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Samsung Galaxy Tab S5e - Support Overview

Find device-specific support and online tools for your Samsung Galaxy Tab S5e.
Troubleshoot Tab S5e
This online tool will help you identify and resolve problems with your device.

Filter all topics below.


Accessories

Download and Install Samsung Gear Manager - Android® 

Here's how to install Samsung Gear Manager on your Android device.

Activation, Setup & User Guides

Activate New Device - Existing Verizon Customer

Here's how to activate your new iPhone or Android smartphone. You can also learn how to turn off iMessage, transfer content and more.

Connect Your Device Directly to the PC

Here's how to connect your device directly to your PC.

Mobile Broadband Self Activation - 4G LTE

Here's the steps on how to self activate mobile broadband service for your device.

Samsung Galaxy Tab S5e - Activate / Set Up Device

Here's how to quickly set up your Galaxy Tab S5e.

Samsung Galaxy Tab S5e - Add a User Account

Here's how to add a user profile so multiple people can use your Galaxy Tab S5e.

Samsung Galaxy Tab S5e - Add an Existing Google Account

Here's how to add your Google (Gmail) account on your Galaxy Tab S5e.

Samsung Galaxy Tab S5e - Adjust Account Sync Settings

Here's how to view and adjust sync settings on your Galaxy Tab S5e if you're not receiving email and app notifications.

Samsung Galaxy Tab S5e - Create a New Google™ Account

Here's how to create a new Google (Gmail.) account on your Galaxy Tab S5e.

Samsung Galaxy Tab S5e - Edit / Remove a User Account

Here's how to modify or delete a user account on your Galaxy Tab S5e.

Samsung Galaxy Tab S5e - Sign In / Out

Here's how to sign in/out of additional user accounts set up on your Galaxy Tab S5e.

Samsung Galaxy Tab S5e User Guide (PDF)

This User Guide can help you get the most out of your Samsung Galaxy Tab S5e. Learn about set up, advanced feature use and navigation.

Top 10 Things to Do with Your New Tablet

Learn how to set up your new tablet with important features and functions. Get the most out of your new tablet with these practical tips.

Validate Emergency Address (E911)

Here's info on validating your Emergency Address (E911).

Alerts & Reminders

Samsung Galaxy Tab S5e - Set Notification Sounds

Here's how to select or change notification sounds on your Galaxy Tab S5e.

Back Up & Transfer Content

Content Transfer Center

Find the best way to transfer your pictures, videos, contacts and other content from one device to another. See step-by-step instructions for devices by operating system.

Samsung Galaxy Tab S5e - Move Files from Internal Storage to SD / Memory Card

Here's how to move files from device storage to an SD / memory card on your Galaxy Tab S5e.

Samsung Galaxy Tab S5e - Move Media Files to / from Computer

Here's how to transfer picture, video or music files between your Galaxy Tab S5e and a computer.

Transfer Content with Samsung Smart Switch™ Mobile App (USB Cable Transfer)

Here's how to transfer content from your old device to your current Samsung phone.

Transfer Content with Samsung Smart Switch™ Mobile App (from iOS)

Here's how to transfer content from an iOS device to your current Samsung phone.

Basics

How to Clean / Disinfect Your Device

Here's how to properly clean / disinfect / sanitize your smartphone / tablet / basic phone / smartwatch / jetpack.

How to Clean Your Samsung Galaxy Device

Here are guidelines for cleaning / sanitizing / disinfecting theglass, ceramic and metal surfaces of your Galaxy smartphone /tablet / watch.

Samsung Galaxy Tab S5e Simulator: Charging Your Phone

Learn how to charge your Samsung Galaxy Tab S5e.

Samsung Galaxy Tab S5e Simulator: Getting to Know Your Phone

An interactive map of the Home screen and buttons on your Samsung Galaxy Tab S5e.

Samsung Galaxy Tab S5e Simulator: Getting to Know the Back of Your Phone

Discover more about the back of your Samsung Galaxy Tab S5e.

Samsung Galaxy Tab S5e Simulator: Turning Your Phone On and Off

Learn how to power on and shut down your Samsung Galaxy Tab S5e.

Battery & Power

Power & Charging Issues - Non-Removable Battery Devices

If you're having issues with your non-removable battery charging or not holding a charge, view this info.

Samsung Galaxy Tab S5e - Power Saver Settings

Here's how to configure 'Power mode' settings for your Galaxy Tab S5e to conserve battery life.

Samsung Galaxy Tab S5e - View / Extend Battery Life

Here's how to extend battery life, view charging status / remaining battery and determine what uses the most power on your Galaxy Tab S5e.

Samsung Galaxy Tab S5e - View Battery Info

Here's info on the battery specs (e.g., Use Time, Standby Time, etc.) for your Galaxy Tab S5e.

Turn Battery Optimization On / Off - Android™ 6.x and higher (Samsung)

Battery optimization helps conserve battery power on your Samsung device and is turned on by default.

Bluetooth

Delete Paired Bluetooth® Connection - Android™

Here's how to delete a Bluetooth connection from your Android device.

Samsung Galaxy Tab S5e - Send Contact via Bluetooth

Here's how to send a contact via Bluetooth from your Galaxy Tab S5e.

