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Verizon SmartHub Software Update

Verizon Wireless is pleased to announce a software update for your device. This software update has been tested to optimize device performance, resolve known issues, and apply the latest security patches.

Before you download:

  • Make sure the device is ON and has a strong Verizon Wireless network connection.
  • Ensure your battery is fully charged before starting the software update.

System Update 4

The details:

Release date: 02/08/2019
Software version: 17.3.201811131740.0186

What's changing:

Critical Update:

  • SmartHub appending 62 on Caller ID of calling number from inter-carriers
  • SmartHub reporting "dead air" using One TalkSM system
  • Addresses a certificate update for API servers

There is no action required by you to start the FOTA download process with the SmartHub devices.

As long as the device is plugged in, the download will begin once the device is notified via the network that the software update is ready.

System Update 3

Software Version: 17.3.201803231741.0186

Critical update

Fixes an issue with a small number of units continuously restarting.

Your Smarthub will automatically start the software update if it's plugged in and connected to the Verizon Wireless LTE network.

Updated: 04/23/2018

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