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LG V20™ - Support Overview

Find device-specific support and online tools for your LG V20.

Filter all topics below.


AppFlash

AppFlash FAQs

With AppFlash, discover customized content from dozens of apps to get recommendations for movies, music, restaurants and more.

Field Force Manager

Field Force Manager FAQs

Learn about Field Force Manager, a service that helps you monitor and communicate with your workers in the field.

General

Airtime usage when removing or canceling applications

Here's info on how airtime charges may apply when removing Media Center / Get It Now apps.

Allow App Installations from Unknown Sources - LG

Here's how to download apps on your LG device from sources other than the Google Play Store.

AppFlash - Disable / Enable

Here's how to enable or disable AppFlash.

AppFlash - Initial Set Up

For help with finding restaurants, streaming movies, locating music, etc. on your device, view this info.

AppFlash - View Software Version

Here's how to view the software version in AppFlash.

Check Apps Reviewed by Verizon Wireless

Here's how to run a health check on your device to make sure everything's in order.

Google Play™ Store - Uninstall Apps

Here's how to uninstall apps via the Google Play Store on your Android device.

LG V20 - Reset App

Here's how to reset apps if your LG V20 crashes, resets or freezes.

LG V20™ - Clear App Cache

Here's how to clear cached app data if your LG V20 runs slow, crashes or resets or apps freeze.

LG V20™ - Enable / Disable App

Here's how to turn pre-installed apps on your LG V20 on or off.

LG V20™ - Set Default Messaging App

Here's how to select the app your LG V20 uses by default to send text and picture messages.

LG V20™ - Stop Running Apps

Here's how to stop running apps if they freeze or hang or cause your device to crash, reset or run slow.

LG V20™ - Turn App Permissions On / Off

Here's how to turn app permissions on/off on your LG V20.

LG V20™ - Uninstall Apps

Here's how to remove or delete apps if your LG V20 is unresponsive, freezes or an app won't open.

LG V20™ - View, Open or Close Recently Used Apps

Here's how to view or close recently used apps on your LG V20.

Top Ten Support Requests & Resources - IBM MaaS360

Here are the top ten support requests & resources for the MaaS360.

Turn App Notifications On / Off - Android™

Here's how to turn app notifications on or off on an Android device.

Turn Emergency Mode On / Off - Samsung

Here's how to conserve battery on your Samsung device if you're in an emergency situation.

Google Now

LG V20™ Simulator: Using Google Now™

Find out how to use Google Now to automatically give you updates and information you want on your LG V20.

LG V20™ Simulator: Using Now on Tap

Learn how to use Google Now on Tap on your LG V20.

LG V20™ Simulator: Using Voice Actions in Google Now™

Discover how to use your voice in Google Now to write an email, create a calendar event, set an alarm and more on your LG V20.

Google Pay

Google Pay® - Add a Gift Card

Here's how to add a gift card to Google Pay.

Google Pay® - Add a Loyalty / Rewards Program

Here's how to add a loyalty or rewards card to Google Pay.

Google Pay® - Edit Card Info

Here's how to edit card info via the Google Pay app.

Google Pay® - Initial Setup - Add a Payment Card

If you're adding a card during the initial setup of Google Pay, view this info.

Google Pay® - Make an In-Store Purchase

Here's how to make an in-store purchase with Google Pay.

Google Pay® - Redeem a Gift or Loyalty Card

Here's how to redeem a gift or loyalty card with Google Pay.

Google Pay® - Remove a Card

Here's how to remove your card info from the Google Pay app.

Google Pay® - Set Default Payment Card

Here's how to set your default payment method in Google Pay.

Google Play Store

LG V20™ Simulator: Downloading an App or Widget

Discover how to search for and download an app or widget in Google Play™ Store on your LG V20.

LG V20™ Simulator: Uninstalling an App or Widget

A visual walkthrough for uninstalling an app or widget from your LG V20.

Health

LG V20™ Simulator: Changing Quick Tools and App Shortcuts

See how to change quick tools and app shortcuts for second screen on your LG V20.

LG V20™ Simulator: Changing Your Signature

Learn how to set up your signature for second screen on your LG V20.

