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Apple® iPad® 2 - Support Overview

Find device-specific support and online tools for your Apple iPad 2.

Filter all topics below.


AirDrop

Apple® iPad® - Turn AirDrop On / Off

Here's how to turn AirDrop on or off to share your iPad's files with nearby Apple devices.

Apple App Store

Apple® iPad® - Sign In / Sign Out of App Store®

Here's how to sign in and out of the App Store on your iPad.

Backup Assistant Plus

Backup Assistant℠ Plus - Tablets

Here's a list of tablets available with Backup Assistant Plus.

Device Switch

BlackBerry - Device Switch - Apple® iOS

Here's how to use the Device Switch app to switch between from a BlackBerry device to an Apple iOS device.

Install Device Switch - Apple® iOS

Here's how to install the Device Switch app from the App Store on your Apple iOS device.

FaceTime

Apple® iPad® - FaceTime Setup

Here's info on how to set up FaceTime on your iPad.

Apple® iPad® - FaceTime®

Here's how to use FaceTime on your iPad.

Apple® iPad® - Turn Cellular Data for FaceTime On / Off

Here's how to turn cellular data for FaceTime on your iPad on or off.

Apple® iPad® - Turn FaceTime On / Off

Here's how to turn FaceTime for your iPad on or off.

Apple® iPad® - Using Apple ID with FaceTime

Here's how to manage your Apple ID for FaceTime use.

Facebook

Change Default Messaging App - Facebook® Messenger

Here's how to change your default messaging app from Facebook Messenger to another service.

Turn Facebook® Video Autoplay On / Off

Here's how to turn automatic video play for Facebook on or off.

Field Force Manager

Download and Install Field Force Manager - Apple iOS

Here's how to install Field Force Manager on your Apple iOS device.

Field Force Manager FAQs

Learn about Field Force Manager, a service that helps you monitor and communicate with your workers in the field.

Find My iPad

Apple® iPad® - Download and Install Find My iPad

If it's not present on the device, here's how to download and install the Find My iPad app.

Apple® iPad® - Find My iPad

Here's info for using the Find My iPad app.

Apple® iPad® - Turn Find My iPad On / Off

Here's how to turn the Find My iPad feature on or off.

Find My iPhone

Find My iPhone® - iCloud®

Here's how to use Find My iPhone from the iCloud website.

General

Airtime usage when removing or canceling applications

Here's info on how airtime charges may apply when removing Media Center / Get It Now apps.

App Updates - Apple® iOS

Here's how to check for app updates on your iPhone / iPad.

Apple® iPad® - Allow App Usage

If you'd like to allow access to apps or can't see app icons, view this info.

Apple® iPad® - Contact App Developers

Here's how to contact third-party app developers from your iPad.

Apple® iPad® - Download and Install Apps

Here's how to install third-party apps on your iPad.

Apple® iPad® - Restrict App Usage

If you'd like to restrict access to apps and hide app icons, view this info.

Apple® iPad® - Turn Background App Refresh On / Off

Here's how to let apps on your iPad refresh themselves in the background.

Apple® iPad® - Uninstall Apps

Here's how to remove or delete apps if your iPad is unresponsive, freezes or an app won't open.

Apple® iPad® - Update Apps

Here's how to manually update apps on your iPad.

Apple® iPad® - View, Open or Close Recently Used Apps

Here's how to view or close recently used apps on your Apple iPad.

Top Ten Support Requests & Resources - IBM MaaS360

Here are the top ten support requests & resources for the MaaS360.

Turn Emergency Mode On / Off - Samsung

Here's how to conserve battery on your Samsung device if you're in an emergency situation.

Maps

Apple® iPad® - Add Layers (Maps)

Here's how to select Apple Maps layers on your iPad.

Apple® iPad® - Find Current Location (Maps)

Here's how to view your iPad's current location in Apple Maps.

Apple® iPad® - Find Driving Directions (Maps)

Here's how to get driving directions via Apple Maps.

MobileIron

Add Users on Core - MobileIron

Here's info on how to add users on Core for your MobileIron service.

Allow / Require / Forbid Apps on Devices - MobileIron

Here's info on how to allow / require / forbid apps on your MobileIron devices.

Assign User and Admin Roles - MobileIron

Here's how to set allowed functions for users and administrators in MobileIron.

Download and Install App - MobileIron

Here's how to install the MobileIron app on your Android, iOS or Windows device.

Follow Customer's Cases - MobileIron

Here's how to look up and follow a customer's support cases in MobileIron.

LDAP Return Codes - MobileIron

Here's info on LDAP Return Codes for your MobileIron service.

