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eSIM - Support Overview
eSIM is digital SIM, built into mobile devices. eSIM lets you activate a device on a cellular network without a physical SIM card. Newer devices can have eSIM in addition to, or instead of, removable SIM cards. Find what type(s) of SIM your device has in the general settings, usually under About Phone.
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General
Activating your eSIM device on a standard monthly plan FAQs
Learn how to activate an embedded SIM card (eSIM) device on the Verizon network.
General
Apple iPad - Add Cellular Plan - Bring Your Own Device (BYOD) - Add a New Line Using eSIM
Activating a new account with Verizon is simple using your BYOD Apple® iPad®. Use its embedded SIM capability (eSIM) to start service without having to wait for equipment to be shipped to you.
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Apple iPad - Add Cellular Plan with an eSIM
With an eSIM, your phone number and plan are installed digitally onto your Apple® iPad® instead of using a physical SIM card. Downloading an eSIM profile is the first step in getting connected to the Verizon network.
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Apple iPad - Bring Your Own Device (BYOD) - Transfer SIM / eSIM
Here's how to transfer an eSIM or physical SIM from your previous iPad to an eSIM on your BYOD (bring your own device) iPad.
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Apple iPad - Enable / Disable eSIM Profile
If you previously activated an embedded SIM (eSIM) on your Apple® iPad®, follow these instructions to turn its cellular data capabilities on or off.
General
Apple iPad - eSIM - Remove Cellular Plan
If you previously activated an embedded SIM (eSIM) on your Apple® iPad®, follow these instructions to remove an unneeded profile or delete one to make room for a new eSIM.
General
Apple iPhone - Add Cellular Plan Using an eSIM
With an eSIM, your phone number and plan are installed digitally onto your Apple® iPhone® instead of using a physical SIM card. Downloading an eSIM profile is the first step in getting connected to the Verizon network.
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Apple iPhone - Bring Your Own Device (BYOD) - Transfer SIM / eSIM
When you get a new device, you’ll need to transfer your existing phone number to keep using it without interruption. Follow these instructions to move your previous eSIM or physical SIM card info to your BYOD Apple® iPhone®.
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Apple iPhone - Dual SIM with an eSIM - Change Default Cellular Data Number
If you use two phone numbers on your Apple® iPhone®, changing the default helps ensure data usage is billed to your preferred line.
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Apple iPhone - Dual SIM with an eSIM - Change Line Before Calling a Number
If you use two phone numbers on the same Apple® iPhone®, changing the preferred line before placing a call ensures the correct number shows to the called party if you don’t want to use the default.
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Apple iPhone - Dual SIM with an eSIM - Label Cellular Plan
If you use two phone numbers on the same Apple® iPhone®, changing the name of each number profile makes it easier to select the correct line for every interaction.
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Apple iPhone - Dual SIM with an eSIM - Remove Cellular Plan
If you use two phone numbers on the same Apple® iPhone®, there may be a need to remove one or both eSIM profiles. Follow these instructions to remove an unneeded profile or delete one to make room for a new eSIM.
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Apple iPhone - Dual SIM with an eSIM - Set Preferred Cellular Plan by Contact
If you use two phone numbers on the same Apple® iPhone® and you frequently communicate with certain contacts using a specific number, you can configure your phone to automatically use that eSIM profile for them.
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Apple iPhone - Dual SIM with an eSIM - Switch Default Voice Line
If you use two phone numbers on your Apple® iPhone®, changing the default voice line helps ensure calls and messages always originate from your preferred line.
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Apple iPhone - Dual SIM with an eSIM - Switch Designated iMessage / FaceTime Number
If you use two phone numbers on your Apple® iPhone®, you can set a specific number to be used by default for iMessage® or FaceTime®.
General
Apple iPhone - Dual SIM with an eSIM - Switch SMS / MMS Number
If you use two phone numbers on your Apple® iPhone®, you can set a specific number to be used as the origination message for text and picture messages.
General
Apple iPhone - Enable / Disable eSIM Profile
If you use two phone numbers on your Apple® iPhone® and you’re not able to send or receive message or phone calls using one of them, ensure the applicable eSIM profile is turned on.
General
Apple iPhone - Join Verizon Using eSIM
Activating a new account with Verizon is simple using your Apple® iPhone®. Use its embedded SIM capability (eSIM) to start service without having to wait for equipment to be shipped to you.
General
Apple iPhone - View Device ID
The device ID, or IMEI, is a unique identifier for your Apple® iPhone®. This info is essential when troubleshooting certain issues or activating a device on your account.
General
Bring your mobile device to Verizon using an eSIM FAQs
Learn how to sign up for Verizon service when you're using a smartphone with a built-in eSIM.
General
Dual SIM -using 2 numbers on 1 phone FAQs
Dual SIM with an eSIM provides the option for two different phone numbers on a single device. Use one SIM when traveling internationally. Learn more.
General
Google Pixel Phones - Add Cellular Plan Using eSIM
With an eSIM, your phone number and plan are installed digitally onto your Pixel phone instead of using a physical SIM card. Downloading an eSIM profile is the first step in getting connected to the Verizon network.