LG V20™ Simulator: Setting Up Your LG Health Profile

Discover how to set up your LG Health Profile on your LG V20.

LG V20™ Simulator: Using Exercise Tracking

Find out how to track your workout for walking, hiking, biking and more on your LG V20.

LG V20™ Simulator: Using Second Screen With Main Screen Off

Learn how to use the second screen with the main screen turned off on your LG V20.

Maps

LG V20™ Simulator: Searching Locally in Google Maps™

Learn how to find places around you in a chosen category using Google Maps on your LG V20.

LG V20™ Simulator: Using Turn-by-Turn Navigation in Google Maps™

A visual guide on how to navigate to a location using Google Maps on your LG V20.

LG V20™ Simulator: Viewing Current Traffic in Google Maps™

A visual guide for how to add layers to Google Maps to view current traffic on your LG V20.

MobileIron

Top Ten Issues and Resolutions - MobileIron

View this for info on resolutions of common issues regarding MobileIron.

My Numbers

My Numbers app - Add An Existing Number

Here's how to add an existing number to the My Numbers app.

My Numbers app - Call History

Here's how to view your recent call history on the My Numbers app.

My Numbers app - Call a Number

Here's how to call a number on the My Numbers app.

My Numbers app - Check Voicemail

Here's how to check Voicemail via the My Numbers app.

My Numbers app - Delete Messages

Here's how delete messages or a contact's call history from the My Numbers app.

My Numbers app - Manage Auto Reply

Here's how to set an auto reply for your subscription on the My Numbers app.

My Numbers app - Manage Notifications

Here's how to manage notifications for the My Numbers app.

My Numbers app - Manage Number Settings

Here's how to manage number settings for your subscriptions on the My Numbers app.

My Numbers app - Manage Subscriptions

Here's how to add numbers and manage subscriptions for the My Numbers app.

My Numbers app - Manage Voicemail Greeting

Here's how to manage the Voicemail greeting for your subscriptions via the My Numbers app.

My Numbers app - Set Up a Number

Here's how to authenticate a number on the My Numbers app.

My Numbers app - Turn Do Not Disturb On / Off

Here's how to turn Do Not Disturb for the My Numbers app on or off.

My Verizon app

My Verizon app - Approve / Reject Account Manager Request

Here's how to approve or reject someone's Account Manager request via the My Verizon app.

My Verizon app - Sign Up for Share Name ID

Here's how to sign up for Share Name ID via the My Verizon app.

My Verizon app - View Documents, Receipts and Agreements

Here's how to view past account documents, receipts and agreements via the My Verizon app.

My Verizon app - View Media & App Purchases

Here's how to view your media and app purchases via the My Verizon app.

Quick Memo

LG V20™ Simulator: Adding Text to a QuickMemo+

Find out how to add text to your QuickMemo+ screenshots with your LG V20.

LG V20™ Simulator: Capturing and Drawing on a QuickMemo+

An interactive guide for using QuickMemo+ to draw and write on screenshots with your LG V20.

LG V20™ Simulator: Sharing a QuickMemo+

Learn how to share your QuickMemos with your LG V20.

VZ Navigator

LG V20™ Simulator: Navigating to a Location

Discover how to get directions to a location using VZ Navigator® on your LG V20.

LG V20™ Simulator: Searching Locally

Learn how to search for a local location using VZ Navigator® on your LG V20.

LG V20™ Simulator: Viewing Current Traffic

An interactive guide for how to add layers to VZ Navigator® to view current traffic on your LG V20.

VZ Navigator® - Android™ - Download and Install App

Here's how to install the VZ Navigator app on your Android device.

VZ Navigator® - Website - Manage Favorites

Here's how to add, edit or delete your favorite locations via the VZ Navigator website.

VZ Navigator® - Website - Search Nearby a Location

Here's how to use the VZ Navigator website to search for something (e.g., sporting goods, clothing, restaurants, etc.) in a nearby location.

Verizon Cloud

LG V20™ Simulator: Backing Up Call History and Messages

A visual guide for how to back up call history and messages with Verizon Cloud on your LG V20.

LG V20™ Simulator: Backing Up Contacts

Discover how to back up your contacts with Verizon Cloud on your LG V20.