LDAP Sync History Error - MobileIron

Here's info on how to view the LDAP Sync History Error for your MobileIron service.

Labels and What is a Dynamic (Filter) Label - MobileIron

Here's info on labels and Dynamic (Filter) Labels for MobileIron.

Manage SSL Certificates on MobileIron Core and Sentry - MobileIron

Here's info on how to manage SSL Certificates on MobileIron Core and Sentry.

Manually Quarantine a Device - MobileIron

Here's how to manually quarantine a device via the MobileIron support site.

Renew Apple MDM Certificate for MobileIron Core 9 - MobileIron

Here's how to renew your Apple device's Mobile Device Management certificate in MobileIron.

Set Up App Control - MobileIron

Here's how to set up App Control for MobileIron.

Support Portal User Administration Guide - MobileIron

Here's how to access the Support Portal User Administration Guide for MobileIron.

Top Ten Issues and Resolutions - MobileIron

View this for info on resolutions of common issues regarding MobileIron.

My Verizon app

My Verizon Website - Sign In / Register

Here's how to log in / sign in to or register for your My Verizon account via our website.

My Verizon app - Approve / Reject Account Manager Request

Here's how to approve or reject someone's Account Manager request via the My Verizon app.

My Verizon app - Manage Add-Ons

Here's how to manage add-ons (e.g., Verizon Cloud, Device Protection, etc.) via the My Verizon app.

My Verizon app - View Documents, Receipts and Agreements

Here's how to view past account documents, receipts and agreements via the My Verizon app.

My Verizon app - View Media & App Purchases

Here's how to view your media and app purchases via the My Verizon app.

Siri

Apple iPad - Turn Siri On / Off

Here's how to turn Siri on or off for your iPad.

Apple® iPad® - Manage Siri Settings

Here's how to set up Siri for your iPad and choose when it's available via voice commands.

VZ Navigator

VZ Navigator - Website - Manage Favorites

Here's how to add, edit or delete your favorite locations via the VZ Navigator website.

VZ Navigator - Website - Search Nearby a Location

Here's how to use the VZ Navigator website to search for something (e.g., hotels, clothing, restaurants, etc.) near a location.

Verizon Cloud

Verizon Cloud - Apple iPad - View Storage Meter / Upgrade Memory

Here's how to check your Verizon Cloud storage space on your iPad.

Verizon Cloud - Apple® iPad® - Back Up Contacts

Here's how to back up your Apple iPad contacts using the Verizon Cloud.

Verizon Cloud - Apple® iPad® - Create a Profile

Here's how to create your profile in Verizon Cloud on your iPad.

Verizon Cloud - Apple® iPad® - Delete Shared Media

Here's how to delete shared media on Verizon Cloud with your iPad.

Verizon Cloud - Apple® iPad® - Install and Configure

Here's how to install Verizon Cloud on your iPad.

Verizon Cloud - Apple® iPad® - Manage Documents

Here's how to open, download, delete and restore documents and create favorites in Verizon Cloud on your Apple iPad.

Verizon Cloud - Apple® iPad® - Manage Music

Here's how to manage your music on your iPad via Verizon Cloud.

Verizon Cloud - Apple® iPad® - Manage Photos / Videos

Here's how to manage photos on your iPad with Verizon Cloud.

Verizon Cloud - Apple® iPad® - Manage Settings

Here's how to manage your backup settings on Verizon Cloud with your iPad.

Verizon Cloud - Apple® iPad® - Restore Content

Here's how to restore content using Verizon Cloud on your iPad.

Verizon Cloud - Apple® iPad® - Restore and Download Photos / Videos

Here's how to restore and download photos on your iPad via Verizon Cloud.

Verizon Cloud - Apple® iPad® - Sync Media

Here's how to sync photos and videos with Verizon Cloud from your iPad.

Verizon Cloud - Apple® iPad® - Uninstall Cloud

Here's how to remove the Verizon Cloud app on your iPad.

Verizon Cloud - Website - Delete Files in the Trash Can

Here's how to delete your files from the trash can on Verizon Cloud via the website.

Verizon Cloud - Website - Windows - Download Media

Here's how to upload, download and manage your media and documents via the Verizon Cloud website on your Windows computer.

Verizon Messages (Message+)

Install Verizon Messages - Apple iPad

Here's how to install the Verizon Messages (Message+) app on your iPad.

Verizon Messages (Message+) FAQs - Texting App

Use the Verizon Message+ texting app to sync messages across devices, send picture video messages and make calls on a tablet over Wi-Fi or the Verizon network.

