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LG Stylo™ 2 V Support

Find device-specific support and online tools for your LG Stylo 2 V.
Troubleshoot Stylo 2 V
This online tool will help you identify and resolve problems with your device. 

Filter all topics below.


Activation, Setup & User Guides

Activate New Device - Existing Verizon Customer

Here's how to activate your new iPhone or Android smartphone. You can also learn how to turn off iMessage, transfer content and more.

Activate Your Device FAQs

Find answers to questions about activating a mobile phone with Verizon.

Activate Your New or Certified Pre-owned Smartphone

Get instructions on how to set up & activate a new or pre-owned smartphone with Verizon. Find out how to switch SIM cards & transfer content to your new device.

Connect Your Device Directly to the PC

Here's how to connect your device directly to your PC.

Getting to Know Your LG Stylo 2 V

Get to know your new LG Stylo 2 V with this quick reference guide.

How to use Verizon Cloud

Get step-by-step instructions for how to sign up for and use Verizon Cloud online. Upload and back up your contacts, pictures, videos, music, documents and more.

LG Stylo™ 2 V - Activate / Set Up Device

Here's how to complete a quick setup for your Stylo 2V.

LG Stylo™ 2 V - Turn Android™ Device Protection On / Off

Here's how to turn Android Device Protection for your LG Stylo 2 V on or off.

Obtaining USB Drivers for your Wireless Device

Here's some info to help you obtain USB drivers for your mobile device.

Perform Over-The-Air Activation (OTA)

Here's how to perform initial activation/setup on your 3G or 4G smartphone or basic phone.

Prepare for an International Trip

Here's how to check for service availability around the world and find the best plan for your trip abroad.

Set up Verizon Prepaid Service - Android™

Here's how to activate prepaid service on an Android device.

Top 10 Things to Do with Your New Smartphone

Learn how to set up your new smartphone with important features and functions. Get the most out of your new phone with this list of practical tips.

Validate Emergency Address (E911)

Here's info on validating your Emergency Address (E911).

Video: How to Activate Your Device
(length: 3:07)
Watch this video to learn how to activate a new device, or switch between devices, on your existing My Verizon account.
Length: 3:07

Video: How to Swap Phones on Your Account
(length: 1:54)
Watch this video to learn how to switch your device with another person on your account.
Length: 1:54

Video: What is Verizon Cloud?
(length: 1:20)
Watch this video to learn about the features of Verizon Cloud - like content transfer, media storage, photo printing and more.
Length: 1:20

Back Up & Transfer Content

Content Transfer Center

Find the best way to transfer your pictures, videos, contacts and other content from one device to another. See step-by-step instructions for devices by operating system.

LG Stylo™ 2 V - Move Files from Internal Storage to SD / Memory Card

Here's how to move files from internal storage on your LG Stylo 2 V to an SD / memory card.

LG Stylo™ 2 V - Move Media Files to / from Computer

Here's how to transfer picture, video or music files between your Stylo 2 V and a computer.

Transfer Content - Apple® iPhone® to Android™

Here's how to transfer content (e.g., contacts, photos, videos,etc.) from your iPhone to a new device.

Transfer Content with Samsung Smart Switch™ Mobile App (USB Cable Transfer)

Here's how to transfer content from your old device to your current Samsung phone.

Verizon Cloud - Transfer Content - Android Smartphone

Here's how to use the Verizon Cloud app on your Android smartphone to transfer content between devices.

Video: Use the Content Transfer App to Move Content Between Devices
(length: 2:58)
With the Content Transfer app, it's easy to transfer your contacts and other content from your old phone to your new phone. Find out how.
Length: 2:58

Basics

Certified Like-New Replacement

Information regarding Verizon Wireless' Certified Like-New Replacement program.

How to Clean / Disinfect Your Device

Here's how to properly clean / disinfect / sanitize your smartphone / tablet / basic phone / smartwatch / jetpack.

LG Stylo™ 2 V - View Signal Strength

Here's how to view signal strength on the Stylo 2 V.

LG Stylo™ 2 V Simulator: Charging Your Phone

Learn how to charge your LG Stylo 2 V.

LG Stylo™ 2 V Simulator: Getting to Know Your Phone

An interactive map of the Home screen and buttons on your LG Stylo 2 V.

LG Stylo™ 2 V Simulator: Getting to Know the Back of Your Phone

Discover more about the back of your LG Stylo 2 V.

LG Stylo™ 2 V Simulator: Turning Your Phone On and Off

Learn how to power on and shut down your LG Stylo 2 V.

Battery & Power

Battery Issues - Battery Usage

This outlines potential causes of battery issues (device not charging/holding a charge, short battery life).

LG Stylo 2 V - Insert / Remove Battery

Here's how to insert / remove the battery for your Stylo 2 V.

LG Stylo™ 2 V - Turn Power Saver On / Off

Here's how to turn 'Battery saver' on or off to help manage battery performance for your LG Stylo 2 V.

LG Stylo™ 2 V - View / Extend Battery Life

Here's how to extend battery life, view charging status / remaining battery and determine what uses the most power on your Stylo 2 V.

LG Stylo™ 2 V - View Battery Info

Here's info on the battery specs (e.g., Usage Time, Standby Time, etc.) for your Stylo 2 V.

Power & Charging Issues - Non-Removable Battery Devices

If you're having issues with your non-removable battery charging or not holding a charge, view this info.

Power & Charging Issues - Removable Battery Devices

If you're having issues with your removable battery charging or not holding a charge, here are some helpful tips.

Power Cycle the Wireless Device

Here's how to power your device off then back on.

Bluetooth

Connect your Vehicle to Bluetooth®

To connect your vehicle to a Bluetooth-enabled device, here's a list of auto manufacturers' URLs for more help.