General
Google Pixel Phones - Dual SIM Dual Standby - Change Default Cellular Data Number
Here's how to change the default mobile number used for cellular data on your dual SIM capable Pixel smartphone.
General
Google Pixel Phones - Enable / Disable eSIM Profile
If you use two phone numbers on your Pixel smartphone, turning one SIM on or off allows you to manage your network usage, save battery, or control which line is active for calls and data as needed.
General
Google Pixel Phones - Remove eSIM Profile
Here's how to remove a cellular plan from your dual SIM capable Google Pixel smartphone.
General
Google Pixel Phones - Second Number - Set Voice / SMS / MMS Preferences
Here's how to configure data, call, and SMS / MMS preferences to support a Second Number plan on your dual SIM Pixel device.
General
Google Pixel Phones - Switch SMS / MMS Number (Dual SIM)
If you use two phone numbers for messaging on your Pixel smartphone, changing the default helps ensure messages always originate from your preferred line.
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Google Pixel Phones - View Digital SIM (eSIM) IMEI
Here's how to view the SIM IMEI (sim slot 2) for your dual SIM capable Pixel smartphone.
General
KYOCERA Phones - Enable / Disable eSIM Profile
Here's how to verify your eSIM profile is on or off on your KYOCERA smartphone.
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KYOCERA Phones - Remove eSIM Profile
Here's how to remove an unused eSIM profile from your KYOCERA smartphone.
General
Motorola Devices - Add Cellular Plan Using an eSIM
Here's info on how to add a cellular plan for your eSIM to your Dual SIM capable Motorola device.
General
Motorola Devices - Remove eSIM Profile
Here's how to remove a cellular plan from your dual SIM capable Motorola device.
General
Move your current Verizon mobile line to an eSIM device FAQs
Learn how to use the My Verizon app to easily move your Verizon mobile number to an eSIM-enabled device.
General
My Verizon app - Activate / Download eSIM
Here's how to activate your BYOD device on an existing line of service via eSIM using the My Verizon app.
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My Verizon app - Set up Verizon Prepaid Service with an eSIM
Here's how to connect your smartphone to the Prepaid network with an eSIM.
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Razer Edge 5G - Add eSIM Profile
Here's how to add a wireless carrier (cellular plan) on your Razer Edge 5G.
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Razer Edge 5G - Remove eSIM Profile
Here's how to remove the wireless carrier (cellular plan) from your Razer Edge 5G.
General
Samsung Devices - Add Cellular Plan Using an eSIM
Here's info on how to add a cellular plan for your eSIM to your Dual SIM capable Samsung device.
General
Samsung Devices - Change Default Mobile Number (Dual SIM)
If you use two phone numbers on your Samsung phone, changing the default helps ensure calls and messages always originate from your preferred line.
General
Samsung Devices - Dual SIM Dual Standby (DSDS) - Rename SIM Line
Here's how to change the name of your SIM on your dual SIM capable Samsung device.
General
Samsung Devices - Dual SIM Dual Standby (DSDS) - Set Calling SIM by Contact
Here's how to designate which calling SIM your dual SIM capable Samsung device uses to communicate with specific contacts.
General
Samsung Devices - Dual SIM Dual Standby (DSDS) - Switch SMS / MMS Number
Here's how to change which phone number your messages are sent from on your dual SIM capable Samsung device.
General
Samsung Devices - Enable / Disable eSIM Profile
Here's how to verify your eSIM profile is on or off on your Samsung device.
General
Samsung Devices - Remove eSIM Profile
Here's how to remove a cellular plan from your dual SIM capable Samsung device.
General
Samsung Devices - View Digital SIM (eSIM) IMEI
The device ID (IMEI) is a unique identifier for your Samsung device. This info is essential when troubleshooting certain issues or activating a device on your account without using a physical SIM.
General
Second Number plan FAQs
Verizon offers the convenience of having two phone numbers on your device. Learn more about second number plans, eligibility and how to get a second number.
General
TCL Devices - Add Cellular Plan Using an eSIM
Here's info on how to add a cellular plan for your eSIM to your Dual SIM capable TCL smartphone.
General
TCL Devices - Dual SIM Dual Standby (DSDS) - Change Default Mobile Number
Here's how to change the default mobile number used for cellular data, messages and calls on your dual SIM capable TCL smartphone.
General
TCL Devices - Dual SIM Dual Standby (DSDS) - Rename SIM Line
Here's how to change the name of your SIM on your dual SIM capable TCL smartphone.
General
TCL Devices - Enable / Disable eSIM Profile
Here's how to verify your eSIM profile is on or off on your TCL smartphone.
General
TCL Devices - Remove eSIM Profile
Here's how to remove a cellular plan from your dual SIM capable TCL smartphone.
General
Video: How to set up and use Second Number on Android(length: 2:14)
Learn how to set up and use your Second Number on Android.
Length: 2:14
General
Video: How to set up and use Second Number on iOS(length: 1:57)
Learn how to set up and use your Second Number on iOS.
Length: 1:57