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Samsung Galaxy Book2 - Support Overview
Samsung Galaxy Book2 - Support Overview
Find device-specific support and online tools for your Samsung Galaxy Book2.
Filter all topics below.
- Apps & Widgets
- Features
- How to Use
- Troubleshooting
All Topics
Activation, Setup & User Guides
Back Up & Transfer Content
Basics
Battery & Power
Camera, Photos & Videos
Computer/PC Connectivity
Data
Device ID & Info
Device Settings
Email/Gmail
Find My Phone
GPS & Location Based Services
Home Screen
Internet & Web Browser
Keyboard
Lock, Unlock, Password & Security
Memory/Storage
Operating System & Software
S Pen
SIM Card
Social Networking
Sounds, Volume & Audio
Text & Multimedia Messaging
Tips, Tricks & Shortcuts
Wi-Fi & Network
Activate New Device - Existing Verizon Customer
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Here's how to activate a new device on the Verizon network if you already have an active account.
Activate Your Device FAQs
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Find answers to questions about activating a mobile phone with Verizon.
How to use Verizon Cloud
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Get step-by-step instructions for how to sign up for and use Verizon Cloud online. Upload and back up your contacts, pictures, videos, music, documents and more.
Samsung Galaxy Book2 - Activate / Set Up Device
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Here's how to activate and set up your Galaxy Book2.
Samsung Galaxy Book2 User Guide (PDF)
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This User Guide can help you get the most out of your device. Learn about set up, feature use and advanced functions.
Top 10 things to do with your new tablet
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Learn how to set up your new tablet with important features and functions. Get the most out of your new tablet with these practical tips.
Validate Emergency Address (E911)
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Here's info on validating your Emergency Address (E911).
Video: What is Verizon Cloud?(length: 1:34)
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Watch this video to learn about the features of Verizon Cloud - like content transfer, media storage, photo printing and more.
Length: 1:34
Content Transfer Center
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Find the best way to transfer your pictures, videos, contacts and other content from one device to another. See step-by-step instructions for devices by operating system.
Samsung Galaxy Book2 - Transfer Data via USB
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Here's how to transfer data using a USB on your Galaxy Book2.
Transfer Content with Samsung Smart Switch Mobile App
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Here's how to transfer your data from your old device to your current Samsung phone.
How to Clean / Disinfect Your Device
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Here's how to properly clean / disinfect / sanitize your smartphone / tablet / basic phone / smartwatch / jetpack.
Battery Issues - Battery Usage
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This outlines potential causes of battery issues (device not charging / holding a charge, short battery life).
Power & Charging Issues - Non-Removable Battery Devices
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If you're having issues with your non-removable battery charging or not holding a charge, view this info.
Samsung Galaxy Book2 - Power the Device On / Off
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Here's how to turn your Galaxy Book2 on or off.
Samsung Galaxy Book2 - View Battery Info
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Here's info on the battery specs (e.g., Usage Time, Standby Time, etc.) for your Galaxy Book2.
Samsung Galaxy Book2 - Common Camera Settings
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Here's info on common camera settings (e.g., flash, timer, etc.) for your Galaxy Book2.
Resolve Windows Device Manager Conflicts
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Here's how to resolve driver conflicts if your device doesn't properly interface with your computer.
Data gifting for eligible shared data mobile plans FAQs
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Verizon mobile customers with an eligible monthly shared data plan can send and/or receive a 1 GB data gift through the My Verizon app.
Check for Physical Damage
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Here's how to help determine if your device has damage.
Damaged Device Fee FAQs
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Learn about the Damaged Device Fee that's charged if you turn in your device for a Certified Like-New Replacement and your returned device has been misused.
Samsung Galaxy Book2 - Touch Screen Settings
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Here's info on touch screen settings and gestures for your Galaxy Book2.
Standard Email Messaging Ports
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Here's info on standard email messaging ports, which can help with configuration of advanced email settings.
Video: Troubleshooting Personal and Corporate Email(length: 3:24)
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Learn to fix your personal and corporate email with just a few simple steps.
Length: 3:24
Samsung Galaxy Book2 - Find My Device
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Here's how to use Find My Device to remotely lock, locate and erase your Galaxy Book2.
Find My Mobile - Samsung
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Here's how to turn on Find My Mobile on your Samsung device.
Samsung Galaxy Book2 - Air Command
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Here's how to manage Air Command settings for your Galaxy Book2.
Disable Work Offline - Internet Browser
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Here's how to check if you're offline if you can't connect to the internet via computer with Internet Explorer, Chrome or Firefox.
How to Check Your Internet Connection Speed
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Here's how to test your connection speeds for your smartphone / tablet / jetpack / router / laptop etc. if it's slower than expected.
Samsung Galaxy Book2 - Connect Keyboard Cover
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Here's how to attach the removable keyboard cover from your Galaxy Book2.
Samsung Galaxy Book2 - Keyboard Settings
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Here's how to manage keyboard settings for your Galaxy Book2.
Device Locking FAQs
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To prevent identity theft and fraud, devices bought from Verizon are locked and cannot be used on another carrier's network for the first 60 days after purchase.
Samsung Galaxy Book2 - Device Lock
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Here's how to lock and unlock the screen for your Galaxy Book2.
Samsung Galaxy Book2 - Insert SD / Memory Card
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Here's how to remove the SD / Memory Card for your Galaxy Book2.
Samsung Galaxy Book2 - Remove SD / Memory Card
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Here's how to remove an SD / Memory Card from your Galaxy Book2.
Determine Software Version - Windows
heading
Here's how to determine what version of Windows your computer is running.
Samsung Galaxy Book2 - Restore to Factory Default
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Here's how to restore your Galaxy Book2 to default factory settings.
Samsung Galaxy Book2 - Configure S Pen Settings
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Here's how to configure S Pen settings (e.g., Show visual effects, Show cursor, etc.) on your Galaxy Book2.
Samsung Galaxy Book2 - Direct S Pen Input
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Here's info on S Pen handwriting options for your Galaxy Book2.
SIM Card Tips and Tricks
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Here are common tips and tricks for handling a SIM card.
Samsung Galaxy Book2 - Insert / Remove SIM Card
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Here's how to properly insert or remove a SIM card for your Galaxy Book2.
Manage Facebook Privacy
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If you want to change your Facebook privacy or security, here's how to access those options.
Samsung Galaxy Book2 - Volume Controls
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Here's how to adjust the volume on your Galaxy Book2.
Cancel Text Messaging Subscriptions
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Here's how to cancel text messaging subscriptions from your phone.
Samsung Galaxy Book2 - Capture a Screenshot
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Here's how to capture a screenshot on your Galaxy Book2.
Top 10 things to do with your new tablet
heading
Learn how to set up your new tablet with important features and functions. Get the most out of your new tablet with these practical tips.
Video: Troubleshooting a Wi-Fi Connection(length: 2:55)
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Having issues with your Wi-Fi connection? Have no fear! Follow these simple steps to get your Wi-Fi connection up and running.
Length: 2:55
24/7 automated phone system: call *611 from your mobile
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