Create a Paired Connection - Windows

Here's how to create a paired Bluetooth connection with a Windows computer.

LG Stylo 2 V - Turn Bluetooth On / Off

Here's how to turn Bluetooth for your Stylo 2 V on or off and make it visible to other devices for pairing.

LG Stylo™ 2 V - Send Contact via Bluetooth®

Here's how to send a contact on your LG Stylo 2 V via Bluetooth.

LG Stylo™ 2 V Simulator: Pairing with a Bluetooth® Device

See how to pair your LG Stylo 2 V with your Bluetooth device.

Resolving Car Kit mode

Here's what to do if your device is stuck in Car Kit mode.

Calling & Dialing

LG Stylo 2 V - Add / Remove Speed Dial Number

Here's how to add or remove a speed dial number on your Stylo 2 V.

LG Stylo™ 2 V - Block / Unblock Numbers

Here's how to send unwanted calls directly to voicemail for your LG Stylo 2.

LG Stylo™ 2 V - Call a Number

Here's how to place a call from your Stylo 2 V.

LG Stylo™ 2 V - Manage DTMF Tones

If you're calling into an automated system (e.g., Voicemail) from your Stylo 2 V and your dialpad entries aren't recognized, view this info.

LG Stylo™ 2 V - Place a Conference Call

Here's how to place a conference call from your LG Stylo 2 V.

LG Stylo™ 2 V - Redial

Here's how to manually redial a number called from your LG Stylo 2 V.

LG Stylo™ 2 V - View / Delete Call History

To view or clear the call history on your LG Stylo 2 V, check out this info.

LG Stylo™ 2 V Simulator: Calling a Contact

An interactive guide on how to call a contact using your LG Stylo 2 V.

LG Stylo™ 2 V Simulator: Calling a New Number

Discover how to use your LG Stylo 2 V to call a new number.

LG Stylo™ 2 V Simulator: Calling with HD Voice

Discover how to make a call in HD Voice on your LG Stylo 2 V.

LG Stylo™ 2 V Simulator: Calling with Video

Learn how to make a call with video in HD Voice on your LG Stylo 2 V.

LG Stylo™ 2 V Simulator: Ignoring a Call and Replying with a Text

A visual guide for ignoring a call and sending a text message to the caller with your LG Stylo 2 V.

LG Stylo™ 2 V Simulator: Returning to a Call

A visual guide on how to return to a call after multitasking, like browsing the internet, on your LG Stylo 2 V.

LG Stylo™ 2 V Simulator: Switching Between Calls

Learn how to switch between two phone calls on your LG Stylo 2 V.

LG Stylo™ 2 V Simulator: Teaching Kids How to Call 911

Learn how to teach kids to call 911 on your LG Stylo 2 V.

LG Stylo™ 2 V Simulator: Turning HD Voice On and Off

See how to turn on HD Voice on your LG Stylo 2 V.

LG Stylo™ 2 V Simulator: Using Handsfree Calling

Discover how to use your voice to place a call with your LG Stylo 2 V.

LG Stylo™ 2 V Simulator: Viewing a Missed Call and Adding It as a Contact

Discover how to view a missed call and add it as a new contact on your LG Stylo 2 V.

Move Pictures / Videos to Device - Android™ Smartphone

To transfer pictures and videos between from a computer / PC to an Android smartphone.

Verizon Wi-Fi Calling FAQs

Learn how to make and receive calls over a Wi-Fi network if cellular service isn't available.

Wi-Fi Calling - Android™ - Determine Wi-Fi Call

Here's how to determine if your Android smartphone is connected to a Wi-Fi call.

Camera, Photos & Videos

Ensure Picture / Video Message does not Exceed File Size Limit

If you're having issues sending/receiving pictures and videos, here's some info regarding size limits.

LG Stylo™ 2 V - Common Camera Settings

Here's info on common camera settings (e.g., flash, timer, front / rear camera, etc.) for your Stylo 2 V.

LG Stylo™ 2 V - Move Media Files to / from Computer

Here's how to transfer picture, video or music files between your Stylo 2 V and a computer.

LG Stylo™ 2 V - Record and Share a Video

Here's how to record and send a video using your Stylo 2 V.

LG Stylo™ 2 V - Share Video from Gallery

Here's how to send a saved video on your LG Stylo 2 V to a messaging recipient.

LG Stylo™ 2 V - Take and Share a Picture

Here's how to take and share a picture from your LG Stylo 2 V.

LG Stylo™ 2 V - View Pictures / Videos

Here's how to view pictures and/or videos on your LG Stylo 2 V.

LG Stylo™ 2 V Simulator: Accessing the Camera from the Lock Screen

See how to quickly access the Camera app on your LG Stylo 2 V.

LG Stylo™ 2 V Simulator: Capturing and Viewing Screenshots

Learn how to take a picture of the screen and view it on your LG Stylo 2 V.

LG Stylo™ 2 V Simulator: Changing the File Size of Pictures and Videos

Find out how to change the picture or video file size on your LG Stylo 2 V.

LG Stylo™ 2 V Simulator: Recording a Video

Learn how to record a video using your LG Stylo 2 V.

LG Stylo™ 2 V Simulator: Sharing Photos

A visual guide for sharing photos by email, social networks and more using your LG Stylo 2 V.

LG Stylo™ 2 V Simulator: Taking a Picture

Discover how to take a photo using your LG Stylo 2 V.

LG Stylo™ 2 V Simulator: Taking a Picture While Recording a Video

Discover how to take a picture while recording a video on your LG Stylo 2 V.

