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Service/Device Issue Resolution
Details About Your Verizon Service Issue
If you recently received a text message from us regarding a service issue, this page contains details about the resolution.
Our investigation determined the Verizon network is working properly and providing the expected service, but there’s a device related issue.
Below are steps that can improve your services:
Thank you for assisting us by letting us know there was a problem with your service.
We apologize for any inconvenience this may have caused. We appreciate your patience as we worked to resolve your issue and thank you for choosing Verizon!
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