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Hum× (1st gen) - all-in-one connected car system | Support Overview

Hum by Verizon makes your car smarter, safer and more connected. Here you can find help for your Hum× (1st gen) connected car system. With Hum× (1st gen) you can:

  • Check your vehicle's health anytime.
  • Get service reminders like when your next oil change is due.
  • Set speed and boundary alerts for family members to help keep them safe.

Hum× (1st gen) includes an OBD II reader and access to the Hum app. Our latest version of Hum× (2nd gen) includes a Bluetooth® speaker for hands-free calling and one-touch access to emergency assistance. For help with Hum× (2nd gen) visit our Hum× (2nd gen) Support overview page.

Filter all topics below.


Activation, Setup & User Guides

Hum x by Verizon - Charge the Speaker

Here's info on how to charge your Hum x Bluetooth speaker.

Humx by Verizon Quick Start Guide (PDF)

This Quick Start Guide can help you get the most out of your device.

Alerts & Reminders

Hum by Verizon - Mobile App - Manage Alerts and Notifications

Here’s how to manage which notifications and alerts you want to receive from the Hum app.

Hum by Verizon - Mobile App - Set Scheduled Maintenance Reminders

Here's how to set up and receive alerts from your Hum system when it's time for maintenance (e.g., oil change).

Hum by Verizon - Web Portal - Manage Alerts and Notifications

Here’s how to manage which notifications and alerts you want to receive from the Hum website.

Auto health

Hum by Verizon - Auto Health Report

Here's how to view the auto health report and diagnostic issues for your Hum equipped vehicle.

Auto maintenance

Hum by Verizon - Add / View Glovebox Service Records and Maintenance

Here's how to add or view service / maintenance records using Hum Glovebox.

Video: Hum's Auto Health and Roadside Assistance
(length: 1:34)

Hum lets you check your car's health from your phone and detect problems before you hit the road, all from inside the app.
Length: 1:34

Basics

Hum by Verizon - Family Member Access Comparison

Here's how to view what features are available to Hum Account Holders / Family Members via the web portal and mobile app.

Hum by Verizon - Service Marketplace (Car Wash Trial)

Here's how to request a car wash using the Service Marketplace in your Hum app.

Bluetooth

Hum x by Verizon - Create a Paired Connection

Here's how to pair your phone with the Hum x Bluetooth speaker.

Boundary alerts

Hum by Verizon - Mobile App - Add a Boundary Alert

Here's how to set boundaries and receive alerts when a Hum equipped vehicle enters / exits a specific area.

Hum by Verizon - Web Portal - Add a Boundary Alert

Create a new boundary alert in the Hum website.

Hum by Verizon - Web Portal - Delete a Boundary Alert

Delete a boundary alert in the Hum website.

Hum by Verizon - Web Portal - Edit a Boundary Alert

Change boundary alert details in the Hum website.

Data

Hum x by Verizon - View Data Usage

Here's how to view how much data your Hum x has used.

Device Settings

Hum by Verizon - Mobile App - View Safety Score

Here's how to view and manage the Safety Score the Hum app gives you based on your driving habits.

Sounds, Volume & Audio

Hum x by Verizon - Volume Controls

Here's how to adjust the volume for your Hum x device.

Speed alerts

Hum by Verizon - Mobile App - Add a Speed Alert

Here's how to set speed limits and receive speed alerts on your Hum equipped vehicle via the mobile app.

Hum by Verizon - Mobile App - Edit a Speed Alert

Here’s how to change a speed alert in a Hum app to know if you go too fast.

Hum by Verizon - Mobile App - Speed Alert History

View your past speed alerts in the Hum app.

Hum by Verizon - Web Portal - Add a Speed Alert

Here's how to set speed limits and receive speed alerts on your Hum equipped vehicle via the web portal.

Hum by Verizon - Web Portal - Delete a Speed Alert

Here’s how to delete a speed alert in a Hum app to know if you go too fast.

Hum by Verizon - Web Portal - Edit a Speed Alert

Here’s how to change a speed alert in a Hum website to know if you go too fast.

Hum by Verizon - Web Portal - Speed Alert History

View your past speed alerts in the Hum website.

Wi-Fi & Network

Hum x by Verizon - Change the Wi-Fi Password

Here's how to change the password needed to connect to the Mobile Hotspot on your Hum x.