18 Screen Time

To receive weekly reports about your screen time and set time limits for apps you want to manage, tap Continue or Set Up Later in Settings.

Step 19 App Analytics

Tap About App Analytics & Privacy to learn more. If you want to enroll, tap Share with App Developers and if not, tap Don’t Share.

20 True Tone displayStep 20 True Tone Display

iPhone automatically adapts to ambient lighting conditions to make colors appear consistent in different environments, tap See Without True Tone Display to view, then tap Continue.

21 AppearanceStep 21 Appearance

Select a light or dark appearance for iPhone, then tap Continue.

Step 22 Display Zoom

Choose how you would like to view your iPhone, then tap Continue.

23 Welcome to iPhoneStep 23 Welcome to iPhone

You're done! Swipe up from the bottom of the screen to begin using your new phone.