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Samsung Convoy® 4 - Support Overview

Find device-specific support and online tools for your Samsung Convoy 4.

Filter all topics below.


Caller ID

Samsung Convoy® 4 - Caller ID Image

Here's how to set or change the image for a saved contact on your Convoy 4.

International

Place an International Call

Here's info on rates and dialing instructions for international calling from inside or outside the US.

Media Center / Get it Now

Cancel or Remove Apps - Media Center (Get It Now)

This can help if an app on your basic phone is unresponsive, freezes or won't launch/open. If you're having other issues with your device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.

Download Media Center (Get It Now) Apps

This shows how to download apps/games on your basic phone and how to view the top must-have apps.

Samsung Convoy® 4 - Media Center

Here's how to access the Media Center from your Convoy 4.

NumberShare

Video: NumberShare
(length: 2:58)

Stay connected while phone free. Share your mobile number with eligible devices with no app required.
Length: 2:58

Push to Talk Plus

Push to Talk Plus - Basic Phone - Add a Contact

Here's how to add a Push to Talk Plus contact on your basic phone.

Push to Talk Plus - Basic Phone - App Settings

Here's how to adjust the Push to Talk Plus settings on your basic device.

Push to Talk Plus - Basic Phone - Create a Group

Here's how to add a Push to Talk Plus group on your basic phone.

Push to Talk Plus - Basic Phone - Delete Groups

Here's how to delete a Push to Talk Plus group on your basic device.

Push to Talk Plus - Basic Phone - Delete a Contact

Here's how to delete a Push to Talk Plus contact on your basic phone.

Push to Talk Plus - Basic Phone - Edit Groups

Here's how to edit a Push to Talk Plus group contact on your basic device.

Push to Talk Plus - Basic Phone - Edit a Contact

Here's how to edit a Push to Talk Plus contact on your basic device.

Push to Talk Plus - Basic Phone - Group Calls

Here's how to make or receive Push to Talk+ group calls on your basic phone.

Push to Talk Plus - Basic Phone - Initial Setup

Here's how to set up Push to Talk Plus on your Basic phone.

Push to Talk Plus - Basic Phone - Instant Personal Alerts

Here's how to send or receive a Push to Talk Plus personal alert on your basic phone.

Push to Talk Plus - Basic Phone - Set Favorites

Here's how to setup Push to Talk Plus favorite contacts or groups on your basic device.

Push to Talk Plus - Basic Phone - Set Presence

Here's how to set your Push to Talk Plus presence status on your basic phone.

Push to Talk Plus - Basic Phone - Status Icons

Here are the Push to Talk Plus status icons for your basic device.

Push to Talk Plus - Basic Phone - Update BREW Client

Here's how to update the Push to Talk Plus software on your phone.

Push to Talk Plus - Migration From Desktop Dispatch to Web Dispatch

Here's how to migrate from the Push to Talk Plus Desktop Dispatch to Web Dispatch.

Push to Talk Plus - Web Dispatch - New Activation

Here's how to activate a user on the Push to Talk Plus web dispatch.

Push to Talk Plus - Web Dispatch - One Touch Calling (Standard Mode)

Here's how to configure One Touch Calling from Push to Talk Plus Web Dispatch.

Push to Talk Plus - Web Dispatch - System Requirements

Here's the system requirements for the Push to Talk web dispatch console.

Voicemail

Samsung Convoy® 4 - Check Voicemail

Here's how to check Voicemail messages from your Convoy 4 or from a different phone.

Wireless Emergency Alerts

Samsung Convoy® 4 - Wireless Emergency Alerts

Here's how to manage emergency alerts (e.g., AMBER Alerts, etc.) for your Convoy 4.