LG V20™ Simulator: Backing Up Photos, Videos, Music and Documents

Learn how to back up photos, videos, music and documents with Verizon Cloud on your LG V20.

LG V20™ Simulator: Downloading Files from Verizon Cloud

An interactive guide on how to download files from Verizon Cloud to your LG V20.

LG V20™ Simulator: Restoring Content to Your Device

Learn how to restore content to your LG V20 with Verizon Cloud.

LG V20™ Simulator: Setting Up Verizon Cloud

An interactive guide on how to set up Verizon Cloud to back up content on your LG V20.

LG V20™ Simulator: Upgrading Your Backup Storage Plan

Find out how to get more storage for your Verizon Cloud account using your LG V20.

Verizon Cloud - Android™ Smartphone - Connect to / Disconnect from a TV

Here's how to display your Cloud content on a TV from your Android smartphone.

Verizon Cloud - Android™ Smartphone - Create a Profile

Here's how to create your profile in Verizon Cloud on your Android Smartphone.

Verizon Cloud - Website - Delete Files in the Trash Can

Here's how to delete your files from the trash can on Verizon Cloud via the website.

Verizon Messages

LG V20™ Simulator: Attaching a Video to a Text Message

Discover how to send a video message using your LG V20.

LG V20™ Simulator: Forwarding a Text Message

See how to forward a text message using your LG V20.

LG V20™ Simulator: Replying to a Text Message

Learn how to reply to a text message on your LG V20.

LG V20™ Simulator: Sending a Text Message

Discover how to send a text message using your LG V20.

LG V20™ Simulator: Sending a Text Message to Multiple Contacts

Find out how to send a text message to a group of your contacts from your LG V20.

LG V20™ Simulator: Using Voice-to-Text

An interactive how-to guide for sending a text message with your voice on your LG V20.

Verizon Messages (Message+)

Mute / Unmute Messages

Here's how to mute or unmute a conversation on your smart device.

My Verizon Website - Print Text Messages

Here's how to print text messages from your computer via your My Verizon account.

Verizon Messages - Android Smartphone - Create a Group

Here's how to create a group contact list using the Verizon Messages (Message+) app on your Android smartphone.

Verizon Messages - Android Smartphone - Initial Setup

Here's how to set up the Verizon Messages (Message+) app on your Android smartphone.

Verizon Messages - Android Smartphone - Restore Messages

Here's how to restore messages via the Verizon Messages (Message+) app on your Android smartphone.

Verizon Messages - Android Smartphone - Save Picture / Video / Audio Attachment

Here's how to save a picture, video, or audio attachment via the Verizon Messages app on your Android smartphone.

Verizon Messages - Android Smartphone - Turn Group Messaging On / Off

Here's how to set up group messaging via the Verizon Messages (Message+) app on your Android smartphone.

Verizon Messages - Android Smartphone - View / Disconnect Paired Devices

Here's how to view or disconnect paired devices from the Verizon Messages (Message+) app on your Android smartphone.

Verizon Messages - Android Tablet - Send / Re-send an eGift

Here's how to send or re-send an eGift via Verizon Messages (Message+) app on your Android tablet.

Verizon Messages - Android Tablet - Send a Message with Glympse Attachment

Here's how to share your location using a Glympse message via the Verizon Messages (Message+) app on your Android tablet.

iMessage

Unable to Receive Text Messages from Apple Devices

If you've switched from an Apple to a non-Apple device, this troubleshooting info could help resolve messaging problems.

iTunes

Apple® Article - iPhone, iPad, or iPod not recognized in iTunes for Windows

If your iOS device won't connect to iTunes on your PC, view this info.

Syncing with iTunes

Here's how to sync the contacts, calendar, etc. on your iPhone /iPad with iTunes.

Syncing with iTunes - Info (Contacts, Mail Accounts, etc.)

Here's how to sync info (e.g., contacts, mail, etc.) with iTunes.

Syncing with iTunes - Media (Apps, Music, Movies, etc.)

Here's how to sync media (e.g., apps, music, movies, etc.) with iTunes.

Syncing with iTunes - Photos

Here's how to sync photos with iTunes.