Samsung Galaxy Tab S5e - Turn Bluetooth On / Off

Here's how to turn Bluetooth for your Galaxy Tab S5e on or off and make it visible to other devices for pairing.

Samsung Galaxy Tab S5e Simulator: Pairing with a Bluetooth® Device

See how to pair your Samsung Galaxy Tab S5e with your Bluetooth device.

Calling & Dialing

Call Waiting - Smartphone

Here's how to answer call on your Android / BlackBerry / Windows smartphone while you're on another call.

Video: Verizon Messages - HD Video Calling
(length: 1:46)
The Verizon Messages offers HD voice and video calling on your tablet through the app. Watch this video to learn how to set up HD calling and make calls.
Length: 1:46

Camera, Photos & Videos

Samsung Galaxy Tab S5e - Common Camera Settings

Here's info on common camera settings (e.g., storage, timer, etc.) for your Galaxy Tab S5e.

Samsung Galaxy Tab S5e - Move Media Files to / from Computer

Here's how to transfer picture, video or music files between your Galaxy Tab S5e and a computer.

Samsung Galaxy Tab S5e - View Pictures / Videos

Here's how to view pictures and videos on your Galaxy Tab S5e.

Samsung Galaxy Tab S5e Simulator: Accessing the Camera from the Lock Screen

See how to quickly access the Camera app on your Samsung Galaxy Tab S5e.

Samsung Galaxy Tab S5e Simulator: Capturing and Viewing Screenshots

Learn how to take a picture of the screen and view it on your Samsung Galaxy Tab S5e.

Samsung Galaxy Tab S5e Simulator: Recording a Video

Learn how to record a video using your Samsung Galaxy Tab S5e.

Samsung Galaxy Tab S5e Simulator: Sharing Photos

A visual guide for sharing photos by email, social networks and more using your Samsung Galaxy Tab S5e.

Samsung Galaxy Tab S5e Simulator: Taking a Picture

Discover how to take a photo using your Samsung Galaxy Tab S5e.

Samsung Galaxy Tab S5e Simulator: Taking a Selfie

An interactive guide on how to take a selfie with your Samsung Galaxy Tab S5e.

Samsung Galaxy Tab S5e Simulator: Taking a picture while recording a video

Learn to take a picture while recording video on your Samsung Galaxy Tab S5e.

Samsung Galaxy Tab S5e Simulator: Transferring Photos to an SD Card

Learn how to transfer to photos to an SD Card on your Samsung Galaxy Tab S5e.

Samsung Galaxy Tab S5e Simulator: Zooming In and Out

Learn how to zoom in and out when taking photos on your Samsung Galaxy Tab S5e.

Computer/PC Connectivity

Resolve Windows Device Manager Conflicts

Here's how to resolve driver conflicts if your device doesn't properly interface with your computer.

Samsung Galaxy Tab S5e - USB Debugging Mode

Here's how to facilitate a connection between your Galaxy Tab S5e and a computer with the Android SDK.

Contacts

Samsung Galaxy Tab S5e - Add a Contact

Here's how to add a contact to your Galaxy Tab S5e.

Samsung Galaxy Tab S5e - Delete a Contact

Here's how to delete a contact from your Galaxy Tab S5e.

Samsung Galaxy Tab S5e - Edit a Contact

Here's how to edit a contact on your Galaxy Tab S5e.

Samsung Galaxy Tab S5e - Export Contacts to SD / Memory Card

Here's how to export your Galaxy Tab S5e contacts to an SD / memory card.

Samsung Galaxy Tab S5e - Import Contacts from SD / Memory Card

Here's how to move contacts from an SD / memory card to your Galaxy Tab S5e.

Samsung Galaxy Tab S5e - Link / Unlink Contacts

Here's how to link or unlink duplicate contacts in your Galaxy Tab S5e.

Samsung Galaxy Tab S5e - Send Contact via Bluetooth

Here's how to send a contact via Bluetooth from your Galaxy Tab S5e.

Samsung Galaxy Tab S5e - View Contact Sync Source

Here's how to view where a contact entry was imported from on your Galaxy Tab S5e.

Samsung Galaxy Tab S5e Simulator: Adding a Contact

Learn how to add a new contact to your Samsung Galaxy Tab S5e.

Samsung Galaxy Tab S5e Simulator: Adding and Removing Contacts from Favorites

Discover how to add or delete contacts from your Favorites list on your Samsung Galaxy Tab S5e.

Samsung Galaxy Tab S5e Simulator: Assigning a Picture to a Contact

Find out how to add a picture to a contact on your Samsung Galaxy Tab S5e.

Samsung Galaxy Tab S5e Simulator: Creating a Group and Adding Contacts to It

A visual guide for how to create a group of contacts on your Samsung Galaxy Tab S5e.

Samsung Galaxy Tab S5e Simulator: Sharing a Contact's Information

Learn how to share the information for one of your contacts with someone else using your Samsung Galaxy Tab S5e.

Verizon Cloud - Android Tablet - Back Up Contacts / Media

Here's how to back up your contacts and media using Verizon Cloud on your Android tablet.

