Is wireless security on by default? The default security setting uses 64-bit WEP encryption. The default WEP encryption key is printed on the label attached to the bottom of the Verizon 9100VM router. Please note: WEP is not the most secure encryption available today. To make sure we do all we can to protect your information, our wireless routers have security settings that are available to help protect your home wireless network. Using the strongest network security available will go a long way to secure your home network and information against unauthorized access. Verizon strongly recommends that you upgrade to WPA2 encryption, which is available with your current router and provides the highest level of network security available today.
To upgrade your router security setting, complete the following steps using our In-Home Agent Tool:
If our In-Home Agent tool is not on your computer desktop, you may visit verizon.com/connect and select the Get In-Home Agent button to install it. For more information about your current router and security settings please visit www.verizon.com/securemyfiosnetwork
for personalized, convenient support
Many equipment problems can be fixed in less than
Make sure your equipment is plugged in and that the power is working in the rest of your house