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Orbic® Journey™ V Software Update

Verizon is pleased to announce a software update for your device. This software update has been tested to optimize device performance, resolve known issues and apply the latest security patches.

Before you download:

  • Make sure you have a strong Verizon wireless network connection.
  • Ensure your device is plugged into AC power or your battery is fully charged before starting the software update.

System Update 3

The details:

Release date: 11/30/2021
Software Version: ORB2200L_V1.4.8_BVZPP (Prepaid); ORB2200L_V1.4.8_BVZ

What's changing:

This software update provides the following improvements for your device:

  • Addressed an issue where, in some cases, the caller ID only displays the caller's phone number but not the name.
  • Removed the Advanced calling menu from the device screen.

System Update 2.5

The details:

Release date: 05/14/2021
Software Version: ORB2200L_V1.4.5_BVZPP (Prepaid); ORB2200L_V1.4.5_BVZ (Postpaid)

What's changing:

This software update addressed the following issues:

  • During Voice over Wi-Fi set up, the state of Alabama couldn't be selected when setting up an emergency address.
  • Long press of the 1 key to access voicemail wasn't working.
  • Some customers weren't able to turn on mobile hotspot.

System Update 2

The details:

Release date: 03/25/2021
Software Version: ORB2200L_V1.4.4_BVZ (Postpaid) | ORB2200L_V1.4.4_BVZPP (Prepaid)

What's changing:

The current software update:

  • Provides added support for Voice over Wi-Fi
  • Addressed an issue where the battery is draining too quickly
  • Provides additional improvements and enhancements to your device