Video: Managing Contacts Using My Verizon
(length: 2:21)
Watch this video to learn how to manage your contacts using My Cloud Media & Contacts in your My Verizon account. See how to remove, restore and sync your contacts.
Length: 2:21

Video: Managing Duplicate Contacts Using Google
(length: 2:45)
Want to clean up space on your phone? Watch this video to learn how to merge duplicate contacts by using your Google account.
Length: 2:45

Video: Managing Duplicate Contacts Using Your Android Device
(length: 3:21)
Want to clean up space on your phone? Watch this video to learn how to merge duplicate contacts on your Android device.
Length: 3:21

Data

Change Verizon Data Service Plan (Prepaid) - Android™ Tablet

Here's how to change the Prepaid Verizon data service plan on an Android tablet.

Check Verizon Data Service usage (Prepaid) - Android™ Tablet

Here's how to check your data on your prepaid, Android tablet.

Conserve Data Usage - Google+

Here's how to save data on your Android smartphone / tablet via the Google+ app

Forgot Verizon Data Service Username / Password (Prepaid) - Android™ Tablet

Here's how to view your username or reset your password for your Verizon data service on your Android tablet.

Samsung Galaxy Tab S5e - Allow / Deny Data Roaming

Here's how to turn data roaming for your Galaxy Tab S5e on or off.

Samsung Galaxy Tab S5e - Manage Data Usage

Here's how to change the data usage cycle and set data warnings and / or limits on your Galaxy Tab S5e.

Samsung Galaxy Tab S5e - Turn Data On / Off

Here's how to turn mobile data for your Galaxy Tab S5e on or off.

Set Up Verizon Prepaid Data Service - Android™ Tablet

Here's how to set up Verizon Prepaid data service for your Android tablet.

Date & Time

Samsung Galaxy Tab S5e - Set Date and Time

Here's how to fix the date and/or time on your Galaxy Tab S5e if it shows incorrectly.

Device ID & Info

Check for Physical Damage

Here's how to help determine if your device has damage.

Samsung Galaxy Tab S5e - View Device ID (ESN / IMEI / MEID)

Here's how to find the device ID (IMEI) for your Galaxy Tab S5e.

Samsung Galaxy Tab S5e - View MAC Address

Here's how to view the Wi-Fi MAC address for your Galaxy Tab S5e.

Samsung Galaxy Tab S5e - View Phone Number

Here's how to find the mobile number for your Galaxy Tab S5e.

Device Settings

Samsung Galaxy Tab S5e - Adjust Brightness / Display Settings

Here's how to adjust screen brightness and other display settings (e.g., Screen timeout, Font size, etc.) for your Galaxy Tab S5e.

Samsung Galaxy Tab S5e - Manage Do Not Disturb Settings

If your Galaxy Tab S5e isn't receiving alerts for texts and email, here's how to check Do Not Disturb settings.

Samsung Galaxy Tab S5e - Reset All Settings

If your Galaxy Tab S5e crashes, resets or runs slow, or apps freeze or cause the device to reset, view this info.

Samsung Galaxy Tab S5e - Turn Airplane Mode On / Off

To turn Verizon network services on/off or if they aren't functioning on your Galaxy Tab S5e, view this info.

Samsung Galaxy Tab S5e - Turn Screen Inversion On / Off

Here's how to reverse the color scheme on your Galaxy Tab S5e.

Samsung Galaxy Tab S5e - Turn Screen Rotation On / Off

Here's how to check settings if the display on your Galaxy Tab S5e doesn't rotate or flip.

Samsung Galaxy Tab S5e Simulator: Accessing Settings

Explore how to access settings on your Samsung Galaxy Tab S5e to change alert sounds, turn off GPS and more.

Samsung Galaxy Tab S5e Simulator: Adding an Account

Explore how to add an account on your Samsung Galaxy Tab S5e.

Samsung Galaxy Tab S5e Simulator: Adjusting the Screen Timeout and Brightness

A visual guide for saving battery life on your Samsung Galaxy Tab S5e by adjusting the screen timeout.

Samsung Galaxy Tab S5e Simulator: Changing Roaming Settings for a Trip

Find out how to change roaming settings on your Samsung Galaxy Tab S5e.

Samsung Galaxy Tab S5e Simulator: Changing the Ringtone

Learn how to change the ringtone on your Samsung Galaxy Tab S5e.

Samsung Galaxy Tab S5e Simulator: Configuring Location Settings

Learn how to manage location settings on your Samsung Galaxy Tab S5e.

Samsung Galaxy Tab S5e Simulator: Managing Data Usage

Discover how to manage data usage on your Samsung Galaxy Tab S5e.

Samsung Galaxy Tab S5e Simulator: Reducing Data Usage by Turning on Data Saver

Find out how to manage data usage with data saver on your Samsung Galaxy Tab S5e.

Samsung Galaxy Tab S5e Simulator: Removing an Account

Explore how to remove an account on your Samsung Galaxy Tab S5e.

Samsung Galaxy Tab S5e Simulator: Setting the Phone to Silent

Explore ways to mute your Samsung Galaxy Tab S5e.

Samsung Galaxy Tab S5e Simulator: Turning Airplane Mode On and Off

An interactive guide for setting your Samsung Galaxy Tab S5e to Airplane mode.

Samsung Galaxy Tab S5e Simulator: Using Battery Saver Mode

Learn how to switch to Battery Saver mode to save your Samsung Galaxy Tab S5e's battery life for the most important functions.

Turn TalkBack / Screen Reader On or Off - Android

Here's how to turn TalkBack / Screen reader for your Android device on or off.

