Data subject request form

If you receive services only in the United States, submit your request to Requests made on the form below which relate to services only in the United States will be returned to you.


* Indicates Required Field

Description of your relationship with Verizon (please choose one and also provide any reference that may be applicable to your relationship such as customer or application number)*
(150 characters)
Purpose of Contact (choose one)*
(150 characters)

IMPORTANT:  Before submitting your request please review and acknowledge the privacy notice below.

Privacy Notice

If you access our applications, services, or portals from the EU, Iceland, Liechtenstein, or Norway, this Privacy Notice explains how Verizon Communications Inc. collects, uses, and discloses your personal data when you register with us or use our applications, services, or portals. Collection, use, and disclosure of personal data is sometimes referred to as processing. This notice also explains your rights related to this data.

  1. Personal data we use: Any data that could reasonably be used to identify you is personal data. We collect your personal data when you provide it to us and when you use the application, service, or portal. Your personal data includes your name, work address, wireline and/or mobile telephone number, email address, IP address, device identifying information, and employer’s name accessed through the application, service, or portal.

  2. The data controller: Verizon Communications Inc. located at 1095 Avenue of the Americas, New York, New York 10036, USA.

  3. Email Form

  4. Verizon’s reasons for processing your personal data: We process your personal data as set forth in the Verizon Privacy Policy and to: (1) identify and authenticate users of the application, service, or portal; (2)   operate, provide customer and supplier support and account management, and improve the application, service, or portal; (3) communicate with you with respect to the operation of the application, service, or portal; or (4) when necessary, exercise our legal rights. We must have a legal basis to process your personal data. In this case, we are processing your data to meet our legitimate business interests. We have put in place safeguards to ensure that your privacy is protected and that our legitimate interests do not override your interests or fundamental rights and freedoms.

  5. International transfer of your personal data: Your personal data will, in many instances, be processed outside of the EEA by Verizon or the approved third party suppliers, operating in: (a) IT Hardware and Software Services; (b) Cloud Services; (c) Advertising & Marketing; (d) Business Services & Human Capital Management; and (e) Administration & Field Services. Verizon has safeguards in place in accordance with applicable law to ensure that your personal data will, at all times and in all locations, be adequately protected to the standards required by applicable EEA Data Protection laws.  International data transfers among the Verizon family of companies are consistent with the Verizon Binding Corporate Rules.

  6. When we share your personal data: We may share your personal data among the Verizon family of companies, with our approved third party suppliers (as described above), and as set forth in the Verizon Privacy Policy.

  7. Personal data retention period: We will keep your personal data for as long as we have a relationship with you. Once our relationship with you has come to an end, we will retain your personal data for a period of time that enables us to: (1) maintain business records for analysis and/or audit purposes; (2) comply with record retention requirements under the law; (3) defend or bring any existing or potential legal claims; and (4) deal with any complaints regarding the services. We will delete your personal data when it is no longer required for these purposes. If there is any personal data that we are unable, for technical reasons, to delete entirely from our systems, we will put in place appropriate measures to prevent any further processing or use of that data. Please contact us via email if you would like additional information about data retention.

  8. Right to object. In certain circumstances, you may object to Verizon’s use of your personal data.  Please contact us via email about your right to object.

  9. Additional rights.  You may access your personal data or request that Verizon erase or restrict the processing of your personal data by contacting us via email. You also have the right to complain to your data protection regulator.  For more information about your rights, please review the Verizon Privacy Policy.

Last updated on: May, 2018