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Voicemail Comparison Chart

Use the information below to compare your voicemail options. Visit our Voicemail Support page for information about getting, setting up and using these voicemail options.  

  Voicemail (Included) iPhone® Visual Voicemail (Included) Voicemail to Text for iPhone ($2.99) Visual Voicemail (Included) Premium Visual Voicemail ($2.99)
Storage Capacity 20 messages 40 messages 40 messages 20 messages 40 messages
Message Duration 3 minutes 3 minutes 3 minutes 3 minutes 5 minutes
Voicemail Transcription1, 3 -- Yes4 Yes5 -- Yes
Manage Standard Greetings *86 only App and *86 App and *86 App and *86 App and *86
Caller Dependent Greetings2 -- -- -- -- 20
Caller Dependent Greeting
members per group
-- -- -- -- 50
Call Return -- Yes Yes Yes Yes
Reply by Text Message and Email -- Yes Yes Yes Yes
Forward by Text Message and Email -- -- -- -- Yes
Save Voicemails to Device6 -- -- -- Yes Yes
Contact List Integration -- Yes Yes Yes Yes
Fax Support -- -- -- -- Yes
Distribution Lists 15 -- -- 15 20
Distribution Members 10 -- -- 10 50
Personal Operator -- -- -- -- Yes
Mobile Application -- Yes Yes Yes Yes
Reply by Facetime® -- Yes Yes -- --
Compatible Operating Systems Basic phones, Android™ smartphones, BlackBerry, Windows Phones iOS only iOS only Android, BlackBerry, Windows Phone Android, BlackBerry, Windows Phone
Voicemail Platform AnyPath & Comverse

-- Not Available

1 Voicemail Transcription: Discreetly read voicemails without listening to them
2 Caller Dependent Greetings: Create personal greetings for a caller or a group of callers
3 Only the first 45 seconds of each voice message will be transcribed
4 Voicemail transcriptions for customers using iPhones with iOS 10 or later are supported with Apple's voicemail app
5 Transcribed voicemails will be sent as an SMS. Important: A transcribed voicemail won’t be sent to you by text message if Live Voicemail is active on your device. Learn how to disable Live Voicemail.
6 Windows Phones that support Visual Voicemail ($2.99), do not support saving voicemails to the device.

Apple, the Apple logo, and iPhone are trademarks of Apple Inc., registered in the U.S. and other countries.
Android is a trademark of Google, Inc.
© 2024 BlackBerry. All rights reserved. BlackBerry® and related trademarks, names and logos are the property of BlackBerry Limited and are registered and/or used in the US and countries around the world.
Windows is a registered trademark of Microsoft Corporation in the United States and other countries.