LG Stylo™ 2 V Simulator: Taking a Selfie

An interactive guide on how to take a selfie with your LG Stylo 2 V.

LG Stylo™ 2 V Simulator: Turning the Flash On and Off

A visual guide for how to take a picture with the flash on using your LG Stylo 2 V.

LG Stylo™ 2 V Simulator: Zooming In and Out

Learn how to zoom in and out when taking photos on your LG Stylo 2 V.

Supported file types for Picture / Video Messaging

Here's some info on supported file types for picture / video messages.

Computer/PC Connectivity

LG Stylo™ 2 V - USB Debugging Mode

Here's how to facilitate a connection between your Stylo 2 V and a computer with the Android SDK.

Resolve Windows Device Manager Conflicts

Here's how to resolve driver conflicts if your device doesn't properly interface with your computer.

Contacts

Check for Duplicate Contacts Stored in Multiple Accounts - Android™ Smartphone

Here's how to resolve duplicate contacts if you are using multiple backup options on your device.

Choose Contacts to Display on Device

Here's how to see where your contacts are displayed or if your phone is displaying duplicate contacts.

Export Contact / Address Book Info to .CSV Files - Microsoft® Windows Mail / Microsoft Outlook

Here's how export contacts from your device to comma-separated value (.csv) files via Microsoft Windows Mail / Microsoft Outlook.

LG Stylo™ 2 V - Add a Contact

Here's how to add a contact to your Stylo 2 V.

LG Stylo™ 2 V - Contact Display Options

Here's how to configure how your contacts display on your Stylo 2 V.

LG Stylo™ 2 V - Delete a Contact

Here's how to remove a contact from your LG Stylo 2 V.

LG Stylo™ 2 V - Edit a Contact

Here's how to edit a contact on your Stylo 2 V.

LG Stylo™ 2 V - Export Contacts to SD / Memory Card

Here's how to export contacts to an SD / memory card in your Stylo 2 V.

LG Stylo™ 2 V - Import Contacts from SD / Memory Card

Here's how to import contacts from an SD / memory card to your LG Stylo 2 V.

LG Stylo™ 2 V - Link / Unlink Contacts

Here's how to link or unlink duplicate contacts in your Stylo 2 V.

LG Stylo™ 2 V - Send Contact via Bluetooth®

Here's how to send a contact on your LG Stylo 2 V via Bluetooth.

LG Stylo™ 2 V - View Contact Sync Source

Here's how to view where a phonebook contact on your Stylo 2 V was imported from.

LG Stylo™ 2 V Simulator: Adding a Contact

Learn how to add a new contact to your LG Stylo 2 V.

LG Stylo™ 2 V Simulator: Adding and Removing Contacts from Favorites

Discover how to add or delete contacts from your Favorites list on your LG Stylo 2 V.

LG Stylo™ 2 V Simulator: Assigning a Picture to a Contact

Find out how to add a picture to a contact on your LG Stylo 2 V.

LG Stylo™ 2 V Simulator: Assigning a Ringtone to a Contact

Learn how to assign a ringtone to a contact, so you know who's messaging your LG Stylo 2 V without looking at it.

LG Stylo™ 2 V Simulator: Creating a Group and Adding Contacts to It

A visual guide for how to create a group of contacts on your LG Stylo 2 V.

LG Stylo™ 2 V Simulator: Sharing a Contact's Information

Learn how to share the information for one of your contacts with someone else using your LG Stylo 2 V.

Video: Managing Contacts Using My Verizon
(length: 2:21)
Watch this video to learn how to manage your contacts using My Cloud Media & Contacts in your My Verizon account. See how to remove, restore and sync your contacts.
Length: 2:21

Video: Managing Duplicate Contacts Using Google
(length: 2:45)
Want to clean up space on your phone? Watch this video to learn how to merge duplicate contacts by using your Google account.
Length: 2:45

Video: Managing Duplicate Contacts Using Your Android Device
(length: 3:21)
Want to clean up space on your phone? Watch this video to learn how to merge duplicate contacts on your Android device.
Length: 3:21

Data

Bonus Data FAQs

Learn about the options to add bonus data to your devices on the new Verizon Plan.

Data Gifting FAQs

Learn about the data gifting program where you can give extra data to others as a gift, and receive it too.

Data Utilization FAQs

Learn about a free online tool that helps you understand how the devices on your account are using data. Access it through My Verizon and My Verizon Mobile.

LG Stylo™ 2 V - Allow / Deny Data Roaming

Here's how to turn data roaming for your Stylo 2 V on or off.

LG Stylo™ 2 V - Manage Data Usage

Here's how to change the data usage cycle and set data warnings and / or limits on your Stylo 2 V.

LG Stylo™ 2 V - Turn Data On / Off

Here's how to turn mobile data for your LG Stylo 2 V on or off.

LG Stylo™ 2 V - View / Restrict Data Usage by App

Here's how to view / restrict the amount of data an app on your Stylo 2 V uses.

PopData FAQs - Purchase 30- or 60-minute 4G LTE Data Sessions

PopData is an all-you-can-stream data connection that's faster and more secure than most public Wi-Fi hotspots. Available in 30 and 60-minute sessions.

Date & Time

Auto Date and Time - Android™

If you want your smartphone to automatically populate the date and time based on your location, view this info.

LG Stylo™ 2 V - Set Date and Time

If your LG Stylo 2 V shows the incorrect date and/or time, view this info to correct it.

Device ID & Info

Check for Physical Damage

Here's how to help determine if your device has damage.

Damaged Device Fee FAQs

Learn about the Damaged Device Fee that's charged if you turn in your device for a Certified Like-New Replacement and your returned device has been misused.

