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The information you're looking for is no longer available because Verizon no longer supports your device.
Please consider upgrading to a newer device by logging in to My Verizon. You can also visit the Verizon Community where you can post your question to find answers.
These devices are no longer supported:
Verizon continues to offer support for other Palm devices. Search for your device and then begin troubleshooting or read help articles.