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Verizon GizmoWatch™ 2 - Support Overview

Find device-specific support and online tools for your GizmoWatch 2.
Activate and setup

Learn how to set up your GizmoWatch 2.


Verizon info

GizmoWatch 2 User Guide (PDF)


Troubleshoot GizmoWatch 2

This online tool will help you identify and resolve problems with your device.


Filter all topics below.


Accessories

GizmoHub App - Add Child Profile

Here's how to add a child profile via the GizmoHub app.

GizmoHub App - Delete Gizmo

Here's how to delete a Gizmo device via the GizmoHub app.

GizmoHub App - Switch Gizmos

Here's how to switch to a different Gizmo device via the GizmoHub app.

Activation, Setup & User Guides

Connect Your Device Directly to the PC

Here's how to connect your device directly to your PC.

GizmoHub App - Accept Invitation

Here's how to accept an invite to be a Gizmo contact (e.g., Caregiver, Guardian, etc.) via the GizmoHub app.

GizmoHub App - Add a Caregiver

Here's how to add a caregiver via the GizmoHub app.

GizmoHub App - Create an Account

Here's how to create an account via the GizmoHub app.

GizmoHub App - Edit Child Profile

Here's how to edit a child profile via the GizmoHub app.

GizmoHub App - Remove Child Profile

Here's how to remove a child profile via the GizmoHub app.

GizmoHub App - Sign In / Out

Here's how to sign in or out of the GizmoHub app.

GizmoWatch 2 - Activate / Set Up Device

Here's how to set up your child's GizmoWatch 2 using the GizmoHub app.

GizmoWatch 2 - Change Watch Face

Here's how to change the watch face on your child's GizmoWatch 2.

GizmoWatch 2 - Link to Smartphone

Here's how to troubleshoot if your GizmoWatch 2 isn't connecting to the caregiver's smartphone.

GizmoWatch 2 - User Guide (PDF)

Get instructions on how to set up, pair and access features for the GizmoWatch 2. Use the GizmoHub app to locate and communicate with all Gizmo devices.

Import Other Dial-up Accounts - VZAccess® Manager

Here's how to import existing Internet Service Provider (ISP) dial-up accounts using VZAccess Manager on your Windows computer.

Set Up Favorites - Mobile Web 2.0

Here's how to add your favorite websites to Mobile Web 2.0.

Basics

GizmoHub App - Change the Guardian Profile Mobile Number

Here's how to change the mobile number linked to your Gizmo profile via the GizmoHub app.

GizmoHub App - Power Gizmo Device Off

Here's how to remotely power your child's Gizmo device off via the GizmoHub app.

How to Check Verizon Wireless Service Availability

Learn how to check if your location has Verizon wireless service available. Follow these instructions to see if there's coverage in your area.

How to Clean / Disinfect Your Device

Here's how to properly clean / disinfect / sanitize your smartphone / tablet / basic phone / smartwatch / jetpack.

Video: Verizon GizmoWatch 2
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GizmoWatch 2 is a kid-friendly smartwatch designed with your child's safety in mind. It's chock-full of features parents will love, like a GPS locator, reminders and easy-to-use parental controls. This is one smartwatch that fosters independence while helping to provide parents a little peace of mind.
Length: 1:00

Battery & Power

GizmoHub App - Check Battery Life

Here's how to check the battery life of your Gizmo device via the GizmoHub app.

GizmoWatch 2 - Charge the Device

Here's how to charge your GizmoWatch 2.

GizmoWatch 2 - Check Battery Life

Here's how to check the battery life on your GizmoWatch 2.

Calling & Dialing

Call Waiting - Smartphone

Here's how to answer call on your Android / BlackBerry / Windows smartphone while you're on another call.

GizmoHub App - Place Call to Child's Gizmo Device

Here's how to place a call to your child's Gizmo device via the GizmoHub app.

GizmoHub App - Turn Auto-answer Calls On / Off

Here's how to turn Auto-answer calls for your child's Gizmo on or off via the GizmoHub app.

GizmoWatch 2 - Call a Number

Here's how to make and end a call on your GizmoWatch 2.

Camera, Photos & Videos

GizmoWatch 2 - Choose Contact Picture

Here's how to choose a picture for a contact on your GizmoWatch 2.

Contacts

GizmoHub App - Add a Contact

Here's how to add a contact (e.g., Guardian, Caregiver, Buddy) via the GizmoHub app.

GizmoHub App - Change Trusted Contact's Relationship

Here's how to change a contact's relationship to a child via the GizmoHub app.

GizmoHub App - Delete a Contact

Here's how to delete a contact from your child's Gizmo device via the GizmoHub app.

GizmoHub App - Edit Contact Permission Levels

Here's how to permission levels for existing contacts via the GizmoHub app.

GizmoHub App - Edit a Contact

Here's how to edit a contact via the GizmoHub app.