Email/Gmail

Gmail for Android - Reply to a Message

Here's how to reply to a Gmail message from your Android smartphone / tablet.

Gmail™ for Android™ - Auto Signature

Here's how to add, edit or remove a signature for your Gmail messages on your Android smartphone / tablet.

Gmail™ for Android™ - Compose and Send a Message

Here's how to compose and send a Gmail message from your Android device.

Gmail™ for Android™ - Delete Messages

Here's how to delete Gmail messages from your Android smartphone / tablet.

Gmail™ for Android™ - View Messages

Here's how to view a Gmail message on your Android smartphone / tablet.

Samsung Galaxy Tab S5e - Add a Personal / Corporate Email Account

Here's how to set up a personal / corporate email account on your Galaxy Tab S5e.

Samsung Galaxy Tab S5e - Compose and Send Email Message

Here's how to create and send an email message from your Galaxy Tab S5e.

Samsung Galaxy Tab S5e - Delete Email Messages

Here's how to delete email messages from your Galaxy Tab S5e.

Samsung Galaxy Tab S5e - Email Account Common Settings

Here's info on common personal email settings (e.g., account name, etc.) for your Galaxy Tab S5e.

Samsung Galaxy Tab S5e - Email Account Data Usage Settings

Here's how to modify data usage options for a personal email account on your Galaxy Tab S5e.

Samsung Galaxy Tab S5e - Email Account Notification Settings

Here's info that may help if you're not getting notifications for a personal email account on your Galaxy Tab S5e.

Samsung Galaxy Tab S5e - Email Account Password and Server Settings

Here's how to update personal email password and server settings for your Galaxy Tab S5e.

Samsung Galaxy Tab S5e - Email Account Signature Settings

Here's how to enter or edit the personal email signature on your Galaxy Tab S5e.

Samsung Galaxy Tab S5e - Email Account Sync Frequency Settings

Here's how to adjust the personal email sync frequency settings on your Galaxy Tab S5e.

Samsung Galaxy Tab S5e - Manage Corporate Email Settings

Here's how to update work email settings for your Galaxy Tab S5e.

Samsung Galaxy Tab S5e - Perform a Gmail Sync

Here's how to sync Google email, contacts, calendar, etc. on your Galaxy Tab S5e.

Samsung Galaxy Tab S5e - Remove Gmail Account

Here's how to remove a Gmail (Google) account from your Galaxy Tab S5e.

Samsung Galaxy Tab S5e - Remove a Personal / Corporate Email Account

Here's how to delete a personal / corporate email account from your Galaxy Tab S5e.

Samsung Galaxy Tab S5e - View and Reply to an Email Message

Here's how to view and reply to an email message from your Galaxy Tab S5e.

Samsung Galaxy Tab S5e Simulator: Forwarding an Email

Learn how to forward an email on your Samsung Galaxy Tab S5e.

Samsung Galaxy Tab S5e Simulator: Including an Email Attachment

Learn how to attach a file, like a document or photo, to an email with your Samsung Galaxy Tab S5e.

Samsung Galaxy Tab S5e Simulator: Replying to an Email

Discover how to reply to an email on your Samsung Galaxy Tab S5e.

Samsung Galaxy Tab S5e Simulator: Sending an Email

A step-by-step visual guide for sending an email from your Samsung Galaxy Tab S5e.

Samsung Galaxy Tab S5e Simulator: Sending an Email to a Group

See how to send a group email on your Samsung Galaxy Tab S5e.

Samsung Galaxy Tab S5e Simulator: Setting Up Corporate Email

Learn how to access your work email on your Samsung Galaxy Tab S5e.

Samsung Galaxy Tab S5e Simulator: Setting Up Personal Email

See how to access your existing email account on your Samsung Galaxy Tab S5e.

Samsung Galaxy Tab S5e Simulator: Switching Between Email Accounts

See how to access different email accounts on your Samsung Galaxy Tab S5e.

Standard Email Messaging Ports

Here's info on standard email messaging ports, which can help with configuration of advanced email settings.

Update the Gmail Password - Android™

Here's how to update the password for your Gmail account from your Android device.

Video: Troubleshooting Personal and Corporate Email
(length: 3:21)
Learn to fix your personal and corporate email with just a few simple steps.
Length: 3:21

Find My Phone

Find My Device - Android™ - Remotely Locate Device

Here's how to use Find My Device to remotely locate your Android device.

Find My Device - Android™ - Remotely Lock Device

Here's how to use Find My Device to remotely locate and lock your device.

Find My Device - Android™ - Remotely Ring Device

Here's how to make your Android device remotely ring so you can locate it.

How to Find Your Lost or Stolen Phone or Tablet

Learn how to locate, track & lock a lost or stolen device. Get the tablet or phone locator for any OS: Android, Apple, Windows, BlackBerry or basic phones.

Turn Find My Device On / Off - Android™

Here's info on how to remotely locate, lock, ring or erase your Android device.

GPS & Location Based Services

Find My Mobile - Samsung

Here's how to turn on Find My Mobile on your Samsung device.

GPS Location Settings - Android™

Here's how to view / change GPS location settings, which can affect battery life and location accuracy.

Google Maps™ - Add Layers

Here's how to add layers in Google Maps.

