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Xbox All Access with Verizon mobile FAQs

Learn how to get Xbox All Access with Verizon mobile or Verizon 5G Home Plus, 5G Home or LTE Home Internet.

About Xbox All Access

Payments / Financing

Xbox Game Pass Ultimate

Digital Direct – redemption of content

Returns & exchanges/ Warranty & Repairs

Early Termination of Xbox All Access

Troubleshooting

*Your rate will be 0% APR, subject to an eligibility check. Your term length will be a 24-month term. For example, a $599.76 purchase would cost $24.99/month, over 24 months, at 0% APR. Applies to eligible purchases only. Estimated payment amount excludes taxes and shipping charged by Verizon. Payment options through Affirm are provided by these lending partners.

Xbox Game Pass Ultimate Subscription Terms: Use your active Xbox Game Pass Ultimate membership to play games on Xbox One and Xbox Series consoles, and Windows 10/11 PC (excludes Windows in S mode and ARM devices), and stream select games (where available) to your supported devices. Xbox Game Pass Ultimate includes Xbox Game Pass for Console, PC Game Pass, Xbox Live Gold and additional benefits. Note: Joining Xbox Game Pass Ultimate automatically upgrades your existing Xbox Live Gold, Xbox Game Pass (PC or Console), and/or EA Play membership(s) to Xbox Game Pass Ultimate at a conversion ratio each based on days remaining. Learn how this works at www.xbox.com/gamepass. Future code redemptions are also subject to a conversion ratio. Conversion ratio subject to change. All conversions to Xbox Game Pass Ultimate are final: Once converted, you cannot re-convert your Xbox Game Pass Ultimate membership back to a previous membership. EA Play subject to terms: www.ea.com/ea-play/terms. Other existing subscriptions may also be subject to conversion. Maximum 36 months of redeemed Xbox Game Pass Ultimate per account at a time, including any converted time from Xbox Live Gold, Xbox Game Pass (PC or Console), and/or EA Play. Game titles, number, features, and availability vary over time, by region and platform. Learn more at www.xbox.com/regions. Notice before purchase of add-ons, DLC, consumables, virtual currency, or subscriptions (sold separately): If your membership terminates or a game is removed from the catalog, you must reactivate your membership or buy the game separately to continue using these items. Requires download(s) (significant storage, broadband, and ISP fees apply) and Microsoft account. May require additional hardware and subscriptions. Age restrictions apply. Online multiplayer between Xbox console generations not supported in some games. Xbox Game Pass discounts are based on Microsoft Store price and are not combinable with other offers and are not redeemable for cash. Discount offers exclude titles within 30 days of launch and are not available with select titles. Number and content of Perks vary by region, platform, and over time, and must be redeemed by stated timeframe. Service, features, and requirements may change or be retired. Subject to the Microsoft Services Agreement (microsoft.com/msa). For PC: App download, Windows update(s), and storage required (xbox.com/pcgamepass). System requirements vary by game; performance scales with higher end systems. See here for Cloud Gaming Terms. Xbox Console Warranty: Xbox Series X|S console is under a 1 year limited hardware warranty (90 days for controller/accessories) regardless of length of payment terms. (Microsoft Limited Hardware Warranty: https://support.microsoft.com/warranty).

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