Due to inactivity, your session will end in approximately 2 minutes. Extend your session by clicking OK below. Due to inactivity, your session has expired. Please sign in again to continue. |
Motorola moto 5G - Support Overview
Motorola moto 5G - Support Overview
Find device-specific support and online tools for your Motorola 5G moto mod.
Filter all topics below.
- How to Use
- Troubleshooting
All Topics
Activation, Setup & User Guides
Basics
Battery & Power
Computer/PC Connectivity
Data
Device ID & Info
Hotspot
Operating System & Software
SIM Card
Status Indicators/Lights
Wi-Fi & Network
Self Activation - Prepaid Mobile Broadband
heading
Here's how to activate prepaid mobile broadband service via the self-serve portal.
moto 5G - Activate / Set Up Device
heading
Here's how to set up your 5G moto mod for use with your moto compatible device.
moto 5G - Attach / Detach mod
heading
Here's how to attach and remove the 5G moto mod to/from your phone.
moto 5G - Charge moto mod
heading
Here's how to charge your 5G moto mod.
moto 5G - View Battery Info
heading
Here's info on the battery specs (e.g., Usage Time, Standby Time,etc.) for your 5G moto mod.
moto 5G - View Battery Status
heading
Here's how to view charging status, remaining battery life and which apps or processes use your mod's battery.
Resolve Windows Device Manager Conflicts
heading
Here's how to resolve driver conflicts if your device doesn't properly interface with your computer.
moto 5G - View Data Usage
heading
Here's how to view data usage on your 5G moto mod.
moto 5G - View Phone Info
heading
Here's how to view the phone info (e.g., SIM status, IP address, etc.) for your 5G moto mod.
moto 5G - Manage Mobile / Wi-Fi Hotspot Settings
heading
Here's how to manage mobile / Wi-Fi hotspot settings (password, allowed devices, etc.) for your 5G moto mod.
Motorola moto 5G - Software Update
heading
Get instructions on how to download the latest software update for performance improvements and fixes to your device, including several system enhancements.
moto 5G - Factory Data Reset
heading
Here's how to factory / hard reset your 5G moto mod if the screen freezes or call, app, audio or sync issues occur and the device won't start up.
moto 5G - Install Device Software Update
heading
Here's how to check for or to install software updates on your 5G moto mod.
moto 5G - View Software Version
heading
Here's how to view what software version your 5G moto mod is running.
moto 5G - View SIM Card Number
heading
Here's how to view the SIM card number (ICCID) for your 5G moto mod.
moto 5G - View Signal Strength
heading
Here's how to view signal strength for your 5G moto mod when it's connected to a compatible device.
moto 5G - Change Mobile / Wi-Fi Hotspot Password
heading
Here's how to change the Mobile Hotspot password on your 5G moto mod.
moto 5G - Tethered Modem Connection
heading
Here's how to set up a modem connection for your 5G moto mod via USB or Bluetooth.
24/7 automated phone system: call *611 from your mobile
Follow Verizon
Follow Verizon Fios