How to Locate ESN or MEID Serial Numbers on Phones

Learn how to find your phone's ESN (Electronic Serial Number) or the MEID (Mobile Equipment Identifier) number.

LG Stylo™ 2 V - View Device ID (ESN / IMEI / MEID)

Here's how to view the device ID (IMEI) for your Stylo 2 V.

LG Stylo™ 2 V - View MAC Address

Here's how to view the Wi-Fi MAC address for your LG Stylo 2 V.

LG Stylo™ 2 V - View Phone Number

Here's how to view the phone number for your Stylo 2 V.

My Verizon Website - View Device Info

Here's how to view info (e.g., model, SIM number, trade-in value, etc.) for a device on your account via the My Verizon website.

Understanding ESN and MEID Numbers

Understand what an ESN and MEID is and how to find it on your phone.

Device Settings

Configure Company Name ID

Here's how to configure settings for Company Name ID.

LG Stylo 2 V - Adjust Brightness / Display Settings

Here's how to adjust screen brightness and other display settings (e.g., Screen timeout, Font size, Bold text, etc.) for your Stylo 2 V.

LG Stylo™ 2 V - Configure Pen Settings

Here's how to configure settings for the stylus pen for your LG Stylo 2 V.

LG Stylo™ 2 V - Manage Do Not Disturb Settings

If your Stylo 2 V isn't receiving calls or alerts for texts and email, here's how to check 'Do not disturb' settings.

LG Stylo™ 2 V - Reset All Settings

If your LG Stylo 2 V crashes, resets or runs slow, or apps freeze or reset the device, view this.

LG Stylo™ 2 V - Turn Airplane Mode On / Off

To turn Verizon network services on/off or if they aren't functioning on your Stylo 2 V, view this info.

LG Stylo™ 2 V - Turn One-Handed Operations On / Off

Here's how to turn one-handed operations for your LG Stylo 2 V on or off.

LG Stylo™ 2 V - Turn Screen Inversion On / Off

If the color scheme on your LG Stylo 2 is reversed, view this.

LG Stylo™ 2 V - Turn Screen Rotation On / Off

If the display on your LG Stylo 2 V doesn't rotate, this shows how to fix it.

LG Stylo™ 2 V - View Device Screen on TV

Here's how to share media files with another screen (TV, game console, etc.) using your Stylo 2.

LG Stylo™ 2 V Simulator: Accessing Settings

Explore how to access settings on your LG Stylo 2 V to change alert sounds, turn off GPS and more.

LG Stylo™ 2 V Simulator: Adjusting the Screen Timeout and Brightness

A visual guide for saving battery life on your LG Stylo 2 V by adjusting the screen timeout.

LG Stylo™ 2 V Simulator: Changing Roaming Settings for a Trip

Find out how to change roaming settings on your LG Stylo 2 V.

LG Stylo™ 2 V Simulator: Changing the Ringtone

Learn how to change the ringtone on your LG Stylo 2 V.

LG Stylo™ 2 V Simulator: Configuring Location Settings

Learn how to manage location settings on your LG Stylo 2 V.

LG Stylo™ 2 V Simulator: Managing Data Usage

Discover how to manage data usage on your LG Stylo 2 V.

LG Stylo™ 2 V Simulator: Turning Airplane Mode On and Off

An interactive guide for setting your LG Stylo 2 V to Airplane mode.

LG Stylo™ 2 V Simulator: Using Battery Saver Mode

Learn how to switch to Battery Saver mode to save your LG Stylo 2 V's battery life for the most important functions.

Restoring Default Settings - LG

Here's how to reset your phone to factory defaults on your LG 3G basic device.

Turn TalkBack / Screen Reader On or Off - Android

Here's how to turn TalkBack / Screen reader for your Android device on or off.

Email/Gmail

Gmail for Android - View Account Address / Username

Here's how to view your Gmail email address and username from your Android smartphone / tablet.

Gmail for Android - View Messages

Here's how to view a Gmail message on your Android smartphone / tablet.

LG Stylo 2 V - View and Reply to an Email Message

Here's how to view and reply to an email message from your Stylo 2 V.

LG Stylo™ 2 V - Add a Personal / Corporate Email Account

Here's how to set up a personal / corporate email account on your Stylo 2 V.

LG Stylo™ 2 V - Add an Existing Google™ Account

Here's how to add an existing Google (Gmail) account to your Stylo 2 V.

LG Stylo™ 2 V - Adjust Account Sync Settings

Here's how to view and adjust sync settings on your Stylo 2 V if you're not receiving email and app notifications.

LG Stylo™ 2 V - Compose and Send Email Message

Here's how to create and send an email message from your Stylo 2 V.

LG Stylo™ 2 V - Create a New Google™ Account

Here's how to create a new Google (Gmail) account for your LG Stylo 2 V.

LG Stylo™ 2 V - Delete Email Messages

Here's how to delete email messages from your LG Stylo 2 V.

LG Stylo™ 2 V - Email Account Common Settings

Here's info on common personal email settings (e.g., account name, etc.) for your LG Stylo 2 V.

LG Stylo™ 2 V - Email Account Data Usage Settings

To modify data usage options for the personal email account on your LG Stylo 2 V, view this info.

LG Stylo™ 2 V - Email Account Notification Settings

If you're not getting notifications for the personal email on your LG Stylo 2 V, view this info.

LG Stylo™ 2 V - Email Account Password and Server Settings

To update the personal email password/server settings for your LG Stylo 2 V, view this info.

LG Stylo™ 2 V - Email Account Signature Settings

To enter or edit the personal email signature on your LG Stylo 2 V, view this info.

LG Stylo™ 2 V - Email Account Sync Frequency Settings

To adjust the personal email sync frequency settings on your Stylo 2 V, view this info.

