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Get Ready for the Next Pre-order FAQs

There aren't any pre-orders right now, but check back frequently for details on our next big device release. In the meantime, you can shop for one of our best devices online today.

  1. What is Get Ready?

    Get Ready is a faster, simpler way to pre-order a device using the My Verizon app. Configure and save the device options - such as color, storage, screen size - you want, ahead of time, so you can speed through checkout at pre-order time. Once pre-order begins, you just need to complete checkout with the My Verizon app and you're all set. Be first. Get it fast.

  2. How do I use Get Ready?

    Get Ready is available in the My Verizon app 15 hours prior to pre-order. We'll send you a notification when a device is available to pre-configure. During this period you can pre-configure the device options and save them in your shopping cart. When pre-order begins, simply purchase the device and you're all set. You can pre-configure and save a maximum of 5 devices for pre-order.

  3. When will I receive my device?

    Your device will ship the first day it is available. Delivery time will depend on the type of shipping you select during checkout. Visit our Shipping FAQs to learn more.

  4. If I pre-configure a device using Get Ready, am I guaranteed to get the device?

    No, in order to purchase the device you will still need to complete checkout with the My Verizon app when pre-order begins.

  5. When will I be charged for my device order?

    You'll be charged the day your order ships.

  6. If I don't use Get Ready can I still pre-order the device?

    Yes. You'll just need to configure your device during pre-order. Keep in mind, some devices go fast during pre-order.

  7. How many devices can I pre-configure and save for pre-order?

    You can pre-configure and save up to 5 devices prior to pre-order.

  8. Will I be reminded to purchase the device when pre-order is ready?

    Yes we will email you to remind you when pre-order has begun so you can complete Checkout.

  9. Can I cancel a pre-order that I set up through Get Ready?

    Learn more about cancelling orders.

  10. Will I qualify for promos if I pre-order using Get Ready?

    Yes, if a promo is available you can redeem it during your order or after checkout.

  11. Can I change my plan, add features and purchase accessories when pre-ordering my device?

    You cannot change your plan, add/change services and apps, or purchase accessories in advance with Get Ready. However, you can change your plan, add/change services and apps, and purchase accessories during the checkout process, once pre-order has begun.