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GizmoPal® 2 by LG - Support Overview

Find device-specific support and online tools for your GizmoPal 2 by LG.
Interactive simulator
The interactive simulator provides step-by-step instructions for how to use your device.

Troubleshoot GizmoPal 2
This online tool will help you identify and resolve problems with your device.

Filter all topics below.


Accessories

Link to Smartphone - GizmoPal® 2 by LG

Here's how to troubleshoot if your GizmoPal 2 is not linking to the caregiver's smartphone.

Activation, Setup & User Guides

Activate / Set Up Device - GizmoPal® 2 by LG

Here's how to set up your child's GizmoPal 2 using the GizmoHub app.

Connect Your Device Directly to the PC

Here's how to connect your device directly to your PC.

GizmoHub App - Apple® iPhone® - Remove Child Profile

Here's how to remove a child profile via the GizmoHub app on your iPhone.

GizmoHub FAQs

Learn how to set up the GizmoHub app on your phone and how to troubleshoot issues. The GizmoHub app lets you call, find and control your Gizmo wearable devices.

GizmoPal / GizmoWatch / GizmoGadget - Short Code Messaging Troubleshooting for Activation

Here's how to handle problems with short code messages when activating your Gizmo wearable.

GizmoPal 2 by LG Quick Reference Guide

Learn the basics about how to set up, activate and charge your device.

GizmoPal 2 by LG User Guide

This User Guide can help you get the most out of your device, like shortcuts, navigation, setup, features and advanced use.

Import Other Dial-up Accounts - VZAccess® Manager

Here's how to import existing Internet Service Provider (ISP) dial-up accounts using VZAccess Manager on your Windows computer.

Set Up Favorites - Mobile Web 2.0

Here's how to add your favorite websites to Mobile Web 2.0.

Basics

How to Clean / Disinfect Your Device

Here's how to properly clean / disinfect / sanitize your smartphone / tablet / basic phone / smartwatch / jetpack.

LG GizmoPal 2 Simulator: Turning On the GizmoPal 2

Learn how to power on and shut down your LG GizmoPal 2.

Power the Device On / Off - GizmoPal® 2 by LG

Here's how to turn your GizmoPal 2 on or off.

Prevent Dust / Water Damage - GizmoPal® 2 by LG

Here's some tips on how to prevent dust / liquid damage to your GizmoPal 2.

Battery & Power

Battery Life - GizmoPal® 2 by LG

Here's how to check the battery life on your GizmoPal 2.

Charge the Device - GizmoPal® 2 by LG

Here's how to charge your GizmoPal 2 and determine its battery status.

LG GizmoPal 2 Simulator: Checking the Battery Level

Discover how to check the battery level on your LG GizmoPal 2.

Restart / Soft Reset - GizmoPal® 2 by LG

Here's how to restart your GizmoPal 2 if it crashes or resets, freezes or runs slow.

Turn Battery Optimization On / Off - Android™ 6.x and higher (LG)

Battery optimization helps conserve battery power on your LG device and is turned on by default.

Calling & Dialing

Call Waiting - Smartphone

Here's how to answer call on your Android / BlackBerry / Windows smartphone while you're on another call.

Call a Number - GizmoPal® 2 by LG

Here's how to place a call from your GizmoPal 2.

LG GizmoPal 2 Simulator: Calling the GizmoPal Band

Learn how to make a call to the LG GizmoPal 2.

Computer/PC Connectivity

Resolve Windows Device Manager Conflicts

Here's how to resolve driver conflicts if your device doesn't properly interface with your computer.

Contacts

LG GizmoPal 2 Simulator: Adding and Changing Approved Contacts

Discover how to add and change approved contacts for your LG GizmoPal 2.

LG GizmoPal 2 Simulator: Locating the GizmoPal Band

Discover how to locat your LG GizmoPal 2.

Device ID & Info

View Device ID (ESN / IMEI / MEID) - GizmoPal® 2 by LG

Here's how to view the device ID (IMEI) for your GizmoPal 2 by LG.

Device Settings

Disable Automatic Configuration and Proxy Server Settings

Here's how to disable automatic configuration and proxy server settings on your device.

Restoring Default Settings - LG

Here's how to reset your phone to factory defaults on your LG 3G basic device.

Home Screen

Customizing favorites on the Home Deck - Mobile Web

Here's how to add a link / folder to mobile web on your desktop or notebook computer.

Operating System & Software

Factory Data Reset (Powered On) - GizmoPal® 2 by LG

If your LG GizmoPal 2 has a blank or frozen screen or calling audio and syncing issues, view this.

LG GizmoPal 2 Software Update

Discover the benefits of the most recent software update and view instructions to see how to download the software to your device.

Reboot the Router

If you can't connect to your Wi-Fi router, rebooting or restarting the may help.

Text & Multimedia Messaging

Cancel Text Messaging Subscriptions

Here's how to cancel text messaging subscriptions from your phone.

Tips, Tricks & Shortcuts

LG GizmoPal 2 Simulator: Adding a Place

Learn how to add a place on your LG GizmoPal 2.

LG GizmoPal 2 Simulator: Adding and Changing Caregivers

Learn how to add and change caregivers for your LG GizmoPal 2.

LG GizmoPal 2 Simulator: Finding More Help

Discover how to find additional help on your LG GizmoPal 2.

LG GizmoPal 2 Simulator: Pairing with your Phone

Learn how to pair your phone to the LG GizmoPal 2.

LG GizmoPal 2 Simulator: Setting Up a Location Check

Discover how to set up a location check on your LG GizmoPal 2.

LG GizmoPal 2 Simulator: Turning On Auto-Answer

Learn how to turn on auto-answer for your LG GizmoPal 2.

Visual & Hearing Accessibility

Accessibility Settings - Android™

Here's how to configure common accessibility settings for your Android smartphone or tablet.

Magnification Gestures / Touch Zoom - Android™

Here's how to configure your magnification gestures on your Android smartphone or tablet.