LG Stylo™ 2 V - Manage Corporate Email Settings

Here's info on updating work email settings for your LG Stylo 2 V.

LG Stylo™ 2 V - Perform a Gmail™ Sync

Here's how to sync Google email, contacts, calendar, etc. on your Stylo 2 V.

LG Stylo™ 2 V - Remove Gmail™ Account

Removing then re-adding a Gmail account on your Stylo 2 V often fixes email issues.

LG Stylo™ 2 V - Remove a Personal / Corporate Email Account

Here's how to delete a personal / corporate email account from your Stylo 2 V.

LG Stylo™ 2 V Simulator: Forwarding an Email

Learn how to forward an email on your LG Stylo 2 V.

LG Stylo™ 2 V Simulator: Including an Email Attachment

Learn how to attach a file, like a document or photo, to an email with your LG Stylo 2 V.

LG Stylo™ 2 V Simulator: Replying to an Email

Discover how to reply to an email on your LG Stylo 2 V.

LG Stylo™ 2 V Simulator: Sending an Email

A step-by-step visual guide for sending an email from your LG Stylo 2 V.

LG Stylo™ 2 V Simulator: Sending an Email to a Group

Find out how to send an email to a group on your LG Stylo 2 V.

LG Stylo™ 2 V Simulator: Setting Up Corporate Email

Learn how to access your work email on your LG Stylo 2 V.

LG Stylo™ 2 V Simulator: Setting Up Personal Email

See how to access your existing email account on your LG Stylo 2 V.

LG Stylo™ 2 V Simulator: Switching Between Email Accounts

See how to access different email accounts on your LG Stylo 2 V.

Leave or Remove Copies of Email Messages on the Messaging Server

Here's info on how to leave or remove copies of emails on the server.

Standard Email Messaging Ports

Here's info on standard email messaging ports, which can help with configuration of advanced email settings.

Video: Troubleshooting Personal and Corporate Email
(length: 3:21)
Learn to fix your personal and corporate email with just a few simple steps.
Length: 3:21

Find My Phone

Find My Device - Android™ - Remotely Locate Device

Here's how to use Find My Device to remotely locate your Android device.

GPS & Location Based Services

E911 Compliance FAQs

Review information about calling 911 from your mobile phone.

LG Stylo™ 2 V - Turn GPS Location On / Off

Here's how to turn GPS location for your Stylo 2 V on or off.

Google Backup & restore

LG Stylo™ 2 V - Google™ Backup and Restore

Here's how to ensure your Gmail, contacts, apps, etc. are backed up on your Stylo 2 V.

Home Screen

LG Stylo™ 2 V - Customize Your Home Screen

Here's how to add / remove Home screen items (widgets, apps or folders) and set the wallpaper on your Stylo 2 V.

LG Stylo™ 2 V - Mode Change

Here's how to change the Home screen layout on your Stylo 2 V if it looks different.

LG Stylo™ 2 V - View / Manage Home Screen Panels

Here's how to view / add / remove panels and set a default Home screen panel for your Stylo 2 V.

LG Stylo™ 2 V Simulator: Adding Apps and Widgets to the Home Screen

An interactive guide on how to place apps and widgets on the Home screen of your LG Stylo 2 V for quick access to them.

LG Stylo™ 2 V Simulator: Adding Folders to the Home Screen

Find out how to add folders to the Home screen on your LG Stylo 2 V to help organize your apps.

LG Stylo™ 2 V Simulator: Adding and Changing a Lock Screen Shortcut

Find out how to add shortcuts to the lock screen on your LG Stylo 2 V.

LG Stylo™ 2 V Simulator: Adding and Deleting Home Screens

See how to add and delete Home screens on your LG Stylo 2 V.

LG Stylo™ 2 V Simulator: Adjusting Apps and Widgets on the Home Screen

Learn how to rearrange and resize apps and widgets on the Home screen of your LG Stylo 2 V.

LG Stylo™ 2 V Simulator: Changing the Default Home Screen

A visual guide for changing the default Home screen on your LG Stylo 2 V.

LG Stylo™ 2 V Simulator: Enabling the Apps Drawer

Find out how to enable the apps drawer on your LG Stylo 2 V.

LG Stylo™ 2 V Simulator: Removing Apps and Widgets from the Home Screen

See how to remove apps and widgets from the Home screen of your LG Stylo 2 V.

LG Stylo™ 2 V Simulator: Use Shortcuts to Unlock the Screen

Learn to use shortcuts to unlock the screen on your LG Stylo 2 V.

Hotspot

LG Stylo™ 2 V - Change Mobile / Wi-Fi Hotspot Password

Here's how to change the Mobile Hotspot password on your LG Stylo 2 V.

LG Stylo™ 2 V - Configure Broadcast Settings - Mobile / Wi-Fi Hotspot

Here's how to check settings if you're having issues connecting to the Mobile Hotspot on your LG Stylo 2 V.

LG Stylo™ 2 V - Manage Mobile / Wi-Fi Hotspot Settings

Here's how to configure Mobile Hotspot settings (e.g., password, timeout settings, allowed devices, etc.) for your Stylo 2 V.

LG Stylo™ 2 V - Turn Mobile / Wi-Fi Hotspot On / Off

Here's how to turn the Mobile Hotspot for your LG Stylo 2 V on or off.

Verizon Mobile Hotspot FAQs – Get sharable Wi-Fi internet

Learn to use Mobile Hotspot on your phone or tablet to connect devices to the internet, using your current data plan. Find Unlimited & prepaid plans with Mobile Hotspot.

Internet & Web Browser

Access Websites - Mobile Web

Here's how to access websites via the Mobile Web on your device.