Device ID & Info

GizmoWatch 2 - View Device ID (ESN / IMEI / MEID)

Here's how to view the IMEI on your GizmoWatch 2.

Device Settings

Disable Automatic Configuration and Proxy Server Settings

Here's how to disable automatic configuration and proxy server settings on your device.

GizmoHub App - Add Quiet Times

Here's how to add quiet times to silence your child's Gizmo device during specified times via the GizmoHub app.

GizmoHub App - Reassign Primary Guardian Profile

Here's how to reassign the primary guardian profile via the GizmoHub app.

GizmoHub App - Remove a Caregiver

Here's how to remove a caregiver via the GizmoHub app.

GizmoHub App - View Mobile Number

Here's how to view the mobile number for your child's Gizmo device via the GizmoHub app.

GPS & Location Based Services

GizmoHub App - Add Location Alerts

Here's how to add location alerts via the GizmoHub app.

GizmoHub App - Check Child's Location

Here's how to locate your child's Gizmo device via the GizmoHub app.

GizmoHub App - Remove Location Alerts

Here's how to remove location alerts via the GizmoHub app.

GizmoHub App - Turn Satellite Map View On / Off

Here's how to switch to satellite view when checking your child's location via the GizmoHub app.

GizmoWatch 2 - Send Location Update

Here's how to send a location update from your GizmoWatch 2.

Home Screen

Customizing favorites on the Home Deck - Mobile Web

Here's how to add a link / folder to mobile web on your desktop or notebook computer.

GizmoWatch 2 - Activities and Gadgets

Here's how to access fun activities and gadgets on your GizmoWatch 2.

GizmoWatch 2 - View Home Screen Panels

Here's how to view the different Home screen panels (e.g., Control panel, Contacts, Gadgets, etc.) on your GizmoWatch 2.

Internet & Web Browser

Reboot the Router

If you can't connect to your Wi-Fi router, rebooting or restarting the may help.

Lock, Unlock, Password & Security

GizmoHub App - Change Profile Password

Here's how to change the password for your Gizmo profile via the GizmoHub app.

Navigating & Multitasking

GizmoHub App - Manage To-Do List

Here's how to add, edit or delete tasks for your child's to-do list via the GizmoHub app.

Operating System & Software

Android Operating System (OS) FAQs

Learn about the Android operating system, including what it is, how to find your current OS version, how to get an update and more.

GizmoHub App - Remote Factory Data Reset

Here's how to perform a remote factory data reset your child's Gizmo device via the GizmoHub app.

GizmoHub App - View Software Version

Here's how to view the software version for your child's Gizmo device via the GizmoHub app.

GizmoWatch 2 - Factory Data Reset (Powered On)

Here's how to factory / hard reset your GizmoWatch 2 if it has a blank screen or you can't make or receive calls.

GizmoWatch 2 - Power the Device On / Off

Here's how to turn your GizmoWatch 2 on or off.

GizmoWatch 2 - View Software Version

Here's how to view the software version on your GizmoWatch 2.

Sounds, Volume & Audio

GizmoHub App - Change Ringtone

Here's how to change the ringtone for your child's Gizmo device via the GizmoHub app.

GizmoHub App - Turn Quiet Mode On / Off

Here's how to turn Quiet Mode for your child's Gizmo device on or off via the GizmoHub app.

GizmoHub App - Volume Controls

Here's how to remotely adjust the volume for your child's Gizmo device via the GizmoHub app.

GizmoWatch 2 - Set Ringtone

Here's how to set a ringtone on your GizmoWatch 2.

GizmoWatch 2 - Volume Controls

Here's how to adjust the volume on your GizmoWatch 2.

Status Indicators/Lights

GizmoWatch 2 - View Signal Strength

Here's how to view signal strength on your GizmoWatch 2.

Text & Multimedia Messaging

Cancel Text Messaging Subscriptions

Here's how to cancel text messaging subscriptions from your phone.

GizmoHub App - Customize Child's Text Messages

Here's how to customize the text messages your child can send from their Gizmo device via the GizmoHub app.

GizmoHub App - View / Delete Text Messages

Here's how to view or delete text messages via the GizmoHub app.

GizmoPal™ by LG / GizmoWatch™ / GizmoGadget™ by LG - Short Code Messaging Troubleshooting for Activation

Here's how to handle problems with short code messages when activating your Gizmo wearable.

GizmoWatch 2 - Create and Send a Text Message

Here's how to create and send a text message on your GizmoWatch 2.

Tips, Tricks & Shortcuts

GizmoHub App - Use Step Counter

Here's how to use the step counter for your child's Gizmo via the GizmoHub App.

Visual & Hearing Accessibility

Accessibility Settings - Android™

Here's how to configure common accessibility settings for your Android smartphone or tablet.

Magnification Gestures / Touch Zoom - Android™

Here's how to configure your magnification gestures on your Android smartphone or tablet.