Verizon Messages - Apple iPad - Auto Receive Messages

Here's how to check settings via the Verizon Messages (Message+) app on your iPad if you're not receiving your picture / video messages.

Verizon Messages - Apple iPad - Change Emergency Address for Tablet Calling

Here's how to change the emergency address for Tablet Calling via the Verizon Messages (Message+) app on your iPad.

Verizon Messages - Apple iPad - Create and Send a Text Message

Here's how to create and send a text message via the Verizon Messages (Message+) app on your iPad.

Verizon Messages - Apple iPad - Delete Messages

Here's how to delete messages from your iPad via the Verizon Messages (Message+) app.

Verizon Messages - Apple iPad - Initial Setup

Here's how to complete the initial setup for the Verizon Messages (Message+) app on your iPad.

Verizon Messages - Apple iPad - Manage Auto Reply

Here's how to manage auto-reply via the Verizon Messages (Message+) app on your iPad.

Verizon Messages - Apple iPad - Manage Text Message Notification Settings

Here's how to manage text message notification settings via the Verizon Messages (Message+) app on your iPad.

Verizon Messages - Apple iPad - Manage Text Message Signature Settings

Here's how to enter or edit your Verizon Messages (Message+) signature from your iPad.

Verizon Messages - Apple iPad - Send / Re-send an eGift

Here's how to send or re-send an eGift via the Verizon Messages (Message+) app on your iPad.

Verizon Messages - Apple iPad - View / Delete Call History

Here's how to view or clear the call history from the Verizon Messages (Message+) app on your iPad.

Verizon Messages - Apple iPad - View / Disconnect Paired Devices

Here's how to view or disconnect paired devices from the Verizon Messages (Message+) app on your iPad.

Verizon Messages - Apple iPad - View Text Messages

Here's how to view messages from via the Verizon Messages (Message+) app on your iPad.

iCloud

Apple® iPad® - Add an iCloud® Email Account

Here's how to add an iCloud email account to your iPad.

Apple® iPad® - Delete iCloud® Account

Here's how to remove an iCloud account from your iPad.

Apple® iPad® - Manage iCloud® Backup Options

Here's how to manage backup options for your iCloud account.

Apple® iPad® - Turn iCloud® Backup On / Off

Here's how to turn the iCloud backup feature for your iPad on or off.

Apple® iPad® - Upgrade iCloud® Storage Space

Here's how to change your iCloud storage plan from your iPad.

Apple® iPad® - iCloud® - Add a Family Member

Here's how to add a family member to iCloud via your iPad.

Apple® iPad® - iCloud® - Remove a Family Member

Here's how to remove a family member from iCloud via your iPad.

Apple® iPad® - iCloud® - Set Up Family Sharing

Here's how to set up family sharing in iCloud.

Apple® iPad® - iCloud® Settings

Here's info on iCloud settings for your iPad.

Find My iPhone - Remove Find My iPhone via iCloud

Here's how to remove Find My iPhone from the iCloud website.

iMessage

Apple® iPad® - Turn iMessage® On / Off

Here's how to turn iMessage on or off for your iPad.

iTunes

Apple® Article - Create an Apple ID without a Payment Method

Here's a link on to how to set up or use an Apple ID without an associated payment method.

Apple® Article - iPhone, iPad, or iPod not recognized in iTunes for Windows

If your iOS device won't connect to iTunes on your PC, view this info.

Apple® iPad® - Perform a Device Restore

Here's how to restore your iPad if you're having app / touchscreen problems and / or audio and sync issues.

Apple® iPad® - Wi-Fi Sync with iTunes®

Here's how to use Wi-Fi sync with an iPad and a computer to allow wireless backup and sync to iTunes.

Download and Install iTunes - Windows

Here's how to download and install iTunes using a Windows-based computer.

Sign In/Sign Out - iTunes

Here's how to sign in to or out of iTunes on a Mac or Windows computer.

Syncing with iTunes

Here's how to sync the contacts, calendar, etc. on your iPhone /iPad with iTunes.

Syncing with iTunes - Info (Contacts, Mail Accounts, etc.)

Here's how to sync info (e.g., contacts, mail, etc.) with iTunes.

Syncing with iTunes - Media (Apps, Music, Movies, etc.)

Here's how to sync media (e.g., apps, music, movies, etc.) with iTunes.

Syncing with iTunes - Photos

Here's how to sync photos with iTunes.

Unable to Sync with iTunes - Photos

Here's info to help if you're experiencing issues syncing your photos with iTunes.

iTunes System Requirements

View this info on system requirements for iTunes on a Mac or Windows computer.