Disable Work Offline - Internet Browser

Here's how to check if you're offline if you can't connect to the internet via computer with Internet Explorer, Chrome or Firefox.

How to Check Your Internet Connection Speed

Here's how to test your connection speeds for your smartphone / tablet / jetpack / router / laptop etc. if it's slower than expected.

LG Stylo™ 2 V - Add a Virtual Private Network

Here's how to add a virtual private network (VPN) to your LG Stylo 2 V.

LG Stylo™ 2 V - Change the Browser Start / Home Page

Here's how to change the Home page in Chrome on your LG Stylo 2 V.

LG Stylo™ 2 V Simulator: Bookmarking a Website

Learn how to bookmark a website on your LG Stylo 2 V, so it's easy to find later.

LG Stylo™ 2 V Simulator: Navigating to a Website

Discover how to find a website using your LG Stylo 2 V.

LG Stylo™ 2 V Simulator: Searching the Web Using Your Voice

Explore how to search the web using your voice with your LG Stylo 2 V.

LG Stylo™ 2 V Simulator: Using Web Browser Windows

A visual walkthrough of opening, closing and switching between windows or tabs in the web browser of your LG Stylo 2 V.

Power Cycling and Launching Mobile Web Browser

Here's how to power cycle your device and access the Mobile Web 2.0 browser on your device.

Language

LG Stylo™ 2 V - Language Selection

Here's how to change the language used on your LG Stylo 2 V.

LG Stylo™ 2 V Simulator: Changing the Language

Discover how to change the language settings on your LG Stylo 2 V.

Lock, Unlock, Password & Security

Device Locking FAQs

To prevent identity theft and fraud, devices bought from Verizon are locked and cannot be used on another carrier's network for the first 60 days after purchase.

LG Stylo™ 2 V - Add Additional Fingerprints

Here's how to add additional fingerprints for security to your LG Stylo 2 V.

LG Stylo™ 2 V - Enable / Disable / Modify Screen Lock

Here's how to set up, change or disable the screen lock option (e.g., password, pattern, etc.) for your Stylo 2 V.

LG Stylo™ 2 V - Manage Screen Lock Settings

Here's how to configure the screen lock settings for your Stylo 2 V.

LG Stylo™ 2 V - Remove Saved Fingerprints

Here's how to delete a saved fingerprint from your LG Stylo 2 V.

LG Stylo™ 2 V - Set Lock Screen Notifications

Here's how to manage how notifications appear on your Stylo 2 V when the screen is locked.

LG Stylo™ 2 V - Set Up Face Recognition

Here's how to set up your facial recognition to unlock the screen on your LG Stylo 2 V.

LG Stylo™ 2 V - Set Up Fingerprint Recognition

Here's how to set up fingerprint recognition on your LG Stylo 2 V.

LG Stylo™ 2 V - Smart Lock

Here's how to turn on and customize the Smart Lock setting on your Stylo 2 V.

LG Stylo™ 2 V - Unlock Screen

To unlock the screen on your LG Stylo 2 V, check out this info.

LG Stylo™ 2 V Simulator: Setting Screen Security

A visual guide for setting screen security on your LG Stylo 2 V to help protect your private information.

LG Stylo™ 2 V Simulator: Unlocking the Screen

See how to unlock the screen on your LG Stylo 2 V.

Memory/Storage

Format SD / Memory Card via PC

Here's how to format or erase your SD / memory card using a computer.

Insert the memory card that contained the songs from the play list

Here's what check if songs stored on your SD / memory card are missing from the playlist of your 3G Basic phone.

LG Stylo 2 V - Insert or Remove SD / Memory Card

Here's how to insert or remove an SD / memory card for your LG Stylo 2 V.

LG Stylo™ 2 V - Check Device Storage

Here's how to check available space if your Stylo 2 V runs slow / crashes, apps freeze or you can't save media.

LG Stylo™ 2 V - Export Contacts to SD / Memory Card

Here's how to export contacts to an SD / memory card in your Stylo 2 V.

LG Stylo™ 2 V - Format SD / Memory Card

Here's how to erase all data on the SD / memory card of your Stylo 2 V.

LG Stylo™ 2 V - Import Contacts from SD / Memory Card

Here's how to import contacts from an SD / memory card to your LG Stylo 2 V.

LG Stylo™ 2 V - Move Files from Internal Storage to SD / Memory Card

Here's how to move files from internal storage on your LG Stylo 2 V to an SD / memory card.

LG Stylo™ 2 V - Turn Phone Storage Encryption On / Off

Here's how to turn phone storage encryption on or off for your Stylo 2 V.

Mobile Hotspot

LG Stylo™ 2 V Simulator: Setting Up Mobile Hotspot

An interactive guide for setting up your LG Stylo 2 V as a Mobile Hotspot, so you can share your data connection with other devices.

Music

Apple Music - My Verizon app - Opt In

Here's how to add Apple Music from your My Verizon app.

How to Use Apple Music FAQs

Learn how to get Apple Music with select Verizon Plans, FAQs including who's eligible, how to sign up, how to use the Apple Music app and promotions.

Move Music to Device - Android™ Smartphone

To transfer music files from a computer to an Android smartphone.

Subscribe to Apple Music - My Verizon Website

Here's how to add Apple Music from the My Verizon website.

Navigating & Multitasking

LG Stylo™ 2 V Simulator: Multitasking Between Apps

See how to easily switch between and close apps that are running on your LG Stylo 2 V.

LG Stylo™ 2 V Simulator: Navigating Multiple Home Screens

A visual guide for swiping between multiple Home screens on your LG Stylo 2 V.

LG Stylo™ 2 V Simulator: Using Multi Window™

Discover how to use multi window on your LG Stylo 2 V.

