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GizmoPal® 2 by LG - Support Overview

Find device-specific support and online tools for your GizmoPal 2 by LG.
Interactive simulator

The interactive simulator provides step-by-step instructions for how to use your device.


Troubleshoot GizmoPal 2
This online tool will help you identify and resolve problems with your device.

Filter all topics below.


Accessories

Link to Smartphone - GizmoPal 2 by LG

Here's how to troubleshoot if your GizmoPal 2 is not linking to the caregiver's smartphone.

Using Verizon Wireless or Manufacturer Approved Accessories

Check out this info on using compatible accessories.

Activation, Setup & User Guides

Activate / Set Up Device - GizmoPal 2 by LG

Here's how to set up your child's GizmoPal 2 using the GizmoHub app.

GizmoHub App - Apple® iPhone® - Remove Child Profile

Here's how to remove a child profile via the GizmoHub app on your iPhone.

GizmoHub FAQs

Learn how to set up the GizmoHub app on your phone and how to troubleshoot issues. The GizmoHub app lets you call, find and control your Gizmo wearable devices.

GizmoPal / GizmoWatch / GizmoGadget - Short Code Messaging Troubleshooting for Activation

Here's how to handle problems with short code messages when activating your Gizmo wearable.

GizmoPal 2 by LG Quick Reference Guide

Learn the basics about how to set up, activate and charge your device.

GizmoPal 2 by LG User Guide

This User Guide can help you get the most out of your device, like shortcuts, navigation, setup, features and advanced use.

Basics

Power the Device On / Off - GizmoPal 2 by LG

Here's how to turn your GizmoPal 2 on or off.

Prevent Dust / Water Damage - GizmoPal 2 by LG

Here's some tips on how to prevent dust / liquid damage to your GizmoPal 2.

Battery & Power

Restart / Soft Reset - GizmoPal 2 by LG

Here's how to restart your GizmoPal 2 if it crashes or resets, freezes or runs slow.

Battery Life - GizmoPal 2 by LG

Here's how to check the battery life on your GizmoPal 2.

Charge the Device - GizmoPal 2 by LG

Here's how to charge your GizmoPal 2 and determine its battery status.

Turn Battery Optimization On / Off - Android 6.x and higher (LG)

Battery optimization helps conserve battery power on your LG device and is turned on by default.

Calling & Dialing

Call a Number - GizmoPal 2 by LG

Here's how to place a call from your GizmoPal 2.

Device ID & Info

View Device ID (ESN / IMEI / MEID) - GizmoPal 2 by LG

Here's how to view the device ID (IMEI) for your GizmoPal 2 by LG.

My Verizon Website - View Device Info

Here's how to view info (e.g., model, SIM number, trade-in value, etc.) for a device on your account via the My Verizon website.

Device Settings

Restoring Default Settings - LG

Here's how to reset your phone to factory defaults on your LG 3G basic device.

Operating System & Software

Factory Data Reset (Powered On) - GizmoPal 2 by LG

If your LG GizmoPal 2 has a blank or frozen screen or calling audio and syncing issues, view this.

LG GizmoPal 2 Software Update

Discover the benefits of the most recent software update and view instructions to see how to download the software to your device.