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ASUS ZenFone™ V Live - Support Overview

Find device-specific support and online tools for your ASUS ZenFone V Live smartphone.
Troubleshoot ZenFone V Live
This online tool will help you identify and resolve problems with your device. 

Filter all topics below.


Activation, Setup & User Guides

ASUS ZenFone V Live Quick Reference Guide (PDF)

This quick reference guide shows you commonly used screen buttons, the charging port, SIM/micro SD card tray, device setup and basic use.

ASUS ZenFone V Live User Guide (PDF)

This User Guide can help you get the most out of your device, like Home Screen features, shortcuts, widgets, status bar icons, notification panel, navigation tips, device setup, and advanced use.

Basics

ASUS ZenFone™ V Live Simulator: Charging Your Phone

Learn how to charge your Asus ZenFone V Live.

ASUS ZenFone™ V Live Simulator: Getting to Know Your Phone

An interactive map of the Home screen and buttons on your Asus ZenFone V Live.

ASUS ZenFone™ V Live Simulator: Getting to Know the Back of Your Phone

Discover more about the back of your Asus ZenFone V Live.

ASUS ZenFone™ V Live Simulator: Turning Your Phone On and Off

Learn how to power on and shut down your Asus ZenFone V Live.

Certified Like-New Replacement

Information regarding Verizon Wireless' Certified Like-New Replacement program.

How to Clean / Disinfect Your Device

Here's how to properly clean / disinfect / sanitize your smartphone / tablet / basic phone / smartwatch / jetpack.

Bluetooth

ASUS ZenFone™ V Live Simulator: Pairing with a Bluetooth® Device

See how to pair your Asus ZenFone V Live with your Bluetooth device.

Calling & Dialing

ASUS ZenFone™ V Live Simulator: Calling a Contact

An interactive guide on how to call a contact using your Asus ZenFone V Live.

ASUS ZenFone™ V Live Simulator: Calling a New Number

Discover how to use your Asus ZenFone V Live to call a new number.

ASUS ZenFone™ V Live Simulator: Calling with HD Voice

Discover how to make a call in HD Voice on your Asus ZenFone V Live.

ASUS ZenFone™ V Live Simulator: Calling with Video

Learn how to make a video call on your Asus ZenFone V Live.

ASUS ZenFone™ V Live Simulator: Ignoring a Call and Replying with a Text

A visual guide for ignoring a call and sending a text message to the caller with your Asus ZenFone V Live.

ASUS ZenFone™ V Live Simulator: Returning to a Call

A visual guide on how to return to a call after multitasking, like browsing the internet, on your Asus ZenFone V Live.

ASUS ZenFone™ V Live Simulator: Switching Between Calls

Learn how to switch between two phone calls on your Asus ZenFone V Live.

ASUS ZenFone™ V Live Simulator: Teaching Kids How to Call 911

Learn how to teach kids to call 911 on your Asus ZenFone V Live.

ASUS ZenFone™ V Live Simulator: Turning HD Voice On and Off

Learn how to turn HD voice on and off on your Asus ZenFone V Live.

ASUS ZenFone™ V Live Simulator: Using Handsfree Calling

Discover how to use your voice to place a call with your Asus ZenFone V Live.

ASUS ZenFone™ V Live Simulator: Viewing a Missed Call and Adding It as a Contact

Discover how to view a missed call and add it as a new contact on your Asus ZenFone V Live.

Camera, Photos & Videos

ASUS ZenFone™ V Live Simulator: Accessing the Camera from the Lock Screen

See how to quickly access the Camera app on your Asus ZenFone V Live.

ASUS ZenFone™ V Live Simulator: Capturing and Viewing Screenshots

Learn how to take a picture of the screen and view it on your Asus ZenFone V Live.

ASUS ZenFone™ V Live Simulator: Changing the File Size of Pictures and Videos

An interactive guide on how to change the size of your pictures or videos with your Asus ZenFone V Live.

ASUS ZenFone™ V Live Simulator: Recording a Video

Learn how to record a video using your Asus ZenFone V Live.

ASUS ZenFone™ V Live Simulator: Sharing Photos

A visual guide for sharing photos by email, social networks and more using your Asus ZenFone V Live.

ASUS ZenFone™ V Live Simulator: Taking a Picture

Discover how to take a photo using your Asus ZenFone V Live.

ASUS ZenFone™ V Live Simulator: Taking a Picture While Recording a Video

Discover how to take a picture while recording a video on your Asus ZenFone V Live.

ASUS ZenFone™ V Live Simulator: Taking a Selfie

An interactive guide on how to take a selfie with your Asus ZenFone V Live.

ASUS ZenFone™ V Live Simulator: Transferring Photos to an SD Card

Learn how to transfer to photos to an SD Card on your Asus ZenFone V Live.

ASUS ZenFone™ V Live Simulator: Turning the Flash On and Off

A visual guide for how to take a picture with the flash on using your Asus ZenFone V Live.

ASUS ZenFone™ V Live Simulator: Zooming In and Out

Learn how to zoom in and out when taking photos on your Asus ZenFone V Live.

