Questions and answers about home internet service

• Which internet provider is best?

  When it comes to choosing your home internet service, there is no shortage of companies out there claiming to be the best internet provider, from traditional cable companies to satellite providers to local telephone providers. In order to make an informed decision, it helps to look at the facts. Verizon’s Fios Internet has been the most awarded network for internet speed and customer satisfaction for the past 10 years.

  Unlike other ISPs, Verizon offers Fios, on a 100% fiber-optic network that offers many advantages over traditional cable. It transmits data much more efficiently, because light signals transfer data much faster than traditional DSL or copper cable.

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• How is Fios different from other broadband internet providers who also offer fiber?

  When choosing your home internet service, it’s important to understand why not all fiber-optic connections are the same. Many other internet companies offer fiber to the node (FTTN) connections, which use fiber cables to carry data to a hub close to your home and then switch to coaxial cables or DSL for the last hop. Because a lot of homes in your area may be connected to the same node, data can get bottlenecked during that “last mile” during peak usage times and slow down your internet speed.

  Fios works differently. It uses FTTH, or fiber to the home, which means the fiber cables are connected directly to your home, resulting in a faster, more reliable fiber optic internet connection.

• Can I use Verizon for home internet?

  Absolutely. The Verizon network delivers access to blazing-fast internet speeds, along with superior reliability and performance. Depending on your location, you may be eligible to order Verizon Fios, the fiber-optic technology that offers speeds in a wide variety of speed tiers. In areas with Fios Gigabit Connection, those speeds can be as high as up to 940 Mbps download/up to 880 Mbps upload.

• What internet service is available to me?

  As a leading internet services provider, Verizon offers a wide variety of internet options, from the extraordinary speeds of Fios Gigabit Connection to broadband High-Speed Internet. To quickly find out which Verizon internet services are available at your home, use our handy check availability tool.

• Which internet service is better?

  That depends on what you’re looking for in a home internet provider and how you plan to use your internet connection at home. Do you need a lot of bandwidth for several members of your household to stream, game and video chat on multiple devices at once, or just a single DSL line to send email? Fortunately, all of Verizon’s broadband internet services offer access to speed, reliability and performance, and we’re happy to help recommend the service that meets your needs.

  Depending on your location, you may be eligible for Verizon Fios or High-Speed Internet (DSL) service. In addition, our latest offering, Verizon 5G Home Internet, which has been launched in five cities (and counting!), is the first-ever 5G Ultra Wideband wireless network. With up to 940 Mbps, it offers plenty of bandwidth for streaming your favorite content in 4K on all your 4K-enabled devices—with Wi-Fi coverage that blankets your home.