Google Maps™ - Download an Offline Map

If you can't get online or want to avoid global data charges while traveling, here's how to download a map.

Google Maps™ - Find Current Location

Here's how to find your current location in Google Maps.

Google Maps™ - Find Driving Directions

Here's how to find driving directions with Google Maps.

Samsung Galaxy Tab S5e - Turn GPS Location On / Off

Here's how to turn GPS location for your Galaxy Tab S5e on or off.

Gestures & Motions

Google Maps™ - Gestures

Here's how to use gestures with Google Maps on your device.

Samsung Galaxy Tab S5e - Motions and Gestures

Here's how to manage motion-activated services for your Galaxy Tab S5e.

Google Backup & restore

Samsung Galaxy Tab S5e - Google Backup and Restore

Here's how to ensure your Gmail, contacts, apps, etc. are backed up on your Galaxy Tab S5e.

Home Screen

Samsung Galaxy Tab S5e - Customize Your Home Screen

Here's how to add / remove Home screen items (widgets, apps or folders) and set the wallpaper on your Galaxy Tab S5e.

Samsung Galaxy Tab S5e - View / Manage Home Screen Panels

Here's how to view / add / remove panels and set a default Home screen panel for your Galaxy Tab S5e.

Samsung Galaxy Tab S5e Simulator: Adding Apps and Widgets to the Home Screen

An interactive guide on how to place apps and widgets on the Home screen of your Samsung Galaxy Tab S5e for quick access to them.

Samsung Galaxy Tab S5e Simulator: Adding Folders to the Home Screen

Find out how to add folders to the Home screen on your Samsung Galaxy Tab S5e to help organize your apps.

Samsung Galaxy Tab S5e Simulator: Adding and Deleting a Home Screen

See how to add and delete Home screens on your Samsung Galaxy Tab S5e.

Samsung Galaxy Tab S5e Simulator: Adding and changing a Lock screen

Learn to add and change a lock screen on your Samsung Galaxy Tab S5e.

Samsung Galaxy Tab S5e Simulator: Adding emergency information to your Lock screen

Learn to add emergency information on the lock screen on your Samsung Galaxy Tab S5e.

Samsung Galaxy Tab S5e Simulator: Adjusting Apps and Widgets on the Home Screen

Learn how to rearrange and resize apps and widgets on the Home screen of your Samsung Galaxy Tab S5e.

Samsung Galaxy Tab S5e Simulator: Changing the default Home screen

Learn to change the default home screen on your Samsung Galaxy Tab S5e.

Samsung Galaxy Tab S5e Simulator: Removing Apps and Widgets from the Home Screen

See how to remove apps and widgets from the Home screen of your Samsung Galaxy Tab S5e.

Samsung Galaxy Tab S5e Simulator: Use Shortcuts to Unlock the Screen

Learn to use shortcuts to unlock the screen on your Samsung Galaxy Tab S5e.

Hotspot

Samsung Galaxy Tab S5e - Configure Broadcast Settings - Mobile / Wi-Fi Hotspot

Here's how to check settings if you're having issues connecting to the Mobile Hotspot on your Galaxy Tab S5e.

Samsung Galaxy Tab S5e - Turn Mobile / Wi-Fi Hotspot On / Off

Here's how to turn the Mobile Hotspot for your Galaxy Tab S5e on or off.

Internet & Web Browser

Chrome Browser - Android - Access Websites

Here's how to access websites using the Chrome browser on your Android smartphone / tablet.

Chrome Browser - Android - Clear Temporary Internet Files

Here's how to clear temporary internet files on your Chrome browser if you're getting a 'page cannot be displayed' error or can't browse the internet.

Chrome™ Browser - Android™ - Add a Browser Bookmark  

Here's how to add a bookmark via the Chrome browser on your Android smartphone / tablet.

Chrome™ Browser - Android™ - Allow / Block Browser Cookies  

If you can't browse the internet or view website images via the Chrome browser on your device, view this info.

Chrome™ Browser - Android™ - Delete a Browser Bookmark  

Here's how to delete a saved bookmark via the Chrome browser on your Android smartphone / tablet.

Chrome™ Browser - Android™ - Edit a Browser Bookmark  

Here's how to edit a saved bookmark via the Chrome browser on your Android smartphone / tablet.

Chrome™ Browser - Android™ - Open a Browser Bookmark  

Here's how to open a saved bookmark via the Chrome browser on your Android smartphone / tablet.

Chrome™ Browser - Android™ - Save Pictures from Browser

Here's how to save a photo via the Chrome browser on your Android smartphone / tablet.

Chrome™ Browser - Android™ - Turn JavaScript On / Off

Here's how to check JavaScript settings, which often helps when you can't view web pages on your device.

Disable Work Offline - Internet Browser

Here's how to check if you're offline if you can't connect to the internet via computer with Internet Explorer, Chrome or Firefox.

How to Check Your Internet Connection Speed

Here's how to test your connection speeds for your smartphone / tablet / jetpack / router / laptop etc. if it's slower than expected.

Samsung Galaxy Tab S5e - Change the Browser Start / Home Page

Here's how to change the Home page in Chrome on your Galaxy Tab S5e.

Samsung Galaxy Tab S5e Simulator: Bookmarking a Website

Learn how to bookmark a website on your Samsung Galaxy Tab S5e, so it's easy to find later.

