FOX One Perk with select mobile and home internet plans FAQs

FOX One is a streaming service by FOX that combines all FOX channels in one place. Channels include:

• FOX News
• FOX Sports
• FOX Weather
• FS1 & FS2
• FOX Business
• FOX Deportes
• Big Ten Network (B1G)
• Local FOX stations
• FOX Network

You can watch FOX One live or on-demand. 

When you have an eligible mobile phone or home internet plan*, you can get the FOX One perk through Verizon for $15/month. That's a $4.99/month savings.

One FOX One perk is available per eligible mobile phone line, 5G Home, LTE Home plan or per each Fios Home Internet account*. Subject to FOX One perk Terms & Conditions.

*Excludes customers with Fios TV only and those with both Fios TV and Fios Home Internet.

The FOX One perk $15/month perk can be added to these monthly plans:

• myPlan phone plans - Unlimited Ultimate, Unlimited Plus and/or Unlimited Welcome.* You can add 1 of each perk per line. The $15/month per line charge appears on your mobile bill.
• myHome (5G Home, LTE Home, Fios**) - You can add 1 of each perk per line. The $15/month charge appears on your mobile bill.

You must be 18 years or older to enroll in the FOX One $15/month perk.

Keep in mind: You won't be able to view or add any perks your plan isn't eligible for.

*If you have Welcome Unlimited you can also add perks in My Verizon. Welcome Unlimited is no longer available to add to your account.
**Excludes customers with Fios TV only and those with both Fios TV and Fios Home Internet.

Yes, if you have mobile phone lines and also:

• 5G Home or LTE Home - You can add a perk to your phone lines and home internet line. We'll let you know if a line on your account already has the perk.
• An eligible Fios Home Internet plan - You can add a perk to both your mobile phone lines and add 1 of the same perk to your Fios account.

Good to know: The Mobile + Home Discount lets you get up to $10/month on an eligible perk when you have select home internet plans.

If you have Fios TV, the FOX One perk is not available because your Fios TV package already includes many of the FOX channels.

If you have Fios Home Internet (myHome) without a Fios TV subscription, you can buy the FOX One perk.

You must activate your perk subscription to use FOX One. After you enroll in the FOX One perk we’ll send you activation instructions. You can activate on either the My Verizon app or website:

• Activate FOX One Perk for My Verizon website
• Activate FOX One perk for My Verizon app

For step-by-step perk enrollment instructions visit: My Verizon App - Manage Perks or My Verizon Website - Manage Perks (Mobile and 5G/LTE Home only).

If you already have the FOX One monthly or annual subscription, you can enroll in the FOX One perk with either:

• The same email account you used for the original subscription. Because you can't cancel the original yearly subscription early:
  • The original subscription will continue to its end date.
  • You will then have 2 FOX One subscriptions, the yearly subscription and the perk subscription.
• A different email account. You will then have 2 FOX One subscriptions under 2 different accounts.
  

If you already have a FOX One subscription through a third party, you can enroll in the FOX One perk with either:

• The same email account you used for the original FOX One subscription.
  • FOX will send you a message that you are being double-billed and how to resolve it.
• A different email account:
  • You can activate the perk subscription.
  • You will then have 2 FOX One subscriptions under 2 different accounts.
    

You can enroll and register FOX Nation using a different email address. You’ll be directed to the FOX website and you can register as a separate standalone product.

No, promotions don’t carry over to the FOX One perk through Verizon.

To have a second FOX One perk, you need to use a different mobile line and a different email. If you try to enroll for the FOX One perk on a second line using the same email address, you’ll get an error message.

Up to 5 devices can stream at the same time outside the home. If a sixth stream is attempted, playback on another device must be stopped first.

Here's how billing works when you add the FOX One perk to your eligible mobile line, home internet, or Fios account:

• Billing starts when the eligible mobile phone line or home internet plan is active and you order the perk.
• The $15/month charge appears on your mobile bill if the perk is added to your mobile phone line, 5G Home, 5G Home Plus, 5G Home Ultimate, LTE Home or LTE Home Plus (wireless home internet) plan.
• You will have access to the perk as soon as billing starts by activating each subscription.*
• The perk renews automatically each month until you cancel it. You can cancel your perk subscription anytime in My Verizon.

*Important: You must activate the subscription within 90 days of buying the perk or the perk automatically cancels.

When you have the FOX One perk, manage your accounts by visiting your FOX One account settings.

There, you can manage your FOX One account membership, view or change account settings, manage notification preferences, privacy settings, billing and payments and more.

For more information visit FOX One Help.

If you cancel your FOX One perk during the billing period, you can use your perk until the end of the perk subscription period. The $15 charge for that month isn't refunded or prorated.

Good to know: You can change your mind before the end of the billing period and keep the perk. Just visit your Products & plan perks page in My Verizon.

Keep in mind: You can’t cancel the FOX One perk through FOX One. To cancel the FOX One perk, you must cancel through us.

If you cancel your FOX One perk during the billing period, you can use your perk until the end of the perk subscription period. The $15 charge for that month isn't refunded or prorated.

Good to know: You can change your mind before the end of the billing period and keep the perk. Just visit your Products & plan perks page in My Verizon.

Keep in mind: You can’t cancel the FOX One perk through FOX One. To cancel the FOX One perk, you must cancel through us.

Here’s what happens if you change or cancel your eligible plan.

If you:

• Change the line with the perk from a qualifying plan to another qualifying plan, your perk won't change.
• Cancel your qualifying plan or change to a non-qualifying plan, you can use your FOX One subscription until the end of the paid cycle.
  • If you had a FOX One subscription before having the YouTube Premium perk subscription, those subscriptions may automatically resume.

You can change or cancel your plan anytime through My Verizon.

If you cancel the Verizon mobile or home internet service your perk is associated with, your perk is canceled. The $15 perk charge isn't refunded. You can use the perk subscription until the end of the perk subscription period, then the perk subscriptions cancel. Re-enroll anytime.

Need to know: If you have a payment method (e.g., credit card, debit card, etc.) on file with FOX, FOX may resume your FOX One account and charge that previous method of payment.

If you suspend your service without billing:

• During the perk subscription period, you keep the perk and continue to be charged $15/month.
• At the end of the subscription period, the subscriptions don't renew and you won't have access to your FOX One subscriptions through Verizon.

If you don’t activate the FOX One subscription within 90 days of buying the perk:

• The perk is automatically canceled and removed from your account.
• The perk charge for that month isn’t prorated. You’re charged the full perk price.
• You won’t see a charge for the perk on your bill for the following bill cycle.

Keep in mind: If a promotion is associated with the perk purchase, you lose that promotion if either:

• You cancel the perk during the promotional period.
• The perk is canceled due to non-enrollment.

You can buy the perk again. However any promotion you had with the original purchase won't be available again. Be sure to activate the perk subscription within 90 days of purchase or the perk will automatically cancel.

If you’re having issues with the FOX One app, try to uninstall and reinstall the app.

Important: Don’t change your FOX One plan or reset your subscription.

You can contact:

• Verizon customer support for questions about eligibility, enrolling in the perk or charges on your Verizon bill.
• FOX One Help for help with your plan and account.