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Learn how to update your mobile billing address in My Verizon. Find out what your billing address is versus your service address.
Verizon Home Internet address changes: Moving Internet to a new address
If you're an Account Owner or Account Manager, you can change your billing address by going to your Contact and billing page in My Verizon.
Learn more about account access roles.
Your updated billing address information should go into effect within 24 hours.
Address change troubleshooting Generated by AI. Review details to verify. Our system verifies addresses against the USPS database. If your address isn't recognized, try these tips: Use numeric or spelled-out street numbers (e.g., 1st or First). Avoid punctuation; abbreviate directions (N, S, E, W). Use complete street names and include unit details (Apt, Ste, Bldg).
We scan the address you enter against the United States Postal Service address database before it's accepted. The database may not be recognizing your address the way you entered it.
When entering address information:
For Units, Apartments, Suites, etc.:
Your billing address is automatically updated based on a monthly file received from the United States Postal Service (USPS). USPS sends these updates once customers have resided in their new residence for a minimum of 30 days.
When a change of address is submitted with USPS, that gives authorization that any mail identified with the previous address will be forwarded to the new address. Verizon must comply with the standards set by the USPS.
Visit the nearest USPS location to ensure it has your correct address on file and resolve any additional or unique address change issues.
The billing address and service address for your mobile account are most often the same address:
If your service and billing address aren't the same (e.g. you're paying for service for a child away at college, etc.), you can update the service address for that person's device so your taxes and surcharges are calculated correctly.
Note: For home internet address changes, visit our Moving Internet to a new address page to confirm coverage and setup at your new address. We may not be able to provide home internet service to you if you move without notifying us.
The billing address and service address for your mobile account are most often the same address:
If your service and billing address aren't the same (e.g. you're paying for service for a child away at college, etc.), you can update the service address for that person's device so your taxes and surcharges are calculated correctly.
Note: For home internet address changes, visit our Moving Internet to a new address page to confirm coverage and setup at your new address. We may not be able to provide home internet service to you if you move without notifying us.
If you don't enter the last 4 digits of your ZIP code, our system recognizes the ZIP code and fills them in for you.