Samsung Galaxy Tab S5e Simulator: Navigating to a Website

Discover how to find a website using your Samsung Galaxy Tab S5e.

Samsung Galaxy Tab S5e Simulator: Searching the Web Using Your Voice

Explore how to search the web using your voice with your Samsung Galaxy Tab S5e.

Samsung Galaxy Tab S5e Simulator: Using Web Browser Windows

A visual walkthrough of opening, closing and switching between windows or tabs in the web browser of your Samsung Galaxy Tab S5e.

View Browser History - Android™

Here's how to view the browser history on your Android smartphone.

Keyboard

Turn Voice Input On / Off - Android™

Here's how to use voice input instead of the keyboard on your Android device to type hands-free.

Language

Samsung Galaxy Tab S5e - Language Selection

Here's how to change the language used on your Galaxy Tab S5e.

Samsung Galaxy Tab S5e Simulator: Changing the Language

Discover how to change the language settings on your Samsung Galaxy Tab S5e.

Lock, Unlock, Password & Security

Samsung Galaxy Tab S5e - Add Additional Fingerprints

Here's how to add additional fingerprints for security to your Galaxy Tab S5e.

Samsung Galaxy Tab S5e - Enable / Disable / Modify Screen Lock

Here's how to set up, change or disable the screen lock option (e.g., password, pattern, etc.) for your Galaxy Tab S5e.

Samsung Galaxy Tab S5e - Manage Screen Lock Settings

Here's how to configure the screen lock settings for your Galaxy Tab S5e.

Samsung Galaxy Tab S5e - Remove Saved Fingerprints

Here's how to delete a saved fingerprint from your Galaxy Tab S5e.

Samsung Galaxy Tab S5e - Set Lock Screen Notifications

Here's how to manage how notifications appear on your Galaxy Tab S5e when the screen is locked.

Samsung Galaxy Tab S5e - Set Up Face Recognition

Here's how to set up facial recognition to unlock your Galaxy Tab S5e.

Samsung Galaxy Tab S5e - Set Up Fingerprint Recognition

Here's how to set up fingerprint recognition for your Galaxy Tab S5e.

Samsung Galaxy Tab S5e - Smart Lock

Here's how to turn on and customize the Smart Lock setting on your Galaxy Tab S5e.

Samsung Galaxy Tab S5e - Unlock Screen

Here's how to unlock the screen on your Galaxy Tab S5e.

Samsung Galaxy Tab S5e Simulator: Setting Screen Security

A visual guide for setting screen security on your Samsung Galaxy Tab S5e to help protect your private information.

Samsung Galaxy Tab S5e Simulator: Unlocking the Screen

See how to unlock the screen on your Samsung Galaxy Tab S5e.

Memory/Storage

Format SD / Memory Card via PC

Here's how to format or erase your SD / memory card using a computer.

Samsung Galaxy Tab S5e - Check Device Storage

Here's how to check available space if your Tab S5e runs slowly, crashes / resets or running apps freeze.

Samsung Galaxy Tab S5e - Export Contacts to SD / Memory Card

Here's how to export your Galaxy Tab S5e contacts to an SD / memory card.

Samsung Galaxy Tab S5e - Format SD / Memory Card

Here's how to erase all data on the SD / memory card in your Galaxy Tab S5e.

Samsung Galaxy Tab S5e - Import Contacts from SD / Memory Card

Here's how to move contacts from an SD / memory card to your Galaxy Tab S5e.

Samsung Galaxy Tab S5e - Insert or Remove SD / Memory Card

Here's how to insert or remove an SD / memory card for your Galaxy Tab S5e.

Samsung Galaxy Tab S5e - Move Files from Internal Storage to SD / Memory Card

Here's how to move files from device storage to an SD / memory card on your Galaxy Tab S5e.

Mobile Hotspot

Samsung Galaxy Tab S5e Simulator: Setting Up Mobile Hotspot

An interactive guide for setting up your Samsung Galaxy Tab S5e as a Mobile Hotspot, so you can share your data connection with other devices.

Navigating & Multitasking

Samsung Galaxy Tab S5e - Use Multi Window

Here's how to use two apps simultaneously on your Galaxy Tab S5e.

Samsung Galaxy Tab S5e Simulator: Multitasking Between Apps

See how to easily switch between and close apps that are running on your Samsung Galaxy Tab S5e.

Samsung Galaxy Tab S5e Simulator: Navigating multiple Home screens

Find out how to navigate multiple Home screens on your Samsung Galaxy Tab S5e.

Samsung Galaxy Tab S5e Simulator: Using Multi Window

See how to use split screen on your Samsung Galaxy Tab S5e.

Samsung Galaxy Tab S5e Simulator: Using the Notification Panel

Find out how to access and clear the Notification Panel on your Samsung Galaxy Tab S5e.

Near Field Communication (NFC)

Samsung Galaxy Tab S5e - Turn Android™ Device Protection On / Off

Here's how to turn Android Device Protection for your Galaxy Tab S5e on or off.

Operating System & Software

Protect Against Downloading Ransomware Malware - Android™

Here's info to help protect your device against ransomware.

Remove Ransomware From the Device - Android™

Here's how to remove ransomware from your device.

