Perform a factory data reset only if necessary as it removes your Google™ account and all data including system data, app data and media.
- Music, pictures and videos can be backed up to a computer.
- Personal data (e.g., Wi-Fi passwords, browser bookmarks, etc.) can be backed up to Google's servers.
- From a Home screen, swipe up to access the apps screen.These instructions only apply to the default Home screen layout.An alternate reset method is available if the device is unresponsive or won't power on.
- Navigate:.
- TapFactory data reset.
- Review the info then tapReset.If presented, enter the current PIN, password or pattern.
- TapDelete all.Allow several minutes for the factory data reset and reboot processes to complete.If needed, set up your device. If troubleshooting third-party apps, don't restore app data.