Computer/PC Connectivity

Resolve Windows Device Manager Conflicts

Here's how to resolve driver conflicts if your device doesn't properly interface with your computer.

Contacts

ASUS ZenFone™ V Live Simulator: Adding a Contact

Learn how to add a new contact to your Asus ZenFone V Live.

ASUS ZenFone™ V Live Simulator: Adding and Removing Contacts from Favorites

Discover how to add or delete contacts from your Favorites list on your Asus ZenFone V Live.

ASUS ZenFone™ V Live Simulator: Assigning a Picture to a Contact

Find out how to add a picture to a contact on your Asus ZenFone V Live.

ASUS ZenFone™ V Live Simulator: Assigning a Ringtone to a Contact

Learn how to assign a ringtone to a contact, so you know who's messaging your Asus ZenFone V Live without looking at it.

ASUS ZenFone™ V Live Simulator: Creating a Group and Adding Contacts to It

A visual guide for how to create a group of contacts on your Asus ZenFone V Live.

ASUS ZenFone™ V Live Simulator: Sharing a Contact's Information

Learn how to share the information for one of your contacts with someone else using your Asus ZenFone V Live.

Device Settings

ASUS ZenFone V Live - Adjust Brightness / Display Settings

Here's how to adjust screen brightness and other display settings (e.g., Screen saver, Sleep, Display size, etc) for your ZenFone V Live.

ASUS ZenFone™ V Live Simulator: Accessing Settings

Explore how to access settings on your Asus ZenFone V Live to change alert sounds, turn off GPS and more.

ASUS ZenFone™ V Live Simulator: Adding an Account

Explore how to add an account on your Asus ZenFone V Live.

ASUS ZenFone™ V Live Simulator: Adjusting the Screen Timeout and Brightness

A visual guide for saving battery life on your Asus ZenFone V Live by adjusting the screen timeout.

ASUS ZenFone™ V Live Simulator: Changing Roaming Settings for a Trip

Find out how to change roaming settings on your Asus ZenFone V Live.

ASUS ZenFone™ V Live Simulator: Changing the Ringtone

Learn how to change the ringtone on your Asus ZenFone V Live.

ASUS ZenFone™ V Live Simulator: Configuring Location Settings

Learn how to manage location settings on your Asus ZenFone V Live.

ASUS ZenFone™ V Live Simulator: Managing Data Usage

Discover how to manage data usage on your Asus ZenFone V Live.

ASUS ZenFone™ V Live Simulator: Turning Airplane Mode On and Off

An interactive guide for setting your Asus ZenFone V Live to Airplane mode.

ASUS ZenFone™ V Live Simulator: Using Battery Saver Mode

Learn how to switch to Battery Saver mode to save your Asus ZenFone V Live's battery life for the most important functions.

Email/Gmail

ASUS ZenFone™ V Live Simulator: Forwarding an Email

Learn how to forward an email on your Asus ZenFone V Live.

ASUS ZenFone™ V Live Simulator: Including an Email Attachment

Learn how to attach a file, like a document or photo, to an email with your Asus ZenFone V Live.

ASUS ZenFone™ V Live Simulator: Replying to an Email

Discover how to reply to an email on your Asus ZenFone V Live.

ASUS ZenFone™ V Live Simulator: Sending an Email

A step-by-step visual guide for sending an email from your Asus ZenFone V Live.

ASUS ZenFone™ V Live Simulator: Sending an Email to a Group

See how to send a group email on your Asus ZenFone V Live.

ASUS ZenFone™ V Live Simulator: Setting Up Corporate Email

Learn how to access your work email on your Asus ZenFone V Live.

ASUS ZenFone™ V Live Simulator: Setting Up Personal Email

See how to access your existing email account on your Asus ZenFone V Live.

ASUS ZenFone™ V Live Simulator: Switching Between Email Accounts

See how to access different email accounts on your Asus ZenFone V Live.

Gmail™ for Android™ - View Messages

Here's how to view a Gmail message on your Android smartphone / tablet.

Home Screen

ASUS ZenFone™ V Live Simulator: Adding Apps and Widgets to the Home Screen

An interactive guide on how to place apps and widgets on the Home screen of your Asus ZenFone V Live for quick access to them.

ASUS ZenFone™ V Live Simulator: Adding Folders to the Home Screen

Find out how to add folders to the Home screen on your Asus ZenFone V Live to help organize your apps.

ASUS ZenFone™ V Live Simulator: Adding and Changing a Lock Screen Shortcut

Learn to change the shortcuts on your Asus ZenFone V Live.

ASUS ZenFone™ V Live Simulator: Adding and Deleting a Home Screen

See how to add and delete Home screens on your Asus ZenFone V Live.

ASUS ZenFone™ V Live Simulator: Adjusting Apps and Widgets on the Home Screen

Learn how to rearrange and resize apps and widgets on the Home screen of your Asus ZenFone V Live.

ASUS ZenFone™ V Live Simulator: Changing an Icon's Appearance

See how to change the appearnce of an icon on your Asus ZenFone V Live.

ASUS ZenFone™ V Live Simulator: Changing the Default Home Screen

See how to add and delete Home screens on your Asus ZenFone V Live.