Samsung Galaxy Tab S5e - Factory Data Reset (Powered Off)

Here's how to factory / hard reset your Galaxy Tab S5e if the screen freezes or call, app, audio or sync issues occur and the device won't start up.

Samsung Galaxy Tab S5e - Factory Data Reset (Powered On)

Here's how to factory / hard reset your Galaxy Tab S5 if the screen freezes or call, app, audio or sync issues occur.

Samsung Galaxy Tab S5e - Install Device Software Updates

Here's how to check for and install software updates on your Galaxy Tab S5e.

Samsung Galaxy Tab S5e - View Software Version

Here's how to view the software version your Galaxy Tab S5e is running.

Samsung Galaxy Tab S5e Software Update

Get instructions on downloading the latest software update for performance improvements to your Galaxy Tab S5e, including current Android security patches.

SIM Card

Samsung Galaxy Tab S5e - Enable / Disable / Modify SIM PIN

Here's how to change the SIM PIN for your Galaxy Tab S5e or turn it on or off.

Samsung Galaxy Tab S5e - Insert / Remove SIM Card

Here's how to properly insert or remove a SIM card for your Galaxy Tab S5e.

Samsung Galaxy Tab S5e - Turn SIM PIN On / Off

Here's how to turn the SIM PIN for your Galaxy Tab S5e on or off.

Samsung Galaxy Tab S5e - View SIM Card Number

Here's how to view the SIM card number associated with your Galaxy Tab S5e.

Samsung Galaxy Tab S5e Simulator: Inserting and Removing the Nano SIM Card

Find out how to insert and remove a nano SIM card from your Samsung Galaxy Tab S5e.

Samsung Galaxy Tab S5e Simulator: Inserting and Removing the microSD Card

Find out how to insert and remove a microSD card from your Samsung Galaxy Tab S5e.

Unblock SIM PIN - Android Smartphones / Tablets

Here's how to unblock the SIM PIN for your Android smartphone / tablet.

Social Networking

Manage Facebook® Privacy

If you want to change your Facebook privacy or security, here's how to access those options.

Sounds, Volume & Audio

Samsung Galaxy Tab S5e - Turn Off All Sounds

Here's how to turn off / silence all sounds on your Galaxy Tab S5e.

Samsung Galaxy Tab S5e - Vibrate Mode

Here's how to turn vibrate mode for your Galaxy Tab S5e on or off.

Samsung Galaxy Tab S5e - Volume Controls

Here's how to adjust the volume if your Galaxy Tab S5e doesn't vibrate or play sounds when receiving calls / messages.

Status Indicators/Lights

Samsung Galaxy Tab S5e - View Signal Strength

Here's how to view signal strength on the Galaxy Tab S5e.

TV

Samsung Galaxy Tab S5e - View Device Screen on TV

Here's how to share your screen or media files with another screen (TV, game console, etc.) using your Galaxy Tab S5e.

Text & Multimedia Messaging

Cancel Text Messaging Subscriptions

Here's how to cancel text messaging subscriptions from your phone.

Deregister iMessage - Cannot Send/Receive SMS/MMS On a Non-Apple Device

Here's info to help If you're unable to send or receive SMS / MMS messages on a Non-Apple device.

Samsung Galaxy Tab S5e - Cut, Copy and Paste Text

Here's how to cut, copy, and paste text on your Galaxy Tab S5e.

Verizon Messages - Android Tablet - Manage Text Message Signature Settings

Here's how to enter or edit your Verizon Messages (Message+) signature from your Android tablet.

Video: Verizon Messages - Getting Creative
(length: 1:31)
Add a personal touch to your messages with some of the easy tools in Verizon Messages. Customize pictures, and even send an eGift from one of over 30 merchants.
Length: 1:31

Video: Verizon Messages - On the Move
(length: 2:04)
With Verizon Messages, schedule a message to be sent at a later time or date and use driving mode to stay safe while you're on the road.
Length: 2:04

Tips, Tricks & Shortcuts

Android™ - Access Menus with Long Press

Here's how to view menu options for apps on the Home screen of your Android device.

Samsung Galaxy Tab S5e - Capture a Screenshot

Here's how to take a screenshot on your Galaxy Tab S5e.

Samsung Galaxy Tab S5e - Set Up Printing

Here's how to set up printing on your Galaxy Tab S5e.

Samsung Galaxy Tab S5e Simulator: Adjusting your display size

Learn how to adjust display size on your Samsung Galaxy Tab S5e.

Samsung Galaxy Tab S5e Simulator: Adjusting your font size

A visual guide for adjusting font size using your Samsung Galaxy Tab S5e.

Samsung Galaxy Tab S5e Simulator: Finding your Smart Switch device PIN

A visual guide for finding your Smart Switch device PIN on your Samsung Galaxy Tab S5e.

Samsung Galaxy Tab S5e Simulator: Planning Your Day

Discover how to do plan your day with your Samsung Galaxy Tab S5e.

Samsung Galaxy Tab S5e Simulator: Searching Your Photos

Discover how to do a photo search using Google on your Samsung Galaxy Tab S5e.

Samsung Galaxy Tab S5e Simulator: Searching Your Screen

Discover how to do a screen search using Google on your Samsung Galaxy Tab S5e.

Samsung Galaxy Tab S5e Simulator: Setting Up Google Assistant™

See how to use set up Google Assistant on your Samsung Galaxy Tab S5e.