LG Stylo™ 2 V Simulator: Using the Notification Panel

Find out how to access and clear the Notification Panel on your LG Stylo 2 V.

Operating System & Software

LG Stylo 2 V Software Update

Get instructions on downloading the latest software update for performance improvements to your LG Stylo 2 V, including current Android security patches.

LG Stylo™ 2 V - Factory Data Reset (Powered Off)

Here's how to factory / hard reset your Stylo 2 V if the screen freezes or call, app, audio or sync issues occur and the device won't start up.

LG Stylo™ 2 V - Factory Data Reset (Powered On)

If your LG Stylo 2 V has a blank or frozen screen or calling, app, audio and syncing issues, view this.

LG Stylo™ 2 V - Install Device Software Update

To check for or to install software updates on your LG Stylo 2 V, view this info.

LG Stylo™ 2 V - View Software Version

Here's how to view the software version your LG Stylo 2 V is running.

Software Upgrade Assistant (LG) - Initial Setup

Here's how to install the LG Software Upgrade Assistant on your PC or Mac.

SIM Card

LG Stylo™ 2 V - Enable / Disable / Modify SIM PIN

Here's how to change the SIM PIN for your LG Stylo 2 V or turn it on or off.

LG Stylo™ 2 V - Insert SIM Card

Here's how to properly insert a SIM card into your Stylo 2 V to avoid potential service issues.

LG Stylo™ 2 V - View SIM Card Number

Here's how to view the SIM card number associated with your Stylo 2 V.

LG Stylo™ 2 V Simulator: Inserting and Removing a microSD Card

Discover how to put and remove a microSD card into your LG Stylo 2 V to add memory for photos, videos, music, documents and more.

LG Stylo™ 2 V Simulator: Inserting and Removing a the Nano SIM Card

Find out how to insert and remove a nano SIM card from your LG Stylo 2 V.

SIM Card FAQs - Replace & activate a new card

Learn how to setup and activate a new SIM card. Replace a lost card or install a new one when you bring your own device (BYOD) and switch to Verizon mobile.

SIM Card Tips and Tricks

Here are common tips and tricks for handling a SIM card.

Unblock SIM PIN - Android Smartphones / Tablets

Here's how to unblock the SIM PIN for your Android smartphone / tablet.

Social Networking

LG Stylo™ 2 V Simulator: Adding a Facebook® Account

Discover how to access your Facebook account on your LG Stylo 2 V.

LG Stylo™ 2 V Simulator: Logging Out of Facebook®

Learn how to log out of Facebook on your LG Stylo 2 V to help protect your account.

LG Stylo™ 2 V Simulator: Posting Facebook® Status Updates

A visual walkthrough on how to update your Facebook status and post photos using your LG Stylo 2 V.

Manage Facebook® Privacy

If you want to change your Facebook privacy or security, here's how to access those options.

Sounds, Volume & Audio

LG Stylo™ 2 V - Record and Play File - Voice Recorder

To record and play a sound file on your Stylo 2 V, check out this info.

LG Stylo™ 2 V - Save a Ringtone

Here's how to save an audio file as a ringtone on your LG Stylo 2 V.

LG Stylo™ 2 V - Set Ringtones / Notification Sounds

Here's how to select or change ringtones / notification sounds on your Stylo 2 V.

LG Stylo™ 2 V - Turn Off All Sounds

Here's how to turn off / silence all sounds on your Stylo 2 V.

LG Stylo™ 2 V - Use Speakerphone

To utilize the speakerphone functionality on your Stylo 2 V, view this info.

LG Stylo™ 2 V - Vibrate Mode

Here's how to turn vibrate mode for your Stylo 2 V on or off.

LG Stylo™ 2 V - Volume Controls

Here's how to adjust the volume if your LG Stylo 2 V doesn't vibrate or play sounds when receiving calls / messages.

TV

Verizon Cloud - Android™ Smartphone - Connect to / Disconnect from a TV

Here's how to display your Cloud content on a TV from your Android smartphone.

Text & Multimedia Messaging

Cancel Text Messaging Subscriptions

Here's how to cancel text messaging subscriptions from your phone.

Deregister iMessage - Cannot Send/Receive SMS/MMS On a Non-Apple Device

Here's info to help If you're unable to send or receive SMS / MMS messages on a Non-Apple device.

LG Stylo™ 2 V - Auto Receive Messages

If your Stylo 2 V is not receiving multimedia (picture / video) messages, view this info.

LG Stylo™ 2 V - Create and Send a Text Message

Here's how to create and send a text message via the Messaging app on your Stylo 2 V.

LG Stylo™ 2 V - Cut, Copy and Paste Text

Here's how to cut, copy and paste text on your LG Stylo 2 V.

LG Stylo™ 2 V - Delete Messages

Here's how to delete text messages from your LG Stylo 2 V via the Messaging app.

LG Stylo™ 2 V - Set Default Messaging App

Here's how to set the default messaging app on your LG Stylo 2 V.

LG Stylo™ 2 V - Text Message Notification Settings

Here's how to turn text message notifications for your LG Stylo 2 V on or off via the Messaging app.

LG Stylo™ 2 V - Text Message Signature

To add, remove or edit the text message signature on your Stylo 2 V, view this info.

LG Stylo™ 2 V - Turn Message Delivery Confirmation Setting On / Off

To receive delivery confirmation for messages sent from your LG Stylo 2 V, view this.

LG Stylo™ 2 V - Turn Premium SMS Permissions On / Off

Here's how to change permissions to allow or block sending premium texts from your Stylo 2 V.

LG Stylo™ 2 V - View Text Messages

Here's how to view text messages via the Messaging app on your LG Stylo 2 V.