ASUS ZenFone™ V Live Simulator: Removing Apps and Widgets from the Home Screen

See how to remove apps and widgets from the Home screen of your Asus ZenFone V Live.

ASUS ZenFone™ V Live Simulator: Use Shortcuts to Unlock the Screen

Learn to use shortcuts to unlock the screen on your Asus ZenFone V Live.

Internet & Web Browser

ASUS ZenFone™ V Live Simulator: Bookmarking a Website

Learn how to bookmark a website on your Asus ZenFone V Live, so it's easy to find later.

ASUS ZenFone™ V Live Simulator: Navigating to a Website

Discover how to find a website using your Asus ZenFone V Live.

ASUS ZenFone™ V Live Simulator: Searching the Web Using Your Voice

Explore how to search the web using your voice with your Asus ZenFone V Live.

ASUS ZenFone™ V Live Simulator: Using Web Browser Windows

A visual walkthrough of opening, closing and switching between windows or tabs in the web browser of your Asus ZenFone V Live.

Language

ASUS ZenFone™ V Live Simulator: Changing the Language

Discover how to change the language settings on your Asus ZenFone V Live.

Lock, Unlock, Password & Security

ASUS ZenFone™ V Live Simulator: Setting Screen Security

A visual guide for setting screen security on your Asus ZenFone V Live to help protect your private information.

ASUS ZenFone™ V Live Simulator: Unlocking the Screen

See how to unlock the screen on your Asus ZenFone V Live.

Mobile Hotspot

ASUS ZenFone™ V Live Simulator: Setting Up Mobile Hotspot

An interactive guide for setting up your Asus ZenFone V Live as a Mobile Hotspot, so you can share your data connection with other devices.

Navigating & Multitasking

ASUS ZenFone™ V Live Simulator: Multitasking Between Apps

See how to easily switch between and close apps that are running on your Asus ZenFone V Live.

ASUS ZenFone™ V Live Simulator: Navigating Multiple Home Screens

A visual guide for swiping between multiple Home screens on your Asus ZenFone V Live.

ASUS ZenFone™ V Live Simulator: Using Split Screen

See how to use split screen on your Asus ZenFone V Live.

ASUS ZenFone™ V Live Simulator: Using the Notification Panel

Find out how to access and clear the Notification Panel on your Asus ZenFone V Live.

Operating System & Software

ASUS ZenFone V Live - Software Update

Get instructions on how to download the latest software update for improvements and fixes to your device.

Reboot the Router

If you can't connect to your Wi-Fi router, rebooting or restarting the may help.

SIM Card

ASUS ZenFone™ V Live Simulator: Inserting and Removing the Nano SIM Card

Find out how to insert and remove a nano SIM card from your Asus ZenFone V Live.

ASUS ZenFone™ V Live Simulator: Inserting and Removing the microSD Card

Find out how to insert and remove a microSD card from your Asus ZenFone V Live.

Unblock SIM PIN - Android Smartphones / Tablets

Here's how to unblock the SIM PIN for your Android smartphone / tablet.

Social Networking

ASUS ZenFone™ V Live Simulator: Adding a Facebook® Account

Discover how to access your Facebook account on your Asus ZenFone V Live.

ASUS ZenFone™ V Live Simulator: Logging Out of Facebook®

Learn how to log out of Facebook on your Asus ZenFone V Live to help protect your account.

ASUS ZenFone™ V Live Simulator: Posting Facebook® Status Updates

A visual walkthrough on how to update your Facebook status and post photos using your Asus ZenFone V Live.

Tips, Tricks & Shortcuts

ASUS ZenFone™ V Live Simulator: Finding More Help

Discover how to find videos and tutorials to learn more about using your Asus ZenFone V Live.

ASUS ZenFone™ V Live Simulator: Planning Your Day

Discover how to do plan your day with your Asus ZenFone V Live.

ASUS ZenFone™ V Live Simulator: Searching Your Photos

Discover how to do a photo search using Google on your Asus ZenFone V Live.

ASUS ZenFone™ V Live Simulator: Searching Your Screen

Discover how to do a screen search using Google on your Asus ZenFone V Live.

ASUS ZenFone™ V Live Simulator: Setting Up Google Assistant™

See how to use set up Google Assistant on your Asus ZenFone V Live.

ASUS ZenFone™ V Live Simulator: Using Voice Actions

Discover how to use your voice in Google Now to write an email on your Asus ZenFone V Live.

ASUS ZenFone™ V Live Simulator: Using Your Feed

See how to use Googleto automatically give you updates and information you want on your Asus ZenFone V Live.

Wallpapers/Theme

ASUS ZenFone™ V Live Simulator: Changing the Theme

Learn how to change the theme on your Asus ZenFone V Live.

ASUS ZenFone™ V Live Simulator: Changing the Wallpaper

Learn how to change the background of the Home screen on your Asus ZenFone V Live.

Wi-Fi & Network

ASUS ZenFone™ V Live Simulator: Connecting to a Wi-Fi Network

Learn how to use your Asus ZenFone V Live to connect to a Wi-Fi network, so you can access the internet without using data.