Samsung Galaxy Tab S5e Simulator: Setting up Bixby

A visual guide on how to set up Bixby on your Samsung Galaxy Tab S5e.

Samsung Galaxy Tab S5e Simulator: Transferring content from your old device using external storage

Learn how to transfer content from your old device to your Samsung Galaxy Tab S5e with external storage.

Samsung Galaxy Tab S5e Simulator: Transferring content from your old device with a USB connection

Learn how to transfer content from your old device to your Samsung Galaxy Tab S5e with a USB connection.

Samsung Galaxy Tab S5e Simulator: Transferring content from your old device with a wireless connection

Learn how to transfer content from your old device to your Samsung Galaxy Tab S5e with a wireless connection.

Samsung Galaxy Tab S5e Simulator: Using Bixby Home

Learn how to use Bixby Home on your Samsung Galaxy Tab S5e.

Samsung Galaxy Tab S5e Simulator: Using Bixby Reminder

A visual guide for using Bixby Reminder on your Samsung Galaxy Tab S5e.

Samsung Galaxy Tab S5e Simulator: Using Bixby Vision

A visual guide for how to use Bixby Vision on your Samsung Galaxy Tab S5e.

Samsung Galaxy Tab S5e Simulator: Using TalkBack

An interactive guide on how to use talkback with your Samsung Galaxy Tab S5e.

Samsung Galaxy Tab S5e Simulator: Using Voice Actions

Discover how to use your voice in Google Now to write an email on your Samsung Galaxy Tab S5e.

Samsung Galaxy Tab S5e Simulator: Using Voice Assistant

Learn how to use voice assistant on your Samsung Galaxy Tab S5e.

Samsung Galaxy Tab S5e Simulator: Using Your Feed

See how to use Googleto automatically give you updates and information you want on your Samsung Galaxy Tab S5e.

Samsung Galaxy Tab S5e Simulator: Using accessibility shortcuts

Learn how to use accessibilty shortcuts on your Samsung Galaxy Tab S5e.

Samsung Galaxy Tab S5e Simulator: Using screen magnification

Learn how to use screen magnification on your Samsung Galaxy Tab S5e.

Top 10 Things to Do with Your New Tablet

Learn how to set up your new tablet with important features and functions. Get the most out of your new tablet with these practical tips.

Visual & Hearing Accessibility

Accessibility Settings - Android™

Here's how to configure common accessibility settings for your Android smartphone or tablet.

Magnification Gestures / Touch Zoom - Android™

Here's how to configure your magnification gestures on your Android smartphone or tablet.

Turn TalkBack / Screen Reader On or Off - Android

Here's how to turn TalkBack / Screen reader for your Android device on or off.

Wallpapers/Theme

Samsung Galaxy Tab S5e Simulator: Changing the Wallpaper

Learn how to change the background of the Home screen on your Samsung Galaxy Tab S5e.

Wi-Fi & Network

Samsung Galaxy Tab S5e - Access Wi-Fi Direct

Here's how to use Wi-Fi Direct so you can easily connect your Galaxy Tab S5e with other Wi-Fi capable devices.

Samsung Galaxy Tab S5e - Add a Virtual Private Network

Here's how to add a virtual private network (VPN) to your Galaxy Tab S5e.

Samsung Galaxy Tab S5e - Add a Wi-Fi Network

Here's how to add a Wi-Fi network to your Galaxy Tab S5e.

Samsung Galaxy Tab S5e - Auto Switch Between Wi-Fi & Mobile Data Networks

Here's how to allow your Galaxy Tab S5e to auto-switch between Wi-Fi and mobile data.

Samsung Galaxy Tab S5e - Change Mobile / Wi-Fi Hotspot Password

Here's how to change the Mobile Hotspot password on your Samsung Galaxy Tab S5e.

Samsung Galaxy Tab S5e - Manage Mobile / Wi-Fi Hotspot Settings

Here's how to configure Mobile Hotspot settings (e.g., password, allowed devices, etc.) on your Galaxy Tab S5e.

Samsung Galaxy Tab S5e - Network Mode Settings

View this info on network mode settings if you're having issues with data services on your Galaxy Tab S5e.

Samsung Galaxy Tab S5e - Remove Wi-Fi Connection

Here's how to remove a saved Wi-Fi network from your Galaxy Tab S5e.

Samsung Galaxy Tab S5e - Reset Network Settings

Here's how to reset the network settings on your Galaxy Tab S5e if you can't connect to the internet.

Samsung Galaxy Tab S5e - Tethered Modem Connection

Here's how to use your Galaxy Tab S5e as a modem to connect to the internet via USB or Bluetooth.

Samsung Galaxy Tab S5e - Turn Wi-Fi On / Off

Here's how to turn Wi-Fi for your Galaxy Tab S5e on or off.

Samsung Galaxy Tab S5e Simulator: Connecting to a Wi-Fi Network

Learn how to use your Samsung Galaxy Tab S5e to connect to a Wi-Fi network, so you can access the internet without using data.

Video: Troubleshooting a Wi-Fi Connection
(length: 2:55)
Having issues with your Wi-Fi connection? Have no fear! Follow these simple steps to get your Wi-Fi connection up and running.
Length: 2:55