Text to Landline FAQs

Learn about sending a text message to a non-mobile phone, including how much it costs and how the recipient will get the message.

Texting FAQs - International messaging & email to text

Learn about sending and receiving texts, including how to block texts, restore deleted texts, text to and from email, and send international messages.

Verizon Messages - Website - Print Text Messages

Here's how to print text messages from your computer via your My Verizon account.

Video: Verizon Messages - Basic Use
(length: 1:24)
Learn about the basic use of Verizon Messages, a text messaging app that lets you easily send and receive messages, attach photos to texts or group message.
Length: 1:24

Video: Verizon Messages - Getting Creative
(length: 1:31)
Add a personal touch to your messages with some of the easy tools in Verizon Messages. Customize pictures, and even send an eGift from one of over 30 merchants.
Length: 1:31

Video: Verizon Messages - On the Move
(length: 2:04)
With Verizon Messages, schedule a message to be sent at a later time or date and use driving mode to stay safe while you're on the road.
Length: 2:04

Tips, Tricks & Shortcuts

LG Stylo™ 2 V - Capture a Screenshot

Here's how to capture a screenshot on your LG Stylo 2 V.

LG Stylo™ 2 V - Set Up Printing

Here's how to set up and add a printer to your LG Stylo 2 V.

LG Stylo™ 2 V Simulator: Adding Text to a QuickMemo™

Find out how to add text to a QuickMemo on your LG Stylo 2 V.

LG Stylo™ 2 V Simulator: Adding and Removing Shortcuts

Learn how to add or remove LG Pen shortcuts with your LG Stylo 2 V.

LG Stylo™ 2 V Simulator: Capturing and Drawing with Capture+

Learn how to use QuickMemo+ to capture screenshots and draw on your LG Stylo 2 V.

LG Stylo™ 2 V Simulator: Finding More Help

Discover how to find videos and tutorials to learn more about using your LG Stylo 2 V.

LG Stylo™ 2 V Simulator: Sharing a QuickMemo™

Learn how to share a QuickMemo with your LG Stylo 2 V.

LG Stylo™ 2 V Simulator: Taking Notes with the Screen Off

Find out how to take notes with the screen off on your LG Stylo 2 V.

LG Stylo™ 2 V Simulator: Using Pop Memo

See how to use Pop Memo on your LG Stylo 2 V.

LG Stylo™ 2 V Simulator: Using Pop Scanner

Learn how to use Pop Scanner on your LG Stylo 2 V.

Top 10 Things to Do with Your New Smartphone

Learn how to set up your new smartphone with important features and functions. Get the most out of your new phone with this list of practical tips.

Visual & Hearing Accessibility

Accessibility Settings - Android™

Here's how to configure common accessibility settings for your Android smartphone or tablet.

Configure TalkBack / Screen Reader Settings - Android

Here's how to configure TalkBack / Screen reader settings for your Android smartphone or tablet.

LG Stylo™ 2 V - Manage TTY Settings

To change the TTY settings on your LG Stylo 2 V, check out this info.

Magnification Gestures / Touch Zoom - Android™

Here's how to configure your magnification gestures on your Android smartphone or tablet.

Turn Assisted Dialing On / Off - LG Smartphones

Here's how to change call settings if you're getting an error message when making calls.

Turn TalkBack / Screen Reader On or Off - Android

Here's how to turn TalkBack / Screen reader for your Android device on or off.

Wallpapers/Theme

LG Stylo™ 2 V Simulator: Changing the Theme

See how to change the theme on your LG Stylo 2 V.

LG Stylo™ 2 V Simulator: Changing the Wallpaper

Learn how to change the background of the Home screen on your LG Stylo 2 V.

Wi-Fi & Network

LG Stylo™ 2 V - Access Wi-Fi Direct

Here's how to use Wi-Fi Direct so you can easily connect your LG Stylo 2 V with other Wi-Fi capable devices.

LG Stylo™ 2 V - Add a Wi-Fi Network

Here's how to add a Wi-Fi network to your Stylo 2 V.

LG Stylo™ 2 V - Auto Switch Between Wi-Fi & Mobile Data Networks

To allow your LG Stylo 2 V to auto switch between Wi-Fi and mobile data, view this.

LG Stylo™ 2 V - Network Mode Settings

View this info on network mode settings if you're having issues with voice / data services on your LG Stylo 2 V.

LG Stylo™ 2 V - Remove Wi-Fi Connection

To remove a saved Wi-Fi network from your LG Stylo 2 V, view this info.

LG Stylo™ 2 V - Reset Network Settings

Here's how to reset settings if your LG Stylo 2 V can't connect to data or send / receive messages.

LG Stylo™ 2 V - Tethered Modem Connection

Here's how to use your Stylo 2 V as a modem to connect to the internet via USB or Bluetooth.

LG Stylo™ 2 V - Turn Wi-Fi Calling On / Off

Here's how to turn on and activate Wi-Fi calling for your Stylo 2 V.

LG Stylo™ 2 V - Turn Wi-Fi On / Off

Here's how to turn Wi-Fi for your Stylo 2 V on or off.

LG Stylo™ 2 V Simulator: Connecting to a Wi-Fi Network

Learn how to use your LG Stylo 2 V to connect to a Wi-Fi network, so you can access the internet without using data.

Video: Troubleshooting a Wi-Fi Connection
(length: 2:55)
Having issues with your Wi-Fi connection? Have no fear! Follow these simple steps to get your Wi-Fi connection up and running.
Length: 2:55

Wi-Fi Calling - Android™ - Determine Wi-Fi Call

Here's how to determine if your Android smartphone is connected to a Wi-Fi call.