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Troubleshooting

How to restart your Verizon phone

Many issues with your mobile device can be resolved with a simple restart. Read these FAQs for help with powering your device on and off or resetting your device.

If these answers don't solve your issue, visit our Troubleshooter. You can expect to fix most issues in under 5 minutes. If you need more help we'll connect you to a Customer Service Representative.

Troubleshoot your device.
Use our Troubleshooting Assistant to fix your device issues.

FAQs

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