Verizon Support
Customers With Disabilities
Verizon SignIn Alerts

High Speed Internet

I don't know if my Internet connection is active. How do I release and renew my connection? If you have tried to connect to several Web sites and cannot reach them, try renewing your Internet connection. Because these steps release your IP address and replace it with a new one, they are often called "Release and Renew."

Select your operating system to display the directions for releasing and renewing your Internet connection:
Privacy SettingsAccept CookiesAccept Cookies SolutionDesc1=18025,18104,18026;
Verizon SignIn Page

Sign in


for personalized, convenient support

Did you know?

Many equipment problems can be fixed in less than
5 minutes!

Make sure your equipment is plugged in and that the power is working in the rest of your house


My Verizon

  • Check Email
  • Add or Change Services
  • Suspend My Service
  • Manage Services


Watch Fios